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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.4
194 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 194 reviews

December 05, 2024

First time I had been there and they got me right in and at a reasonable price also More

by Krazy681Krazy681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I talked to
December 05, 2024

Very good service everyone was nice and polite and efficient. Much more attentive than any other dealership I’ve worked with. More

by ralopez45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, CJ and Logan. They were excellent
December 02, 2024

I had my 2017 Explorer in for a replacement water pump. I have 193,000 miles on the vehicle and it is in very good shape. First repair I have had. Drew took great care of me and my Explorer. More

by smbass54
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hubert
November 26, 2024

I am very pleased with the work I had done on my truck . LaFontaine Ford offers a great deal on a new set of tires . It’s buy 3 and get 4 for the same price. Bryce in parts got me the best tire price in the More

by carguy_49451
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryce in parts , Todd in service
November 25, 2024

Excellent customer service . Service Tech Charles did an awesome job along with the other guys!!!! More

by ltrman56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles
November 25, 2024

I have never had a follow up after an oil change. They are on it!! Professional service👍 More

by Fbeckett52 @
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who was very professional with the follow up call I think was Jeremy? Lube rack was Paul Householder, very professional both of them
November 18, 2024

LaFontaine Ford employees were very helpful and knowledgeable during my last visit. I had my F150 serviced there qnd always will. More

by donna_carrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
November 06, 2024

It was an enjoyable visit! Quick service made me happy! I will return! I love the French name! The fountain! More

by debbiemcfalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names given! A+ work
November 03, 2024

The dealership was fine the salesperson not so much He wouldn't listen he was pushy and he was only worried about selling a vehicle More

by romo4379
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
October 28, 2024

Kyli is very helpful, thorough, knowledgeable and keeps us informed on pricing and repair progress. Love the car delivery perk😊💕 More

by ruthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyli Verduci
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