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LaFontaine Ford of Lansing

Lansing, MI

4.2
223 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 223 reviews

October 19, 2015

Friendly service Robert and the Financing staff were very courteous throughout the whole buying process, making my girlfriend and I feel very welcome, and helping walk More

by NipCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Oct 21, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are glad your experience with Robert and the entire team was great! I will be sure to let them know how happy you and your girlfriend are! Thank you for taking the time to let us know how your experience went. We appreciate it! Welcome to the family. - Shelbi P.

October 14, 2015

Great people, willing to work with you. I was in a rough spot with my current car. I live not to far from the dealership and I noticed on my way home one day that they had a 2015 STi in the More

by my90firebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson
Oct 14, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so happy that Jordan and and Don got you into a vehicle that you love! I have already passed along your kind words to them and the entire team! Thank you for taking the time to leave such a nice review. Welcome to the family! - Shelbi P.

October 14, 2015

experience Robert was great the overall experience was great if I had to be picky that would be with the financing they went through a couple banks to make sure More

by John avalanche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Oct 14, 2015 -

LaFontaine Ford of Lansing responded

Hi John! We are happy that you had a wonderful experience with Robert! We are sorry about the situation with the banks. I will be sure to let our finance department know about the inconvenience. Thank you for taking the time to let us know how your experience went! We appreciate it! Welcome to the family. - Shelbi P.

October 09, 2015

Jordan, Don and Ron are simply the best!!! I was in desperate need of a vehicle. Jordan and Don found me the absolute perfect vehicle for my budget. Ron handled my current credit situation with More

by Drdakine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson, Don Pash, Ronald Wagner
Oct 12, 2015 -

LaFontaine Ford of Lansing responded

Hi! Great to hear that Jordan and Don found you the perfect vehicle! We couldn't be happier! I will be sure to let Jordan, Don and Ron know how satisfied you are with your newest purchase! Thank you for taking the time to leave such a nice review. We appreciate it! Welcome to the family! - Shelbi P.

September 18, 2015

Excellent customer service I visited this dealer with a dear elderly friend of mine to purchase her a new vehicle, she is a retired disabled veteran and Andrew went above and be More

by Missnaomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2015 -

LaFontaine Ford of Lansing responded

Hello! Andrew is awesome and we are glad that he went above and beyond to exceed your expectations! I will be sure to let him and the entire team know how satisfied you and your friend are. Come say hi again soon! - Shelbi P.

September 17, 2015

very satisfied! I would recommend this dealership to anyone looking to get a new car! The staff is very friendly and was willing to do whatever take sure I was satisf More

by karly_ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion, Don Pash
Sep 21, 2015 -

LaFontaine Ford of Lansing responded

Hi Karly! We can't thank you enough for recommending us! I will be sure to pass along your wonderful message to the entire team! Thank you for taking the time to leave such a nice review! We appreciate it. Welcome to the family. Enjoy your new ride. - Shelbi P.

September 06, 2015

Bought a used nissan Robert was so helpful. Took a lot of anxiety out of the car buying experience. Enjoyed getting to know him and the staff. Will definitely bring my car More

by Taradizor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion
Sep 08, 2015 -

LaFontaine Ford of Lansing responded

Hi! Great to hear that Robert was very helpful and provided you with a stress-free buying experience. I will be sure to let him and the entire team know how satisfied you are! Enjoy your new Nissan and welcome to the family! - Shelbi P.

September 01, 2015

Just bought a certified 2012 Focus Robert was a dream to work with, he handled everything and made sure I was knowledgeable about how my car works. I will defiantly tell everyone about More

by lshunter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Sep 02, 2015 -

LaFontaine Ford of Lansing responded

Hello! Great to hear that you love your new car from Robert! I have already passed your kind words off to him and the entire team! Welcome to the family! Enjoy your new Focus! - Shelbi P.

August 19, 2015

Great experience The team at LaFontaine ford truly treated me I feel like a close family member it's not just a slogan but a true way of doing business! I had been dea More

by J.T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Darish
Aug 20, 2015 -

LaFontaine Ford of Lansing responded

Hello! What a great review! We are so glad that we were able to exceed your expectations within your car buying experience with us! I will be sure to pass along your wonderful message to Sam and the entire team! Thank you for taking the time to leave us such a great review. We enjoy hearing what you have to say! Welcome to the family. - Shelbi P.

August 14, 2015

Just bought a 2015 Ford Edge Jeremy was great to work with, no pressure, and he found the perfect car for me. He even brought the car to me in Kalkaska. Thank you Jeremy More

by barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Aug 17, 2015 -

LaFontaine Ford of Lansing responded

Hi Barb! So glad that you shopping experience with Jeremy involved no pressure! I will be sure to pass along your message to him and the entire team. Welcome to the family and enjoy your new Edge! - Shelbi P.

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