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LaFontaine Ford of Lansing

Lansing, MI

4.0
217 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 217 reviews

September 06, 2015

Bought a used nissan Robert was so helpful. Took a lot of anxiety out of the car buying experience. Enjoyed getting to know him and the staff. Will definitely bring my car More

by Taradizor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion
Sep 08, 2015 -

LaFontaine Ford of Lansing responded

Hi! Great to hear that Robert was very helpful and provided you with a stress-free buying experience. I will be sure to let him and the entire team know how satisfied you are! Enjoy your new Nissan and welcome to the family! - Shelbi P.

September 01, 2015

Just bought a certified 2012 Focus Robert was a dream to work with, he handled everything and made sure I was knowledgeable about how my car works. I will defiantly tell everyone about More

by lshunter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Sep 02, 2015 -

LaFontaine Ford of Lansing responded

Hello! Great to hear that you love your new car from Robert! I have already passed your kind words off to him and the entire team! Welcome to the family! Enjoy your new Focus! - Shelbi P.

August 19, 2015

Great experience The team at LaFontaine ford truly treated me I feel like a close family member it's not just a slogan but a true way of doing business! I had been dea More

by J.T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Darish
Aug 20, 2015 -

LaFontaine Ford of Lansing responded

Hello! What a great review! We are so glad that we were able to exceed your expectations within your car buying experience with us! I will be sure to pass along your wonderful message to Sam and the entire team! Thank you for taking the time to leave us such a great review. We enjoy hearing what you have to say! Welcome to the family. - Shelbi P.

August 14, 2015

Just bought a 2015 Ford Edge Jeremy was great to work with, no pressure, and he found the perfect car for me. He even brought the car to me in Kalkaska. Thank you Jeremy More

by barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Aug 17, 2015 -

LaFontaine Ford of Lansing responded

Hi Barb! So glad that you shopping experience with Jeremy involved no pressure! I will be sure to pass along your message to him and the entire team. Welcome to the family and enjoy your new Edge! - Shelbi P.

August 13, 2015

Amazing service!! A++++!! I would absolutely recommend Jerry Bell at Lafontaine Ford to anyone who wants an easy, smooth, painless experience buying a car! Nate in finance was More

by Hudson1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Nate Harutunion, Katie McNamara, Jerry Bell
Aug 13, 2015 -

LaFontaine Ford of Lansing responded

Hi! So glad to hear your will be a lifetime customer with us! I have already passed along your message to Jerry and the entire team. Thank you for taking the time to leave us such a great review. We enjoy hearing what you have to say. - Shelbi P.

August 05, 2015

In and Out in 2 Hours! Unexpectedly turned in my leased Escape 6 months earlier than planned today! Was super easy and wound up with a new leased Escape with a few more goo More

by pennymarsh456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Sam Darish
Aug 06, 2015 -

LaFontaine Ford of Lansing responded

hi! We are so glad that your visit with us was timely and that you were able to get into a new Escape! That's exciting! I will be sure to pass along your message to Sam and Nate, along with the rest of the team. Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say. Welcome to the family. - Shelbi P.

July 31, 2015

Ford Hall is amazing. My family and I have been buying vehicles from Ford Hall for a long time and will continue to do so. Being in the auto repair industry I understand th More

by elrod158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford Hall
Aug 03, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so happy to hear that you and your family continue to come back to us for vehicles! We strive to go the extra mile for our customers. I will be sure to pass along your wonderful message to Ford and the rest of the team. We can't wait to see you again. - Shelbi P.

July 30, 2015

Above and beyond Jeremy was great. He brought the car I wanted to look at from another dealership. It was cleaned and gassed when I arrived. I got a great price. Very More

by nighthawkbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pash, Jeremy Herbik
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are so glad that we exceeded your expectations and went above and beyond to get you into the vehicle you wanted! I will be sure to pass along your wonderful message to Jeremy and the rest of the team. We look forward to seeing you again - welcome to the family! - Shelbi P.

July 30, 2015

Easy peasy Bought a new F150 from Jeremy. They made it easy, quick and painfree. Great group of people that work there. I would highly recommend if looking for a More

by F1502015lariat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are glad that your shopping experience was easy, quick and pain-free. I will be sure to pass along your message to Jeremy and the rest of the team! Thank you for taking the time to leave such a great review - we enjoy hearing what you have to say. We can't wait to see you again. - Shelbi P.

July 30, 2015

Great service Andy and Chad are great people and have gotten to know me. They are always friendly and willing to answer any questions I have. Andy knows my schedule More

by 2016F150lariatsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burgett, Chad Woodard
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are pleased to hear about your pleasant experience with Andy and Chad. I will be sure to pass along your message to them and the rest of the team - letting them know how satisfied you were with your visit. We look forward to seeing both you and your mom again soon. - Shelbi P.

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