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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.4
191 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 191 reviews

November 13, 2014

Jesse is very pleasant to work with! I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Ve More

by KiaHappy321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
November 09, 2014

Pleasant Working with Jesse Espinoza My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was More

by ebpiccard11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
November 09, 2014

Jesse made it easy We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over More

by Tb9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza
Nov 09, 2014 -

Tb9112 responded

Sorry the 5 stars didn't show for pricing and friendliness. I thought I touched all 5. All categories were definitely all 5's.

November 06, 2014

Pat Kelly Listens Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. Th More

by p-man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kelley
November 05, 2014

Excellent Service I bought my first Kia Rio in 2003 , it turned out to be a great car with very few problems. But it was getting old . Been fighting new car fever for a More

by joy.howes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dupey
October 28, 2014

Great working with Pat Kelly Just yesterday, I purchased a used 2011 Escape from Pat Kelly. He did a great job in helping us pick the vehicle with the features we were looking fo More

by jjparish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
October 27, 2014

Excellent Service - THRILLED with My New 2014 Ford Fusion I was looking to trade in my 2012 Kia Koupe before the winter, and knew that I needed something bigger. I had the pleasure of working with Josh Dupey More

by gibbstan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dupey
October 21, 2014

If you want EXCELLENT SERVICE CALL JESSIE! I was looking for a car and happened to call the dealership and Jessie answered the phone. It was closing time and he stayed and answered the questio More

by deborah12897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie and Tom
September 10, 2014

Ask for Jesse! My Husband and I were in the Market to trade-in our KIA Sorrento for a new KIA. Upon my Husband's arrival he was greeted by Jesse Espinoza. Jesse wa More

by russellju
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza, Todd Berry, Tom Molotky
September 05, 2014

My "Ruby Red" Rio Jesse met me and my son as soon as we arrived at the dealership and from that moment was very helpful and approachable. He was very patient while I tr More

by debbie.nolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza, Tom whose last name I couldn't tell you but who was also nice!
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