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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 42 reviews
Verified Customer
June 04, 2025
I had to call to get an update on my vehicle. It was done. This was a different service advisor than previous times. The other lady I worked with was always great. It was done. This was a different service advisor than previous times. The other lady I worked with was always great. More
by kspitzley2008
Employees Worked With
Xander Bender
June 04, 2025
Everyone from top to bottom was extremely courteous and professional. They answered any questions I had. Thanks for helping me get in the car I wanted. professional. They answered any questions I had. Thanks for helping me get in the car I wanted. More
by dbry
Employees Worked With
Lo, Emma, and the GM.
May 14, 2025
The worst sold me transmission fluid to to off my power steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was le steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was leaking before i brought it in, something they would never have been able to know. They even told me and have on the paper they gave me the wrong product but cant own up their mistake. DO NOT RECOMMEND TO ANYBODY TO EVER DEAL WITH THIS KIND OF PEOPLE. Beware!!! More
by Kinghollywood88
Employees Worked With
Shawn Bundy, Xavier Bender
November 29, 2024
Fraud! False advertisement! No empathy! They finesse you, co-hoarse you into an agreement and when something goes wrong they will not help you. With documen False advertisement! No empathy! They finesse you, co-hoarse you into an agreement and when something goes wrong they will not help you. With documentations and pictures and evidence calls and text messages. My vehicle a 2024 Jeep broke down 3 days after leaving the lot Jose Galo said it was looked at by professionals and I shouldn’t have a problem. I was without a vehicle for a week. I contacted Lafontaine multiple times asking to speak with a manager, the manager blew me off until I told them I was contacted lawyers, he then finally helped me and gave me a rental for use until my vehicle was done in the shop. I left a review And was contacted multiple times after to “delete my review because my problem was solved” I would love to tell my story is anyone need more information! More
by Kenishia Williams
Employees Worked With
Jose Galo, Liam, And the supervisor that helped me sign my agreement name starting with a B.
