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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
284 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 284 reviews

May 15, 2026

KYLI was very friendly and helpful, Explained everything and also helped me set up my Lincoln app😊 More

by Remy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyli
May 13, 2026

Efficient with both mobile service and in person service. Just wish the website would be more clear in terms of what appointment schedules are available. Unfortunately you'll have to call to schedule an appo More

by Joseph
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie, Devon
May 08, 2026

Service at LaFontaine has been exceptional from purchasing the car to service! I won’t buy another car from anywhere else! More

by kjb451
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard
May 07, 2026

I have taken my vehicles nowhere other than Ford dealership La Fontaine formally Keller Ford. I always get great service and Drew Hubert. Our service person is awesome. More

by k.blossom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Drew Hubert
May 04, 2026

Lafontaine and Drew Hubert serviced my 2022 Mach E last week. They did an excellent job, and returned it as promised. Drew just makes it so easy and I truly appreciate his efforts. If you do not have a More

by rdkcar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Drew Hubert
May 04, 2026

Picked up car for warranty work and returned the same day. Great service savings me significant time. Drew was great at staying in touch to give us info on progress. More

by Fordgal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Drew
May 02, 2026

Sent mobile technician to my home to preform needed update. Very easy for me and the technician, Deven, was fabulous. Explained in detail what needed to be done. Very efficient. Very friendly, professi More

by Normajp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
See above.
April 30, 2026

I always have great service at LaFontaine! The works are kind, helpful, and work very quickly. More

by scout0847
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
River Bilinsky
April 28, 2026

The workers were very helpful and I got my car in and put in exceptional time there was not much of a wait More

by Lanebloss28
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin, River, Brennan
April 22, 2026

Appreciate the help with my warranty and the finance arrangement. Jordan was very responsive and helpful. The repairs were well done and complete. More

by Lawrence hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, finance person