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LaFontaine Ford of Lansing

Lansing, MI

4.2
223 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 223 reviews

January 11, 2016

First truck: F-150 Lafontaine was professional and courteous when my fiancé and I came to them looking for a truck. Not knowing anything about trucks or even if we reall More

by sonic22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Sam Darish
Jan 12, 2016 -

LaFontaine Ford of Lansing responded

Hello! Very happy to hear that Sam and Nate made your shopping experience great for you and your fiance! I will be sure to pass along your kind words to them and the entire team. Enjoy your new truck and welcome to the family! We look forward to seeing you again in the future. - Shelbi P.

January 11, 2016

GREAT SERVICE Great employees from service department to sales. Jordan Wilson was super. He explained things to me and was very helpful from begining to end. Excell More

by MRichards68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson, Don Pash, Keith Slaught
Jan 12, 2016 -

LaFontaine Ford of Lansing responded

Hi! Thank you for taking the time to leave a wonderful review for Jordan! We are happy to hear that him and the entire team exceeded your expectations. I will be sure to pass along your kind words to Jordan, Don and Keith. - Shelbi P.

January 04, 2016

I recived almost everthing I wanted I walk in looking for a automobile that was easier for my mother to get into, with help from Andrew I received that I also wanted something that could More

by Billie Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2016 -

LaFontaine Ford of Lansing responded

Hello! Happy to hear that Andrew was able to get your mother into a vehicle that fit her needs. I will be sure to pass along your kind words to Andrew and the entire team. Thank you for taking the time to leave a review. We enjoy hearing what you have to say! - Shelbi P.

January 01, 2016

Awesome Ford Hall is professional and an excellent salesperson! I had never owned a new Ford vehicle until these last two purchased from Mr. Hall. Thank you More

by Julie K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford Hall
Jan 04, 2016 -

LaFontaine Ford of Lansing responded

Hi Julie! Awesome to hear that you've purchased a second vehicle through Ford! He is a great asset to the team. I will be sure to pass along your message to him! Thank you for taking the time to leave a review. We appreciate it! We look forward to seeing you soon. - Shelbi P.

December 18, 2015

Wonderful! Robert was beyond helpful! The dealership in general was full of sharp, friendly individuals. Our consultant specifically, Robert Andrus, has a lot of integrity and is a great s More

by Micah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion, Don Pash
Dec 21, 2015 -

LaFontaine Ford of Lansing responded

Hi Micah! What a wonderful review! Couldn't be happier to hear that Robert, Nate and Don provided you with such a great experience. I will be sure to pass along your message to them and the entire team. Welcome to the family! We look forward to seeing you in the future. - Shelbi P.

December 10, 2015

Jordan Wilson Rocks!! I called about a truck that was listed online and spoke to Jordan Wilson. The truck was used and wasn't even at the dealership yet. Jordan was on to More

by Shelley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson, Nate Harutunion
Dec 10, 2015 -

LaFontaine Ford of Lansing responded

Hi Shelley! What a great review about Jordan and Nate! We couldn't be happier to hear that Jordan provided you with the best experience you've ever had purchasing a vehicle. I will be sure to pass along your message to him, Nate and the entire team. Enjoy your new truck and welcome to the family! - Shelbi P.

December 08, 2015

Awesome Dealership! Superb Customer Service Cari & Ron. :) I received a Notice in the mail and called to make a app't with Cari and she was the best sales lady i have ever had in all my years of buying cars & More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Wagner, Cari Gonzalez
Dec 10, 2015 -

LaFontaine Ford of Lansing responded

Hello Greg! We are happy you came in and had such a great experience with us. I will be sure to let Cari and Ron know just how satisfied you are with your newest purchase. Enjoy your new Escape and welcome to the family. - Shelbi P.

November 25, 2015

Superb Experience Worked with Robert Andrus, Nate and Don. This is my third vehicle on nine years from these his and I always have the same feeling... EXCELLENT. No reg More

by mspayde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion, Don Pash, Ronald Wagner
Nov 27, 2015 -

LaFontaine Ford of Lansing responded

Hi! So happy to hear that the entire team always exceeds your expectations and leaves you with an excellent experience with us! I will be sure to pass along your nice review to Robert, Don, Nate and Ron, along with the entire team. Come see us again soon! Enjoy your new ride. - Shelbi P.

November 25, 2015

Monkeys have more professionalism My son has had his car (Ford Contour) regularly serviced at this dealership. They supposedly fixed his leaking oil problem last year. When the en More

by FrustratedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Burgett, Keith Slaught
November 20, 2015

Excellent buying experience with Robert Andrus We shopped around for a bit in search of the perfect new vehicle for our family. Lafontaine Ford of Lansing was quick to respond to our online quote More

by EFu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion
Nov 20, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are happy to hear that you gave us a chance to exceed your expectations! I will be sure to pass along your review to Robert and Nate, along with the rest of the team, letting them know how satisfied you are. Enjoy your new ride and welcome to the family. Thank you for also recommending us to all of your friends and family. We appreciate it! - Shelbi P.

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