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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
417 Reviews

5202 Raeford Road

Fayetteville, NC

28304

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Showing 417 reviews

January 15, 2026

No matter what issue I had they took care of the problem professionally. I would recommend my friends and family to use this dealership More

by Matthew hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Joe
Jan 20, 2026 -

LaFayette Ford & LaFayette Lincoln responded

We are so glad to hear you had a great experience and would recommend our service department to others. Happy customers make us happy, too! Thank you for taking the time to leave a nice review.

January 07, 2026

Unwanted early sales call, rude staff, zero accountability, and refusal to explain how they obtained my number. More

by sean13Fox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Jan 13, 2026 -

LaFayette Ford & LaFayette Lincoln responded

We regret that a salesperson called you too early and was rude! That is not how we want our customers to be treated! If you know the name of the person that called you, we would greatly appreciate it if you would please email it to contactus@lafayettefl.com and we will see that it doesn't happen again. Please accept our sincere apologies!

December 31, 2025

My process was a little unique, but that does not excuse the lack of communication between the different sales people. I had at least three different salesperson because they kept getting fired and don't co More

by lowedupree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene, Bryan
Jan 09, 2026 -

LaFayette Ford & LaFayette Lincoln responded

We regret that you weren't well informed about our staff change. Thank you for letting us know about it. We are very happy to hear that you had a great experience otherwise! We hope you will come back in the future for service and give us a chance to earn your business in that department.

December 18, 2025

My first experience with Lafayette Ford. Larry McPhail was very professional, informative, explained all features of my Explorer. My experience was definitely a 10. More

by travelinjg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry McPhail
Jan 30, 2026 -

LaFayette Ford & LaFayette Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 16, 2025

the work was needed because of a SSM about the heater blend door assembly. This should have been a recall for this problem, Ford taking the cost prevention at the owner expense. Because of this action by More

by KHAVILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce service representative
Dec 19, 2025 -

LaFayette Ford & LaFayette Lincoln responded

Please understand that our dealership is not responsible for what qualifies as a recall and what does not. That is a manufacturer's decision. We can, however, bring this to Ford's attention and will do so.

November 22, 2025

Lafayette Ford offered the convenience of picking up my vehicle from my work place when it needed maintenance.. nice job. More

by lumbeelu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Travis,
Nov 25, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We are always happy to hear of customers using our pickup and delivery service! Convenience for our customers is the goal of that service, and we are glad you were able to use it. Thanks for letting us know and leaving us a nice review!

November 13, 2025

I BOUGHT THE LINJCOLN CORSAIR AT THIS DEALERSHIP AND INTEND ON GETTING ALL SERVICE AND MAINTENANCE DONE HERE. THEY DO GOOD WORK AND EXPLAIN IT ALL TO YOU IF NEEDED. More

by JIMMIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUSTIN HICKS, MARCIE ALEXANDER
Nov 14, 2025 -

LaFayette Ford & LaFayette Lincoln responded

Thank you, Jimmie, for taking the time to write such a nice review! We are always glad to hear of our employees giving good customer service. We strive to be the best at what we do and we are glad to know it shows!

November 03, 2025

LaFayette Ford took care of all my problems. I needed a loaner and they gave me one. I had noise coming from the passenger strut and they found the problem and repaired it. Joe the service rep w More

by djmayville46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe the service rep
Nov 07, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We are so happy you had a nice experience with our service department. Thank you for taking the time to leave a 5 star review!

October 28, 2025

Recent purchase experience for a new F150 was excellent. It was the best dealership experience I have ever had. Customer service was exceptional and personal. More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton, Bobby
Oct 28, 2025 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for that positive feedback! We love to hear about our customers experiences and greatly appreciate you taking time to write a review.

October 04, 2025

I bought my Edge there in 2012 and have always had it serviced there. You guys have kept it in top notch condition ever since. THANK YOU!!! More

by Arnpeawiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doris
Oct 08, 2025 -

LaFayette Ford & LaFayette Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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