LaFontaine Ford of Grand Rapids

Great service Great customer service! We are happy that we found a friendly sales associate in Jesse that was very helpful throught the whole process of finding a c Great customer service! We are happy that we found a friendly sales associate in Jesse that was very helpful throught the whole process of finding a car and buying one. More

Great service! My husband and I were in search of a car after mine was totaled in an accident. We went to several different dealers and the interactions were always My husband and I were in search of a car after mine was totaled in an accident. We went to several different dealers and the interactions were always the same; my husband was treated respectfully and I like a silly girl, only interested in car color and room for my makeup. Thankfully, we found Jesse! He treated both my husband and I with respect. He answered all our questions and he asked thoughtful ones of his own. He was great to work with! More

Great experience Very friendly and goes beyond the sale with follow up to make sure you are happy with what you have bought Spent some time on line finding what we wan Very friendly and goes beyond the sale with follow up to make sure you are happy with what you have bought Spent some time on line finding what we wanted.. Jesse is great sales associate More

Best dealership I've ever dealt with! I have brought my vehicle in to Keller Ford for service, and I have been highly impressed by the excellent level of attention provided by Dustin Wiege I have brought my vehicle in to Keller Ford for service, and I have been highly impressed by the excellent level of attention provided by Dustin Wiegerink, the Master Certified Service Manager. Plus, the new customer service waiting area is another example of how Keller Ford is focused on customer service, professionalism, and quality. More

Very patient and knowledgable I was very undecided on what type of vehicle would be right for my needs, Jesse was very patient as I looked through and drove several vehicles (some I was very undecided on what type of vehicle would be right for my needs, Jesse was very patient as I looked through and drove several vehicles (some several times). He was very knowledgable on the difference and detail of the vehicles so I felt confident I was making the right choice. Upon vehicle pick up, he went through the entire car with me so I knew where everything was and how it all worked - even progammed my phone with the car's bluetooth device! We will definitly be returning to Keller and asking for Jesse for future vehicles! More

Customer service experts! I bought my first car from Keller Ford Kia. Jesse offered me excellent customer service! I was able to compare vehicles, and test drive until I found I bought my first car from Keller Ford Kia. Jesse offered me excellent customer service! I was able to compare vehicles, and test drive until I found one that I was very comfortable in. The car has been great! He was not pushing for e to buy a car, he just wanted to make sure that I felt comfortable in whatever vehicle I did select. I a so happy that I went through Jesse and Keller to select my car! I would recommend him and this lot to anyone looking for a reliable, honest, down to earth experience! He has continued to follow up with me since I bought the vehicle to make sure that I am still 100% satisfied! I know that Keller will be my place to go for future vehicle purchases. More

Excellent Customer Care I was ready to upgrade my Ford Fusion and visited Pat Kelly at Keller Ford to find the right deal for my situation. Pat introduced me to the AWD For I was ready to upgrade my Ford Fusion and visited Pat Kelly at Keller Ford to find the right deal for my situation. Pat introduced me to the AWD Ford Edge. Loved the vehicle from the beginning! Pat reviewed new, used and leasing options with me and was very helpful vs. other dealerships who are can be pushy. Ultimately, I ended up in a new Edge and couldn't be more satisfied. This is my third purchase from Keller Ford and my second from Pat Kelly. HIghly recommended!! Love that new car smell!! Thanks Pat! More

very good service This is my first car. employee, Jesse Esponoza, was very kind. I am very happy for work with him. It is very good experience. I strongly recommend Jes This is my first car. employee, Jesse Esponoza, was very kind. I am very happy for work with him. It is very good experience. I strongly recommend Jesse. He was very helpful. More

Very happy with my vehicle and with Keller Ford I was in the market for a new (used) vehicle. I knew I liked the Ford Edge and found a few available at Keller. Jesse was very helpful from the get- I was in the market for a new (used) vehicle. I knew I liked the Ford Edge and found a few available at Keller. Jesse was very helpful from the get-go. I originally test drove a newer model Edge - but it was little too 'techy' for my liking, too many bells and whistles on the dash for me. Jesse understood my concerns and he was able to point me in the direction of a 2010 Ford Edge that Keller also had available. I was so happy he did. I was able to test drive the vehicle and have it checked out by a third party for any potential issues (there were none). I appreciate the customer service Jesse provided, as well as the friendliness/attentiveness of everyone at Keller Ford. I am very happy with my Ford Edge! More

very happy with service This is the first car I've purchased on my own. I worked with Jesse Espinoza he was very friendly and helped out a lot. The process was quick and I go This is the first car I've purchased on my own. I worked with Jesse Espinoza he was very friendly and helped out a lot. The process was quick and I got the the truck I wanted in my price range. Overall I was very happy with my experience and will definitely recommend. More