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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.4
197 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 197 reviews

November 29, 2014

Excellent buying experience with Chris Roby Chris Roby assisted me with the purchase of a previously owned Ford F-150 Lariat. He was helpful without the typical sales pressure. And he "went to More

by SteveGrimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roby
November 21, 2014

Service is outstanding The only reason I bought my vehicle at Keller Ford was because of Drew in service! He is great and offers great customer service. I recommend that More

by elise.bos.16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Hubert
November 15, 2014

Comfortable, trust worthy, and extremely helpful! My husband and I bought our car this week from Keller Ford. Let me tell you we have done a TON of research, went to many dealers, sat in plenty of car More

by DArnold86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
November 15, 2014

Low Pressure sale I worked with Jesse on purchasing a 2013 Ford Focus Titanium. He is very friendly and seems to really enjoy what he does. If looking to purchase a For More

by adam1497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
November 14, 2014

Repeat Customer For Life I am always impressed at how Keller Ford and its staff seem to go the extra mile to make sure my family is well taken care of at Keller Ford. No matt More

by FordTruckGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
November 13, 2014

New Kia Soul buyer Patrick Kelly was a very knowledgable salesman and let the Kia Soul sell itself. Low pressure and courteous, helpful people are what we're looking for More

by Nate Gibson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Kelly
November 13, 2014

Jesse is very pleasant to work with! I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Ve More

by KiaHappy321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
November 09, 2014

Pleasant Working with Jesse Espinoza My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was More

by ebpiccard11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
November 09, 2014

Jesse made it easy We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over More

by Tb9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
Nov 09, 2014 -

Tb9112 responded

Sorry the 5 stars didn't show for pricing and friendliness. I thought I touched all 5. All categories were definitely all 5's.

November 06, 2014

Pat Kelly Listens Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. Th More

by p-man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kelley
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