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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
130 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 130 reviews
July 19, 2025
Put the wrong color mirror on the driver side and it broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days no broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days now with no call. More
by lois.phelps98
Verified CustomerEmployees Worked With
July 19, 2025
They got me into exactly what I wanted at my budget. The process was fast and easy! The process was fast and easy! More
by RACHELHAWKINS27
July 16, 2025
Personnel great. Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting mo Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting moisture in the mechanical stow and go seats a few years ago so our lifetime warranty was no good. I had the van detailed when it happened and was told dealer repair would cost $2400. We now longer have a stow for the seat behind the passenger seat.. More
by bgruner
Employees Worked With
Andy in service.
July 15, 2025
Great dealership. I have purchased multiple used vehicles from LaFontaine over the years and have been very satisfied. I have purchased multiple used vehicles from LaFontaine over the years and have been very satisfied. More
by robmcgowanii
Employees Worked With
July 15, 2025
Service advisor Andy Porter was great to work with. He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original call was also very helpful, but I don’t get his name. More
by LSCWIEK
Employees Worked With
Andrew Porter
July 14, 2025
The sales team were incredible and informative with good service to correct any errors that may have occurred. I would buy some more again. service to correct any errors that may have occurred. I would buy some more again. More
by LARRY@MARTINESDENTALLAB.COM
Employees Worked With
Barney
