LaFontaine Ford of Grand Rapids

Excellent Service I bought my first Kia Rio in 2003 , it turned out to be a great car with very few problems. But it was getting old . Been fighting new car fever for a I bought my first Kia Rio in 2003 , it turned out to be a great car with very few problems. But it was getting old . Been fighting new car fever for a couple of months. I decided on 10/30/14 to just look at the Keller Kia website and send an email. My email was answered in just under an hour. Set up an appointment with Josh Dupey.for later in that afternoon. From the moment I walked into the dealership I felt the time was right. Josh helped me pick out a new 2014 Kia Rio , I fell in love with it as soon as I saw it. But not only did I love the car , the Keller Kia sales team were wonderful to me. I believe that everyone working that afternoon made their way over to me to just say HI and introduce themselves. I cant thank them enough, buying a new car can be a little stressful as we all know. With their knowledge and friendly smiles I could not be happier. I know I made the right choice on my Kia and the dealership. I will be sharing my experience and recommending any one looking to purchase a new or used vehicle to go and visit my new friends at the Keller Kia dealership. More

Great working with Pat Kelly Just yesterday, I purchased a used 2011 Escape from Pat Kelly. He did a great job in helping us pick the vehicle with the features we were looking fo Just yesterday, I purchased a used 2011 Escape from Pat Kelly. He did a great job in helping us pick the vehicle with the features we were looking for. In my opinion, the thing that sets great salespeople apart is how easy they make it for the customer to complete the deal. Pat certainly fit the bill in this regard. Thanks for your help, Jeff Parish More

Excellent Service - THRILLED with My New 2014 Ford Fusion I was looking to trade in my 2012 Kia Koupe before the winter, and knew that I needed something bigger. I had the pleasure of working with Josh Dupey I was looking to trade in my 2012 Kia Koupe before the winter, and knew that I needed something bigger. I had the pleasure of working with Josh Dupey who showed me a few different vehicles within my price range and found the perfect one to suit my needs - a Ford Fusion! He was extremely helpful and made the whole process seamless. I highly recommend purchasing your car from Keller Ford & Kia and especially working with Josh. More

If you want EXCELLENT SERVICE CALL JESSIE! I was looking for a car and happened to call the dealership and Jessie answered the phone. It was closing time and he stayed and answered the questio I was looking for a car and happened to call the dealership and Jessie answered the phone. It was closing time and he stayed and answered the questions that I had and set up time to speak with me the following day in person. He was great to work with and did not try to sel me something out of my range and push me into another car. I would recommend him to anyone that was looking for a new or used automobile! Tom also did a great job in regards to assisting me with the financing and was avialble to answer any questions I had. More

Ask for Jesse! My Husband and I were in the Market to trade-in our KIA Sorrento for a new KIA. Upon my Husband's arrival he was greeted by Jesse Espinoza. Jesse wa My Husband and I were in the Market to trade-in our KIA Sorrento for a new KIA. Upon my Husband's arrival he was greeted by Jesse Espinoza. Jesse was fantastic to work with. We first went to another Dealer in town and held off purchasing there until seeing what Keller Ford had. So glad we did. Jesse worked hard to get us a great deal without the high pressure. He was very patient with us and we felt comfortable working with him right off the bat. (More so then a the first Dealership we went to!) Long story short, we drove away with a gorgeous cherry red Sportage. I LOVE IT! When looking for another Vehicle, we will certainly look Jesse up! We also have to give a shout out to rest of the Sales Staff, Finance Mgr and Service Dept personnel we met. Everyone was extremely friendly and more than willing to make sure we were happy with our purchase! More

My "Ruby Red" Rio Jesse met me and my son as soon as we arrived at the dealership and from that moment was very helpful and approachable. He was very patient while I tr Jesse met me and my son as soon as we arrived at the dealership and from that moment was very helpful and approachable. He was very patient while I tried several times to contact someone who was helping me in the buying process. When it was time to come in and buy my 2014 "Ruby Red" Rio, Jesse came to my home and picked me up! I am glad I met Jesse and would recommend him to anyone looking for friendly, considerate service! More

new kia optima 2015 I researched my vehicle online to see what I wanted. I did a online chat and was referred to Jesse Espinzoa. I emailed Jesse several and set up an app I researched my vehicle online to see what I wanted. I did a online chat and was referred to Jesse Espinzoa. I emailed Jesse several and set up an appointment to meet on Friday August 29th. Jesse greeted me on arrival and had the car I was looking at online already for me to test drive. Everyone at the dealer was very friendly. I could not believe how easy it was to drive away with my new car in just a few short hours. They had my car all licenced and registered in just a few hours. I did not need to do anything. I am very happy with my new car. I would recommend shopping online for the vehicle you want it was so easy. More

Very willing to help meet my needs for a vehicle. I was greeted by Jesse right away when looking for a used car. He tried hard to sell me that but also saw that I was stressed about getting it and com I was greeted by Jesse right away when looking for a used car. He tried hard to sell me that but also saw that I was stressed about getting it and comforted me to take my time. When I approached getting something else he was quick to show me the vehicle I purchased and work out pricing to fit our families needs. Love my Kia Sorrento! More

GREAT car buying experience This is an easy review to leave. I purchased a car yesterday at Keller Kia and have to say what a wonderful salesman Jesse was. The opposite of what This is an easy review to leave. I purchased a car yesterday at Keller Kia and have to say what a wonderful salesman Jesse was. The opposite of what one might expect---patient, kind and informative. I was never rushed during my sale and there was zero pressure. I told him if I owned a business I would try hard to steal him from Kia (and I was serious !). Look….not all dealerships are created equal ! I encountered some big duds in my search where I was ignored on lots, etc----or had to go asking for help. Three different people there stopped to ask me if I was all set or needed anything. Plus the lifetime warrant Keller Kia offers on all their vehicles is a wonderful surprise. Kia warranties are already the best in the business….that's just icing on the cake. Thanks guys ! More

Great car with Great staff Keller Ford was a very good experience for me. Not always easy for a woman to buy a car. The staff was friendly and patient with me. I had heard go Keller Ford was a very good experience for me. Not always easy for a woman to buy a car. The staff was friendly and patient with me. I had heard good reviews from others about the staff and the service and they lived up to them! Matt Sunderlin went out of his way to make my experience an easy one. I'm thrilled with my Kia Soul and with Keller Ford! More