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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

Overview
Reviews
4.7
381 Reviews
Call Dealership (910) 424-0281

5202 Raeford Road

Fayetteville, NC

28304

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Showing 381 reviews

March 10, 2025

Showcase was very inviting,a plethora of vehicles to choose from on the lot. Managers were all very fri6and "family" oriented. My salesperson, Peyton was a beautiful young lady and eager to get me in More

by Corsair
Recommend Dealer
Yes
Employees Worked With
Peyton Musser
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February 24, 2025

Always superb service whether warranty work or routine maintenance. Folks are friendly and listen to your concerns and apply immediate action to solve the issues. Dealer clean and organized in their rout More

by treknurse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Feb 25, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear your experience at our dealership was a positive one! Thank you for taking the time to leave us your 5-star feedback!

February 12, 2025

We had a very good experience at Lafayette Ford. Found the truck we liked and we were so impressed how smooth the entire buying process worked. No pressure and in less than two hours we drove home w More

by powershugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennie and husband
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Feb 13, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're happy to hear your experience at our dealership was a positive one! Thank you for choosing to shop at LaFayette Ford!

February 10, 2025

Appointment for repair was easy to get and truck was repaired to my satisfaction. Would recommend LaFayette Ford to anyone for sales and service More

by Jelones609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andro
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Feb 11, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear your experience at our dealership was a positive one! We're grateful for the 5-star feedback!

February 05, 2025

Fantastic ! ! Team was all on the problem and fixed it to perfection. From my sales person and all the rest of the team I say it was FANRTASTIC.!!! More

by dbrisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Larry, The Service Department made mw very happy amd I love the Explorer.
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Feb 05, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear you were satisfied with your experience at our dealership! We appreciate you taking the time to leave us your 5-star feedback and look forward to your next visit with us!

February 05, 2025

I will buy vehicles for the dealer, but will never go to the Fast Lane for Service again. I visited them on the 4th of February and the service was awful. I was there for an oil change and tire rotation tha More

by willirandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember their names
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Feb 05, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're disappointed to hear you were not completely satisfied with your experience at our dealership! We understand how frustrating long wait times can be and apologize for any inconveniences caused. We encourage our guests to schedule appointments with both our Service Department and Quick Lane Tire and Auto center to help alleviate long wait times. Additionally, we have recently begun offering Pick Up & Delivery and Mobile Service options for routine maintenance appointments to allow you to wait in the comfort of your home or workplace. With Pick Up & Delivery we pick up your vehicle at your preferred location, service your vehicle in our Service Department, and return your fully-serviced vehicle back to you. With our Mobile Service program, we come to you! Our Mobile Service van will meet you at your preferred location and service your vehicle on the spot. Additional information on these programs is available on our website. We always appreciate receiving feedback from our guests as it helps us improve our processes for everyone who walks through our doors. If there is anything further you'd like to share with us, our General Manager, Rusty, is available to take your call at 910-424-0281 ext. 3361. Thank you!

February 04, 2025

LAFAYETTE FORD, Fayetteville, NC, is our only auto dealer and has been for over 25 years. Outstanding sales and service are their bread and butter! KUDOS to Sherry Bullard, Service Advisor and Anthony Beth More

by Dr & Mrs C H Shortsleeve, III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHERRY BULLARD, ANTHONY BETHEA
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Feb 04, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear you've had nothing but positive experiences with our team! We're grateful to have you as valued LaFayette Ford customers! Thank you for continuing to shop with us and we look forward to your next visit. Take care!

January 24, 2025

Very helpful quick and efficient Pinto our salesman was great and Diego in finance was wonderful More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pinto,Diego
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Jan 27, 2025 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new vehicle! We're glad to hear Pinto and Diego were able to provide you with a positive car buying experience! If we can be of any further assistance, please do not hesitate to reach out!

January 10, 2025

This time service was done well, although it was a bit lengthy I'm pleased with the outcome. More

by jlwwms56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 13, 2025 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear your experience with our Service Department was a good one! We appreciate your positive feedback!

December 10, 2024

Quick, no hassle, and great service! Would definitely buy a car from this dealership again! Marie was very thorough and helpful. More

by wyahn14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Wright
Report | Print
Dec 16, 2024 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for taking the time to leave us your positive feedback! We're happy to hear you had a car buying experience worthy of 5-stars! Please do not hesitate to reach out if we can be of any further assistance!

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