LaFontaine Ford of Grand Rapids

Be careful, look alll your numbers over and make sure they deliver on what's promised. Everything needs to be the the written contract because this is a detroit owned dealership and the sales res are co they deliver on what's promised. Everything needs to be the the written contract because this is a detroit owned dealership and the sales res are conforming to new standard, vs Keller I didn't enjoy. If uou buy a used car, mine was a 2020 I asked it be filled up. The salesman agreed and when I got my car paid and signed for he then mentioned any used car only gets a half a tank unless I pay $25 for a fill up. More

Jerry Kragt and Rob Keller were great to work with and we are looking forward to great customer service in the future. and we are looking forward to great customer service in the future. More

We worked with Jerry Kragt when purchasing this van. He was very helpful and took care of the details we didn't even think of. We were extremely appreciative of Jerry and Keller Ford for making the transa was very helpful and took care of the details we didn't even think of. We were extremely appreciative of Jerry and Keller Ford for making the transaction smooth and easy. More

Jerry did everything he could to make sure that I got the truck I needed truck I needed More

had my car in service for 2 weeks some would complain not me,not only did they pick up my car,but brought me out a new loner.who does this,only Keller Ford,they are simply the Best not me,not only did they pick up my car,but brought me out a new loner.who does this,only Keller Ford,they are simply the Best More

Please only go to Keller Ford service department the best! Had to dealers say that was normal Tom Boss is the best technician in michigan best! Had to dealers say that was normal Tom Boss is the best technician in michigan More

Very unhappy with Keller Ford...Their conclusion regarding my A/C problem was that the PCM card required replacement. The estimate of that fix was $1,200.00. They charged me $306.30 for the diagnost regarding my A/C problem was that the PCM card required replacement. The estimate of that fix was $1,200.00. They charged me $306.30 for the diagnostic work. I paid the $306.30 in cash and declined the $1,200.00 for the PCM card. I brought the car to Fox Ford and they found the A/C problem to require a $45.00 part. They replaced that part and the A/C has been working perfectly well! Keller Ford should refund my money for the invalid evaluation and recommendation however they refused. More

We just purchased a 2013 Ford Fusion from Keller Ford for our younger son as his first car and couldn’t be happier with our buying experience. The car was beautifully detailed, and the service department mad our younger son as his first car and couldn’t be happier with our buying experience. The car was beautifully detailed, and the service department made sure that everything was in great shape and ready to roll. Also, Pat Kelly in sales was fantastic. We highly recommend! More

Purchased F250 from Jerry Kragt. Jerry was good to deal with, interested in my needs, answered all my questions, and returned my emails and phone calls in a timely manner. Thanks Jerry deal with, interested in my needs, answered all my questions, and returned my emails and phone calls in a timely manner. Thanks Jerry More

We were recommended to ask for Jerry Kragt from a friend. Jerry listened to our interest and drove two cars for us to drive. We purchased his first recommendation. Jerry is a knowing hard working sales perso Jerry listened to our interest and drove two cars for us to drive. We purchased his first recommendation. Jerry is a knowing hard working sales person. My wife and I will recommend Jerry to anyone! More