LaFayette Ford & LaFayette Lincoln
Fayetteville, NC
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MKX Purchase The sales team and admin were very professional and addressed all of our concerns. We really appreciate the extent that Austin, Baird, and especially The sales team and admin were very professional and addressed all of our concerns. We really appreciate the extent that Austin, Baird, and especially Amber took to make our purchase easy and enjoyable. Amber really provided up with a through understanding of all the features on our car and is still providing us with feedback. She is truly an asset to the sales team. More
F150 Raptor I was treated with great respect and honesty. Gene Griffin and his half brother Kyle were extremely helpful and patient with me during this buy. I got I was treated with great respect and honesty. Gene Griffin and his half brother Kyle were extremely helpful and patient with me during this buy. I got a new 2017 Raptor. Had a great experience at the dealership and had to let future consumers know. They explained all the details, no surprises to include the end phase through the finance component, and we closed the deal. KP was great, easy to talk to, a real people person, who treats all with dignity and respect. The 2017 Ford Raptor is quite a truck!! Surprised by just how big the vehicle is. Traded in a 2016 F-150 Platinum, it is a trade-up, I'm glad I did it. The ride quality is impressively plush, comfortable, and quiet, and I would say that it’s on par with any vehicle out there. The engine is crisp, powerful, and it reaches freeway speeds, and then some, effortlessly. The fuel economy lives up to the advertised numbers and maybe then some. Thank you Gene, Kyle and KP for the great experience! More
Purchased 2 new vehicles Great people to work with. Love the honesty and integrity from the managers and employees. It took longer to get everything finalized than it should Great people to work with. Love the honesty and integrity from the managers and employees. It took longer to get everything finalized than it should but al least we had great people to talk to while we waited. More
Purchase a new vehicle I got there around 1 and didn't leave until 7 pm. That is entirely too long. The employee wasn't that knowledgeable about what he was talking about. T I got there around 1 and didn't leave until 7 pm. That is entirely too long. The employee wasn't that knowledgeable about what he was talking about. There customer service needs work. More
Professionalism From the initial contact by phone and email. The entire process was handled with the upmost professionalism . The staff was awsome, the showroom clea From the initial contact by phone and email. The entire process was handled with the upmost professionalism . The staff was awsome, the showroom clean and well laid out. Purchased two 2016,s within 2 weeks and both were handled the same. Drove over 100 miles to work with this dealership due to the way they conducted them self on the initial contact. More
Great Service Each time I bring my Lincoln MKS into the service center I am met by professional, knowledgeable and friendly service advisors. They insure that al Each time I bring my Lincoln MKS into the service center I am met by professional, knowledgeable and friendly service advisors. They insure that all your needs are met and review not only what service you are requesting but what they recommend based on what your current mileage is and other factors. The service is always promptly completed in a very reasonable time and a complete review of your vehicles condition and future recommendations is given. More
Awesome experience First time new-car buyer and they made it simple, yet affordable! Would recommend them to everyone! Manager was very friendly & helped us the best he First time new-car buyer and they made it simple, yet affordable! Would recommend them to everyone! Manager was very friendly & helped us the best he could! More
December 22, 2016 - January 2, 2017 I was treated with great respect and honesty. Everyone were so helpful and patience with me during this important decision. I got a new 2016 Ford Edge I was treated with great respect and honesty. Everyone were so helpful and patience with me during this important decision. I got a new 2016 Ford Edge. Thank you so very much from my heart. Respectfully and Appreciative always!!! More
service always had good service and bought new car for wife at same time 2017 edge---owner runs good dealership---never had any problems--would shop there ag always had good service and bought new car for wife at same time 2017 edge---owner runs good dealership---never had any problems--would shop there again More
Great Customer Service with Service Center Need some warranty work don on my 2015 F150, the services center did a great job getting me in and out on a short notice. Need some warranty work don on my 2015 F150, the services center did a great job getting me in and out on a short notice. More