LaFontaine Ford of Grand Rapids

Very patient and knowledgable I was very undecided on what type of vehicle would be right for my needs, Jesse was very patient as I looked through and drove several vehicles (some I was very undecided on what type of vehicle would be right for my needs, Jesse was very patient as I looked through and drove several vehicles (some several times). He was very knowledgable on the difference and detail of the vehicles so I felt confident I was making the right choice. Upon vehicle pick up, he went through the entire car with me so I knew where everything was and how it all worked - even progammed my phone with the car's bluetooth device! We will definitly be returning to Keller and asking for Jesse for future vehicles! More

Customer service experts! I bought my first car from Keller Ford Kia. Jesse offered me excellent customer service! I was able to compare vehicles, and test drive until I found I bought my first car from Keller Ford Kia. Jesse offered me excellent customer service! I was able to compare vehicles, and test drive until I found one that I was very comfortable in. The car has been great! He was not pushing for e to buy a car, he just wanted to make sure that I felt comfortable in whatever vehicle I did select. I a so happy that I went through Jesse and Keller to select my car! I would recommend him and this lot to anyone looking for a reliable, honest, down to earth experience! He has continued to follow up with me since I bought the vehicle to make sure that I am still 100% satisfied! I know that Keller will be my place to go for future vehicle purchases. More

Excellent Customer Care I was ready to upgrade my Ford Fusion and visited Pat Kelly at Keller Ford to find the right deal for my situation. Pat introduced me to the AWD For I was ready to upgrade my Ford Fusion and visited Pat Kelly at Keller Ford to find the right deal for my situation. Pat introduced me to the AWD Ford Edge. Loved the vehicle from the beginning! Pat reviewed new, used and leasing options with me and was very helpful vs. other dealerships who are can be pushy. Ultimately, I ended up in a new Edge and couldn't be more satisfied. This is my third purchase from Keller Ford and my second from Pat Kelly. HIghly recommended!! Love that new car smell!! Thanks Pat! More

very good service This is my first car. employee, Jesse Esponoza, was very kind. I am very happy for work with him. It is very good experience. I strongly recommend Jes This is my first car. employee, Jesse Esponoza, was very kind. I am very happy for work with him. It is very good experience. I strongly recommend Jesse. He was very helpful. More

Very happy with my vehicle and with Keller Ford I was in the market for a new (used) vehicle. I knew I liked the Ford Edge and found a few available at Keller. Jesse was very helpful from the get- I was in the market for a new (used) vehicle. I knew I liked the Ford Edge and found a few available at Keller. Jesse was very helpful from the get-go. I originally test drove a newer model Edge - but it was little too 'techy' for my liking, too many bells and whistles on the dash for me. Jesse understood my concerns and he was able to point me in the direction of a 2010 Ford Edge that Keller also had available. I was so happy he did. I was able to test drive the vehicle and have it checked out by a third party for any potential issues (there were none). I appreciate the customer service Jesse provided, as well as the friendliness/attentiveness of everyone at Keller Ford. I am very happy with my Ford Edge! More

very happy with service This is the first car I've purchased on my own. I worked with Jesse Espinoza he was very friendly and helped out a lot. The process was quick and I go This is the first car I've purchased on my own. I worked with Jesse Espinoza he was very friendly and helped out a lot. The process was quick and I got the the truck I wanted in my price range. Overall I was very happy with my experience and will definitely recommend. More

Great customer sservice We worked with Matt Sunderlin. And he put us in a very nice Ford Escape. We've purchased many cars from Matt. But, this is our first lease. We co We worked with Matt Sunderlin. And he put us in a very nice Ford Escape. We've purchased many cars from Matt. But, this is our first lease. We couldn't be happier with their service. We will definitely recommend Keller Ford and Matt Sunderlin to our friends. More

So Helpful This is the second car we leased from Pat Kelly and will definitely return. Both times Pat has been more than helpful and gone out of his way to help This is the second car we leased from Pat Kelly and will definitely return. Both times Pat has been more than helpful and gone out of his way to help me find even more than I was looking for. Thanks, Pat! More

Great experience, friendly staff Phill in service did a great job, even gave me options that saved me money. Often times, shops will try to sell you service you don't need - not the c Phill in service did a great job, even gave me options that saved me money. Often times, shops will try to sell you service you don't need - not the case at Keller Ford I will be back. More

Years of Quality Service Keller Ford have provided our Company with years of outstanding service. We have purchased numerous vehicles from Dennis Hunt (salesman) over the las Keller Ford have provided our Company with years of outstanding service. We have purchased numerous vehicles from Dennis Hunt (salesman) over the last couple decades. He is an outstanding salesman to work with. The service department is committed to customer satisfaction. I have worked with many individuals in service (Dustin and Drew) who have provided us great service and quality workmanship on many vehicle repairs. I even recommend their service on vehicles other than Ford or Kia. More