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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.6
218 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 218 reviews

October 10, 2025

Everytime I have work done on my car,everyone is so nice and pleasant,they explain everything and give me options as th what I want to do. The oil change technicians are top of the line as are all their tec More

by Sandwest56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the oil technicians/ check in personnel all technicians
September 30, 2025

Jordan and Kyli did a great job on keeping me informed and fast service great people to work with More

by elkhuntbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jordan
September 30, 2025

Great family dealership, caring associates throughout each individual department… Great sales team, finance team, service department, and parts department… More

by DeBlaayTeamRealEstate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River and Logan from service and Joe Bouwens from service.
September 27, 2025

Went the Extra Mile to secure me the Perfect Expedition for Me. Pat, was a wealthy of knowledge explaining all the New Improvements. Would definitely buy again. More

by johnn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
September 02, 2025

Pat Kelly at LaFontaine Ford in Grand Rapids has been our long time go to salesman for no pressure, excellent knowledge and support with new car purchases. I highly recommend Pat and his outstanding service More

by tartan-jangles84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
September 01, 2025

River always gives good service . My car has never went anywhere else to be serviced, but there More

by k.blossom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
August 28, 2025

They were friendly, listened to what we were looking for in a truck and went above and beyond to get us in a new 350 super duty More

by sandrastachnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert VanHorn
August 28, 2025

Great service team Drew and Kyli and River are top Dawgs when getting in for an appointment. More

by Logan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, River, Kyli, Nick
August 14, 2025

The service department did a find job. Keep up the good work. I would recommend them to my friends. More

by tmay93cobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know there names.
August 14, 2025

parts staff were great and helped us order part and set up appointment miss the body shop and that may impact our next purchase. like body shop at our dealer location More

by cindy_lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts guy that was in body shop before
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