Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
43 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 43 reviews
January 30, 2017
Best sales experience in 20 years Our salesperson was professional, courteous, and stellar. I have been leasing for twenty years and this was by far one of the best overall experiences Our salesperson was professional, courteous, and stellar. I have been leasing for twenty years and this was by far one of the best overall experiences. More
by jennifer schick
Employees Worked With
Todd Cowen
November 26, 2016
Treated like family. Bought my jeep before LaFontaine sold them. I made the purchase in Cheboygan. I have taken my jeep here since my first oil change in 2012. The service Bought my jeep before LaFontaine sold them. I made the purchase in Cheboygan. I have taken my jeep here since my first oil change in 2012. The service staff has always treated me like I have known them for 30 years. One summer day I took my jeep in for an oil change. Doors and top off I figured It would only take a few minutes. When I was informed that the oil filter housing broke it took me a minute to realize my jeep was going to be there for a week. Service Advisor Costel assured me that they would take care of my vehicle while I was gone out of town and store it inside. Upon my return I was very pleased that my vehicle was fixed and clean. My wife and I have now purchased Two Ram trucks here and I am looking forward to my next jeep purchase. The staff here are top notch. More
by John Prince
Employees Worked With
Costel Ciucanu
November 09, 2016
Heavy Engine Repair Aaron and Keith took care of everything that was needed. They fought for the repairs to be warranty work (with success). They provided a loaner vehicl Aaron and Keith took care of everything that was needed. They fought for the repairs to be warranty work (with success). They provided a loaner vehicle immediately and, once again, made us feel that we are family. Thanks again for everything. More
by mspayde
Employees Worked With
Keith, Aaron
