Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
138 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 138 reviews
July 02, 2025
Mia was perfect! I didn’t feel any pressure to buy and she answered my questions each time I reached out to her. I didn’t feel any pressure to buy and she answered my questions each time I reached out to her. More
by paulmnagel
Verified CustomerEmployees Worked With
July 02, 2025
It took some work but my sales man found me the perfect truck extremely pleased I would highly recommend them and my sales man to anyone. If I need another vehicle I will be back and looking him up whole truck extremely pleased I would highly recommend them and my sales man to anyone. If I need another vehicle I will be back and looking him up whole experience friendly quick and easy More
by donwackus
July 01, 2025
I always receive prompt, courteous, and reliable service. This is the 4th vehicle I've purchased here This is the 4th vehicle I've purchased here More
by deborah.eddy.tompkins
July 01, 2025
They strive to give the best customer experience and they always get my vehicle finished right the first time! always get my vehicle finished right the first time! More
by deborah.eddy.tompkins
Employees Worked With
Other Employees :
The overall manager, Andrew Tompkins is ready and willing to help
July 01, 2025
The service department and my advisor Zane made sure all my service needs were handled in a timely manner all on the same day, including diagnosing a Check Engine light issue and installing a new thermosta my service needs were handled in a timely manner all on the same day, including diagnosing a Check Engine light issue and installing a new thermostat. I appreciate that the LaFontaine staff does not try to sell services which are not needed. More
by beckerjer
Employees Worked With
Zane
July 01, 2025
The bill was much higher than the estimate I received for my oil change on Fiat 500x. I questioned bill with the service manager and and they immediately corrected it. Not thrilled with their Ai BOT for ma my oil change on Fiat 500x. I questioned bill with the service manager and and they immediately corrected it. Not thrilled with their Ai BOT for making service appointments. Took much longer than talking to a person to schedule. More
by bash80
Employees Worked With
Service manager
July 01, 2025
Justin is by far the best car sales person I’ve ever worked with. Between his honesty and passion to help me and my family find the right ride. It’s unmatched. I would highly recommend him to everyone! worked with. Between his honesty and passion to help me and my family find the right ride. It’s unmatched. I would highly recommend him to everyone! More
by Jmoney
Employees Worked With
Other Employees :
Dultin Davies
June 30, 2025
Service is always good, however, this time this was a fix of an issue the team had looked at before. Quinn was amazing and they were able to address and provided the necessary information in a short time. of an issue the team had looked at before. Quinn was amazing and they were able to address and provided the necessary information in a short time. Nice work Quinn and team!!! More
by amachree
Employees Worked With
Quinn
