
LaFontaine Ford of Grand Rapids
Grand Rapids, MI
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Excellent buying experience with Chris Roby Chris Roby assisted me with the purchase of a previously owned Ford F-150 Lariat. He was helpful without the typical sales pressure. And he "went to Chris Roby assisted me with the purchase of a previously owned Ford F-150 Lariat. He was helpful without the typical sales pressure. And he "went to bat" for me to get the deal very close to the price I needed to be at. The pleasant experience of working with a low pressure professional. getting a good price on the truck I wanted, and the Keller Lifetime Engine Warranty made the deal for me. Steve More
Service is outstanding The only reason I bought my vehicle at Keller Ford was because of Drew in service! He is great and offers great customer service. I recommend that The only reason I bought my vehicle at Keller Ford was because of Drew in service! He is great and offers great customer service. I recommend that you come in and see him whenever you have any problem even if you don't own a Ford. More
Comfortable, trust worthy, and extremely helpful! My husband and I bought our car this week from Keller Ford. Let me tell you we have done a TON of research, went to many dealers, sat in plenty of car My husband and I bought our car this week from Keller Ford. Let me tell you we have done a TON of research, went to many dealers, sat in plenty of cars, and got the absolute BEST service from Jesse Espinoza at Keller Ford. There were no "hidden anythings", and he was not pushy AT ALL. The car we chose is exactly what we wanted; however, I was not 100% sold on the specific car initially. Jesse went out of his way to pull up the car I initially had planned on buying from another dealer (luckily they had one on the lot, it was not a Ford) next to the Ford we were looking at so I could compare the cars side-by-side. I think I got out of each car at least 10 times each! I am SO thankful I was able to do that as I might have made a mistake by choosing the other car. Going above and beyond in that way was extremely helpful for me. I felt very comfortable the whole time, and was able to make my choice confidently. My husband and I could not be happier, bring on the snow with this car;) Thanks Jesse!!! The Arnolds More
Low Pressure sale I worked with Jesse on purchasing a 2013 Ford Focus Titanium. He is very friendly and seems to really enjoy what he does. If looking to purchase a For I worked with Jesse on purchasing a 2013 Ford Focus Titanium. He is very friendly and seems to really enjoy what he does. If looking to purchase a Ford I would definitely recommend Jesse and Keller. More
Repeat Customer For Life I am always impressed at how Keller Ford and its staff seem to go the extra mile to make sure my family is well taken care of at Keller Ford. No matt I am always impressed at how Keller Ford and its staff seem to go the extra mile to make sure my family is well taken care of at Keller Ford. No matter if its sales on a new car, service for the car or even unfortunate collision help, I have never had a bad experience or complaint with Keller Ford and or its staff. I just bought a new truck with the help of Pat Kelly and the process was perfect. Even though it was my third lease truck from Keller Ford, he still took the time to make sure I understood everything. At the end of the signing he even brought Mr Rob Keller out to me to say thank you. Rob was very helpful and very pleasant to speak with. Great team they have there. Thanks Rob and Pat for all you do to help myself and my family. More
New Kia Soul buyer Patrick Kelly was a very knowledgable salesman and let the Kia Soul sell itself. Low pressure and courteous, helpful people are what we're looking for Patrick Kelly was a very knowledgable salesman and let the Kia Soul sell itself. Low pressure and courteous, helpful people are what we're looking for in a car dealer. Thanks Patrick! More
Jesse is very pleasant to work with! I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Ve I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Very personable with out being the typical "salesman". Thanks Jesse! More
Pleasant Working with Jesse Espinoza My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was polite and made the entire process worth us driving down 2 hours from Manistee. Great serivce and a great vehicle! More
Jesse made it easy We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over the price or getting pressured to include add-ons. My wife and I were pleasantly surprised. Jesse was great to work with. He answered all questions, took care of a couple of minor issues we had with the car before we picked it up. After the sale I had some questions and left a message. He returned my call quickly and answered my questions. Jesse was very professional and pleasant to work with. More
Pat Kelly Listens Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. Th Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. This was the most refreshing new car purchase I have ever made. It has been 3 weeks and Pat has followed up on the purchase to check on any issues or problems. If your looking, look no further that Pat Kelly at Keller Ford! More