LaFontaine Ford of Grand Rapids

Great customer sservice We worked with Matt Sunderlin. And he put us in a very nice Ford Escape. We've purchased many cars from Matt. But, this is our first lease. We co We worked with Matt Sunderlin. And he put us in a very nice Ford Escape. We've purchased many cars from Matt. But, this is our first lease. We couldn't be happier with their service. We will definitely recommend Keller Ford and Matt Sunderlin to our friends. More

So Helpful This is the second car we leased from Pat Kelly and will definitely return. Both times Pat has been more than helpful and gone out of his way to help This is the second car we leased from Pat Kelly and will definitely return. Both times Pat has been more than helpful and gone out of his way to help me find even more than I was looking for. Thanks, Pat! More

Great experience, friendly staff Phill in service did a great job, even gave me options that saved me money. Often times, shops will try to sell you service you don't need - not the c Phill in service did a great job, even gave me options that saved me money. Often times, shops will try to sell you service you don't need - not the case at Keller Ford I will be back. More

Years of Quality Service Keller Ford have provided our Company with years of outstanding service. We have purchased numerous vehicles from Dennis Hunt (salesman) over the las Keller Ford have provided our Company with years of outstanding service. We have purchased numerous vehicles from Dennis Hunt (salesman) over the last couple decades. He is an outstanding salesman to work with. The service department is committed to customer satisfaction. I have worked with many individuals in service (Dustin and Drew) who have provided us great service and quality workmanship on many vehicle repairs. I even recommend their service on vehicles other than Ford or Kia. More

Excellent buying experience with Chris Roby Chris Roby assisted me with the purchase of a previously owned Ford F-150 Lariat. He was helpful without the typical sales pressure. And he "went to Chris Roby assisted me with the purchase of a previously owned Ford F-150 Lariat. He was helpful without the typical sales pressure. And he "went to bat" for me to get the deal very close to the price I needed to be at. The pleasant experience of working with a low pressure professional. getting a good price on the truck I wanted, and the Keller Lifetime Engine Warranty made the deal for me. Steve More

Service is outstanding The only reason I bought my vehicle at Keller Ford was because of Drew in service! He is great and offers great customer service. I recommend that The only reason I bought my vehicle at Keller Ford was because of Drew in service! He is great and offers great customer service. I recommend that you come in and see him whenever you have any problem even if you don't own a Ford. More

Comfortable, trust worthy, and extremely helpful! My husband and I bought our car this week from Keller Ford. Let me tell you we have done a TON of research, went to many dealers, sat in plenty of car My husband and I bought our car this week from Keller Ford. Let me tell you we have done a TON of research, went to many dealers, sat in plenty of cars, and got the absolute BEST service from Jesse Espinoza at Keller Ford. There were no "hidden anythings", and he was not pushy AT ALL. The car we chose is exactly what we wanted; however, I was not 100% sold on the specific car initially. Jesse went out of his way to pull up the car I initially had planned on buying from another dealer (luckily they had one on the lot, it was not a Ford) next to the Ford we were looking at so I could compare the cars side-by-side. I think I got out of each car at least 10 times each! I am SO thankful I was able to do that as I might have made a mistake by choosing the other car. Going above and beyond in that way was extremely helpful for me. I felt very comfortable the whole time, and was able to make my choice confidently. My husband and I could not be happier, bring on the snow with this car;) Thanks Jesse!!! The Arnolds More

Low Pressure sale I worked with Jesse on purchasing a 2013 Ford Focus Titanium. He is very friendly and seems to really enjoy what he does. If looking to purchase a For I worked with Jesse on purchasing a 2013 Ford Focus Titanium. He is very friendly and seems to really enjoy what he does. If looking to purchase a Ford I would definitely recommend Jesse and Keller. More

Repeat Customer For Life I am always impressed at how Keller Ford and its staff seem to go the extra mile to make sure my family is well taken care of at Keller Ford. No matt I am always impressed at how Keller Ford and its staff seem to go the extra mile to make sure my family is well taken care of at Keller Ford. No matter if its sales on a new car, service for the car or even unfortunate collision help, I have never had a bad experience or complaint with Keller Ford and or its staff. I just bought a new truck with the help of Pat Kelly and the process was perfect. Even though it was my third lease truck from Keller Ford, he still took the time to make sure I understood everything. At the end of the signing he even brought Mr Rob Keller out to me to say thank you. Rob was very helpful and very pleasant to speak with. Great team they have there. Thanks Rob and Pat for all you do to help myself and my family. More

New Kia Soul buyer Patrick Kelly was a very knowledgable salesman and let the Kia Soul sell itself. Low pressure and courteous, helpful people are what we're looking for Patrick Kelly was a very knowledgable salesman and let the Kia Soul sell itself. Low pressure and courteous, helpful people are what we're looking for in a car dealer. Thanks Patrick! More