LaFontaine Ford of Grand Rapids
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 191 reviews
Jesse is very pleasant to work with! I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Ve I purchased a Kia Sorrento from Jesse Espinoza, didn't go into Keller looking that car, but he helped me out to find just the right vehicle for me. Very personable with out being the typical "salesman". Thanks Jesse! More
Pleasant Working with Jesse Espinoza My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was My wife and I had a great experience at Keller Ford. Jesse was enjoyable to work with and did a great job of answering all of our questions. He was polite and made the entire process worth us driving down 2 hours from Manistee. Great serivce and a great vehicle! More
Jesse made it easy We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over We recently purchased a 2013 Escape from Jesse Espinoza. It had been a long time since we bought a car and I was not looking forward to haggling over the price or getting pressured to include add-ons. My wife and I were pleasantly surprised. Jesse was great to work with. He answered all questions, took care of a couple of minor issues we had with the car before we picked it up. After the sale I had some questions and left a message. He returned my call quickly and answered my questions. Jesse was very professional and pleasant to work with. More
Pat Kelly Listens Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. Th Just purchased my first Ford from Keller. Pat Kelly was recommended by a friend. He listened to what I wanted, found it, all at the right price. This was the most refreshing new car purchase I have ever made. It has been 3 weeks and Pat has followed up on the purchase to check on any issues or problems. If your looking, look no further that Pat Kelly at Keller Ford! More
Excellent Service I bought my first Kia Rio in 2003 , it turned out to be a great car with very few problems. But it was getting old . Been fighting new car fever for a I bought my first Kia Rio in 2003 , it turned out to be a great car with very few problems. But it was getting old . Been fighting new car fever for a couple of months. I decided on 10/30/14 to just look at the Keller Kia website and send an email. My email was answered in just under an hour. Set up an appointment with Josh Dupey.for later in that afternoon. From the moment I walked into the dealership I felt the time was right. Josh helped me pick out a new 2014 Kia Rio , I fell in love with it as soon as I saw it. But not only did I love the car , the Keller Kia sales team were wonderful to me. I believe that everyone working that afternoon made their way over to me to just say HI and introduce themselves. I cant thank them enough, buying a new car can be a little stressful as we all know. With their knowledge and friendly smiles I could not be happier. I know I made the right choice on my Kia and the dealership. I will be sharing my experience and recommending any one looking to purchase a new or used vehicle to go and visit my new friends at the Keller Kia dealership. More
Great working with Pat Kelly Just yesterday, I purchased a used 2011 Escape from Pat Kelly. He did a great job in helping us pick the vehicle with the features we were looking fo Just yesterday, I purchased a used 2011 Escape from Pat Kelly. He did a great job in helping us pick the vehicle with the features we were looking for. In my opinion, the thing that sets great salespeople apart is how easy they make it for the customer to complete the deal. Pat certainly fit the bill in this regard. Thanks for your help, Jeff Parish More
Excellent Service - THRILLED with My New 2014 Ford Fusion I was looking to trade in my 2012 Kia Koupe before the winter, and knew that I needed something bigger. I had the pleasure of working with Josh Dupey I was looking to trade in my 2012 Kia Koupe before the winter, and knew that I needed something bigger. I had the pleasure of working with Josh Dupey who showed me a few different vehicles within my price range and found the perfect one to suit my needs - a Ford Fusion! He was extremely helpful and made the whole process seamless. I highly recommend purchasing your car from Keller Ford & Kia and especially working with Josh. More
If you want EXCELLENT SERVICE CALL JESSIE! I was looking for a car and happened to call the dealership and Jessie answered the phone. It was closing time and he stayed and answered the questio I was looking for a car and happened to call the dealership and Jessie answered the phone. It was closing time and he stayed and answered the questions that I had and set up time to speak with me the following day in person. He was great to work with and did not try to sel me something out of my range and push me into another car. I would recommend him to anyone that was looking for a new or used automobile! Tom also did a great job in regards to assisting me with the financing and was avialble to answer any questions I had. More
Ask for Jesse! My Husband and I were in the Market to trade-in our KIA Sorrento for a new KIA. Upon my Husband's arrival he was greeted by Jesse Espinoza. Jesse wa My Husband and I were in the Market to trade-in our KIA Sorrento for a new KIA. Upon my Husband's arrival he was greeted by Jesse Espinoza. Jesse was fantastic to work with. We first went to another Dealer in town and held off purchasing there until seeing what Keller Ford had. So glad we did. Jesse worked hard to get us a great deal without the high pressure. He was very patient with us and we felt comfortable working with him right off the bat. (More so then a the first Dealership we went to!) Long story short, we drove away with a gorgeous cherry red Sportage. I LOVE IT! When looking for another Vehicle, we will certainly look Jesse up! We also have to give a shout out to rest of the Sales Staff, Finance Mgr and Service Dept personnel we met. Everyone was extremely friendly and more than willing to make sure we were happy with our purchase! More
My "Ruby Red" Rio Jesse met me and my son as soon as we arrived at the dealership and from that moment was very helpful and approachable. He was very patient while I tr Jesse met me and my son as soon as we arrived at the dealership and from that moment was very helpful and approachable. He was very patient while I tried several times to contact someone who was helping me in the buying process. When it was time to come in and buy my 2014 "Ruby Red" Rio, Jesse came to my home and picked me up! I am glad I met Jesse and would recommend him to anyone looking for friendly, considerate service! More