LaFontaine Ford of Grand Rapids

Jesse Espinoza ROCKS! I would like to say that this was the easiest car dealership ive ever had to deal with. Jesse was our sales person and let me tell you he did AWESOME! I would like to say that this was the easiest car dealership ive ever had to deal with. Jesse was our sales person and let me tell you he did AWESOME! He is really down to earth and has a great personality. He will go above and beyond to get you what you need and get it done right. I am so glad that we ended up stopping at Keller Ford the day we did. He is for sure the best car salesman ive ever had to talk to. I would for sure recommend him to anyone who is looking for a new vehicle. Along with all the great warranties! Jesse even came and picked up my vehicle on two seperate occasions to get the rust proofing completed on my vehicle. Let me tell you, you wont want to go ANYWHERE ELSE. Thanks again Jesse! :) -Samantha Iacovoni More

21 years and 8 cars and still happy The service department can't be beaten. I trust Dustin the Service Manager. He is training the service righters in his customer friendly attitude. He The service department can't be beaten. I trust Dustin the Service Manager. He is training the service righters in his customer friendly attitude. He has never over run the estimate without him calling and giving me the supporting data and why. The Sales team is good and will do their best to give you what you want, but Service is King. Without great service the sales is a low margin deal. Rob Keller knows how to pick staff that makes this dealership the Best in Greater Grand Rapids in a 50 mile area! More

Best dealership experience! Keller Ford is one of the best dealerships I've worked with by far. They are very friendly and they try to help you as much as they can. I definitely Keller Ford is one of the best dealerships I've worked with by far. They are very friendly and they try to help you as much as they can. I definitely would recommend anyone to go here. More

service Drew Hubert is extremely efficient and time effective. His workmaship is unprecedented and will all always recomend this dealership to everyone I know Drew Hubert is extremely efficient and time effective. His workmaship is unprecedented and will all always recomend this dealership to everyone I know. thank you having Such a refreshing change from what I've been use to in the past. 5 stars all around. More

Keller Ford is Fantastic We’ve had another great experience working with Dennis Hunt of Keller Ford, he was extremely helpful in providing what was needed and followed up with We’ve had another great experience working with Dennis Hunt of Keller Ford, he was extremely helpful in providing what was needed and followed up with any issues we had after the purchase. He took his time to work with us to get us exactly what we needed. We have been purchasing/leasing vehicles from Keller Ford for over twenty years. The service department is fantastic, knowledgeable and friendly to work with. We will purchase/lease other vehicles in the future. More

Great Service My husband and I have always bought our cars from Duther Ford. My husband passed away and now I am on my own to do these things. I decided since my ca My husband and I have always bought our cars from Duther Ford. My husband passed away and now I am on my own to do these things. I decided since my car was 12 years old time to buy a new one. Went to Duther Ford, I feel the Vehicle Service Manager did not even say hello after he test drove my car and would not budge on anything. Went to Keller Ford and Jessie the sales rep was very friendly and that made me feel very comfortable about asking questions. Mark Cole test drove my car and asked me what I was looking for and I wanted a Ford Escape with no bells or whistles. He had exactly what I wanted and Jessie put the deal together.Very happy with my Escape and the great service I received. Thank you Jessie and Mark More

Bought a previously owned vehicle from Keller My wife and I just bought a previously owned vehicle from Keller, and the process of getting a vehicle through the Keller Ford dealership was an absol My wife and I just bought a previously owned vehicle from Keller, and the process of getting a vehicle through the Keller Ford dealership was an absolute pleasure. Handled and taken care of by the good people at Keller Ford, most specifically salesperson Steve Chrystan. Steve made the process extremely easy and completely stress free. He handled all the details for us. Much appreciated. More

Best car buying experience ever! My wife and I recently purchased a new (used) vehicle from Keller Ford. I can honestly say that was the most stress free vehicle purchase I have ever My wife and I recently purchased a new (used) vehicle from Keller Ford. I can honestly say that was the most stress free vehicle purchase I have ever made. The salesperson, Jesse Espinoza, was respectful and knowledgeable. My wife and I felt no pressure to buy and he was patient while we discussed the purchase. He answered all questions honestly and didn't just tell us what he thought we would want to hear. The whole experience was pleasant from Jesse to the sales manager, Lee Morris, and the finance director, Thomas Molotky. Thank You, We are very happy customers and plan to purchase our next vehicle from Keller Ford. More

Great Experience I was looking to trade in my current vehicle and after searching online I found that Keller's prices were most competitive. We had purchased a new I was looking to trade in my current vehicle and after searching online I found that Keller's prices were most competitive. We had purchased a new (used) car from them about 6 months prior and had a great experience, so I was willing to pay them a visit again. Jesse Espinoza helped us the first time and again with this transaction. He is great to work with - not pushy, listens to what you want, and does his best to get you what you need. Another great experience - we'll be back again! More

Excellent Service, Matt is the man!! I have purchased/leased three different vehicles from Keller Ford in the last five years. Matt Sunderlin is my salesman and I could not be happier wit I have purchased/leased three different vehicles from Keller Ford in the last five years. Matt Sunderlin is my salesman and I could not be happier with the experience. Matt is the ultimate professional and sees to it that every little detail is looked after to make the whole purchase process a rewarding one. I would recommend Matt and the Keller team to anyone looking to buy a vehicle. I have purchased other vehicles from other dealers before I came to Keller and I can truly say my experiences at other places has not been close to the reception and attention I receive from Matt and Keller. Todd Berry was very helpful and steered me through the finance side of things with ease.. Thanks again!! I will be back. Jim M. More