LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

My local CDJR dealership can't handle a Promaster 3500 159, won't fit in their service bays. So I drove all the way back from West Michigan to my old dealership LaFontaine. They did their usual great job. 159, won't fit in their service bays. So I drove all the way back from West Michigan to my old dealership LaFontaine. They did their usual great job. Xavier was all alone on a busy Saturday but kept his cool and got everyone taken care of. Well done! More

I would recommend Maverick he worked really hard to get me the best deal tky me the best deal tky More

Did an excellent job listening to me about the problem I wanted to be checked out! wanted to be checked out! More

Services were completed efficiently and on time. Staff was friendly and gave me timely updates. Staff was friendly and gave me timely updates. More

Thomas was friendly, courteous and a true businessman. His boss, Aj, too, was fantastic. However, some of the employees at the Service department need attention. His boss, Aj, too, was fantastic. However, some of the employees at the Service department need attention. More

Xavier was wonderful. Very helpful and patient. Had such horrible experience at Champion…just a mile from me….that is worth the drive to go to you. I have been telling Very helpful and patient. Had such horrible experience at Champion…just a mile from me….that is worth the drive to go to you. I have been telling everyone about my good experience with you…thank you! More

fast friendly and efficient. Xavier and team were very interactive and friendly. apologized for the wait to check in but had car washed and ready prior to communicated timeline. Xavier and team were very interactive and friendly. apologized for the wait to check in but had car washed and ready prior to communicated timeline. More

I appreciated Liam's personability and knowledge of the process. I will be back again and pass along your dealership to anyone I know looking to buy. Thank you! process. I will be back again and pass along your dealership to anyone I know looking to buy. Thank you! More

Took great care of the Ram. Highly recommend their service department. Kept us abreast of how long the service would take before truck was ready. Great service. Highly recommend their service department. Kept us abreast of how long the service would take before truck was ready. Great service. More

I took my care in for another oil leak. The 3rd time since the end of August. The first time I thought they put a new oil pan seal on, but they just sealed it with some glue stuff. The The 3rd time since the end of August. The first time I thought they put a new oil pan seal on, but they just sealed it with some glue stuff. The 2nd time in October they changed the seal on the oil pan, then in May it was leaking oil again and they said I needed a new oil pan because mine was rusted and leaking. My car goes to Florida every winter for 4 months, so not sure how the oil pan got so rusty there. They did reduce the price, so I guess I shouldn't complain, but the first and last time cost me money for something that might have been fixed on one visit instead of 3 where I had to find a car to use for several days of down time and inconvenience. The 3rd time I also told them that the engine light had been on a few days, but I didn't hear any feedback about that. Now it is on again and Auto Zone did a test and it showed my thermostat my be failing. Now it needs more work. The service dept. did not work on my care for two days, because they sent me an email about my issue and I was suppose to authorize the work. I did know the email was coming, so they didn't start until the end of the 2nd day in the shop. More