La Mesa RV Center

On July 20, 2024, we purchased a 2020 Four Winds 27R Class C motor home from La Mesa RV in Sanford, FL Over all in the appearance was in good shape. We discovered that after we left the gate about a mil Class C motor home from La Mesa RV in Sanford, FL Over all in the appearance was in good shape. We discovered that after we left the gate about a mile away from the dealership we found right turn signal out. Called them and they said they would fix it. I was furnished a link to the manual it was approximately 600 pages. I called Thor and asked if I could get one, it was going to be $600.00. We spoke to the sales manager and he said that he would print one. Other issues are a Spare Tire with mount, Coach battery was had black duck tape on the cover of the awning. I decided to get there legal department involved and we came to terms and they did compensate us for those issues. On February 12, 2024, I took the Motor home in for servicing. I received a call from the service center they said everything looks good but the tire need to be replaced because they are dry rotted all were passed the 5 year mark., Dry Rot just does happen in 7 months they just disguised the tires with tire shine and RV molding lubricant. Diana, July 8, 2024 @ 7:12 PM Subject to 7.48% interest rate Here’s my laundry list everything has to be done prior to final decision is made. Including in the price. 1. I believe they are just water stains on both side. (Needs to be checked) We do want you to add a bead of caulk on the front of the drip edge all the way around 2. We noticed a spot in the shower (See pictures) it could be a water stain or a little leak. But that’s what we need looked at. Completed 4. A power vent w/a max guard cover. Both ceiling vents Bedroom and Kitchen area. 5. Maintenance says due for oil change Never Preformed 6. Full tank of gas Completed 7. Need pictures of Awning extended, roof and Battery compartment. Never Preformed 8. Tires check for out of balance or front end alignment there was a vibration in the front end. Never Checked If they replaced the tires would have fixed the problem****And inspected them**** 9. Wasp vents guards/Screen UNKNOWN 10. Check all window coverings UNKNOWN 11. Check 7 pin trailer hitch, inspected hitch Never Checked 12. Kitchen sink looks like drains need to be recaulked Never Checked 13. Change WiFi ranger sky password (make sure it’s clear) Cleared 14. Double Check all 3 batteries Never checked La Mesa reimbursed for battery 15. Tire all 6 expiration date Never Preformed 16. All manuals. Never received La Mesa reimbursed 17. Curtain that goes to the bunk closing off the cab. Cleared 18. Pictures of Cabin and Engine Air filter. Never Preformed 19. Brake Pads thickness and brake rotors inspect bearings Never Preformed 20. Suspension inspection shock, springs (if applicable) Never Preformed 21. Check for leaks Differential, transmission, brake fluid and oil leaks Never Preformed 22. All lights inside and out. They fixed storage compartment during walk through, miised tail light Never Preformed 23. Electrical batteries etc. Never Preformed 24. All belts (supine, power steering, and alternator) Never Preformed 25. Wipers blades replace if necessary Never Preformed 26. Balance wheels if they would have inspected the tire for dates they would have found the old tires Never Preformed 27. Check front end alignment Never Preformed 28. Check a/c systems trucks and rv campers. Never Preformed 29. Pictures of roof and re-seal if necessary Never Preformed 30 Check and replace and vents that are cracked or brittle. Never Preformed 31. Check all fuses Never Preformed 32. Check all water lines toilet, sink. Never Preformed 33. Check all outside connections (Water, Electrical and Septic). Never Preformed 34. Power Vents w/ Air Max Guards. Never Preformed So having owning this coach of 7 months, we have spent $5000.00 on things that they should have been inspected. H.R.5111 – Federal Trade Commission Consumer Review Fairness Act of 2016 and the First Amendment provides legal protections for leaving reviews. More

La Mesa RV Bait and Switch Sales Tactics… Thought bait and switch sales tactics were gone? No, they are still alive and well and practiced daily by La Mesa RV. In short, I was told by a La Mesa sa bait and switch sales tactics were gone? No, they are still alive and well and practiced daily by La Mesa RV. In short, I was told by a La Mesa salesperson at the Pleasanton Alameda County Fairgrounds RV show (Jan '25) to put a down payment on an RV that I was seriously considering. This deposit would ensure that I had secured the vehicle from sale to anyone else for 24 hours. After completing all the form(s) to do so and providing them a credit card to charge the deposit, the Manager said unequivocally that "He can't do that..." I told him that I would have an answer in 24 hours whether I wanted to purchase the RV, based on my overnight review of the vehicle in question. The salesperson said that they do this deposit/purchase an RV regularly, which is why I decided to move forward with a deposit. After taking 2-1/2 hours of my time in moving the transaction forward, to post the deposit the Manager didn't care, nor make any attempt to honor what his salesperson(s) had promised to complete the transaction. The Manager approached the transaction like this was a common denial occurrence... I would recommend other RV vendors, as you simply cannot trust La Mesa RV. Who knows how long they will be around if they practice these egregious sales tactics. Just read their reviews by Google, Yelp and Trust Pilot, they are terrible. Additionally, they have an "F" rating by the BBB and numerous lawsuits that involve selling illegal vehicles and not honoring warranties to buyers of Rv's. Wish I would have done so prior to engaging in any dialogue with any of those dishonest employees... Date of experience: January 28, 2025 More

We bought our 2022 keystone aire travel trailer 10/21 and have had problems since the beginning. Our current issue is that the floors are sagging. The manufacturer says call the dealer and the dealer says ca have had problems since the beginning. Our current issue is that the floors are sagging. The manufacturer says call the dealer and the dealer says call the manufacturer. So frustrating ! Hoping me email to the corporate Office will help ! More

I guess the following is my fault for going back to La Mesa Tucson service after the issues I had last time but they called about a seat belt recall and I also had a Hydraulic leak in the leveling jack Mesa Tucson service after the issues I had last time but they called about a seat belt recall and I also had a Hydraulic leak in the leveling jack system. I arrived at my appointment on Nov. 30th at 8:00 where I met with my service advisor Julio. We went over my seat belt recall and jack issue and I asked how much it would be to do an oil change, fuel filter, and generator service, he looked at a list and said $1100 + parts and in his word he said parts aren’t that much and it included checking all fluids and adjusting and lubing the slide outs. I agreed to that work and amount. He called me a couple hours later and said the rear differential fluid was dirty and the radiator fans were clogged at the price of $290 for the differential and 1 hour labor for the radiator, I refused those services. I didn’t hear anything back on Thursday or Friday so I called Friday afternoon to get a status, Julio said they had to order some “bolts” for the jack system but everything else was done and would be ready Monday. Monday passed and no communication, I called Tuesday morning and was told the motorhome was ready and I could pick it up after 1:00. I arrived shortly after 1:00 and was presented with an invoice of over $2800, mind you the recall was free and the hydraulic system charge was about $99 for half an hour labor to tighten some bolts. It was extremely hard to tell where I was being overcharged because the invoice was broken up in sections, it didn’t just list $1100 and what was done, it had air conditioner service that I had never requested but assume it was part of the $1100 package deal. I asked Julio how it got from $1100 + parts to $2800, he looked at the invoice and said the discounts weren’t applied, even though I think he was the one that filled out the invoice. He came back with a cost of over $2300 and I just paid it and left vowing to never set foot in La Mesa again and warn others of the deceptive practices through social media, online reviews, and the Better Business Bureau. It’s hard to tell how much I was overcharged since I didn’t notice until I got home that I only received a copy of a small portion of the invoice. The invoice also stated that I had agreed to an estimate of $3000 which I never agreed to. More

Bought a $200,000 Sprinter and the dealer will not do warrenty work until January 2024. Call Canada where buildout was done and they said take it to a better dealer. Enough said. warrenty work until January 2024. Call Canada where buildout was done and they said take it to a better dealer. Enough said. More

This dealership and management will outright lie to you. Went to pick up our rv and it wasn’t ready and it had a lot of issues that weren’t resolved. Waited until the following day to pick up and the issues Went to pick up our rv and it wasn’t ready and it had a lot of issues that weren’t resolved. Waited until the following day to pick up and the issues were still not resolved. Took it anyways with a promise from a manager that when I brought it back everything would be taken care of. I called back that same day when I got home and talked to that same manager and he said he had told me no such thing. I had to fight to get my 1 day old rv fixed without having to pay for it. Took it to Tucson la mesa the next week and had to explain everything all over again except now there was a huge leak that had presented itself because it had rained. Nothing was ever fixed and the manager from the mesa la mesa was just simply a liar and I will never even look at anything from this company. More

LaMesa customer service lies, I had them put a leveling system a year ago February and had problems with it. They checked it out and said they could not find a problem. The leveling jacks still lowered th system a year ago February and had problems with it. They checked it out and said they could not find a problem. The leveling jacks still lowered themselves Down when in storage. Took it to Camping World and they found the problem . LaMesa Had put off brand hydraulic hoses on and they are not what I paid for. Talked to sales manager, service manager and they did not return my texts or calls. Customer service told me they will not fix it Due to they have no control. xx they put the cheap hoses on and charged me FULL price Buyers Beware More

Their service department never answer the phone in Phoenix. I have a safety recall which needs resolved! Phoenix. I have a safety recall which needs resolved! More

La Mesa Tucson service SUCKS. Bought rv from them in 2017, sales was ok to deal with. Also bought extended warranty and have issues with the service department every time we delt Bought rv from them in 2017, sales was ok to deal with. Also bought extended warranty and have issues with the service department every time we delt with them. Better Business Bureau rates them at 1.1 out of 5. Will not be going back for any service work. More

Horrible, Horrible, horrible horrible horrible horrible horrible! They have had trailer for 8 months and have not called me to update me, they want to always take your name and number to call you back and horrible! They have had trailer for 8 months and have not called me to update me, they want to always take your name and number to call you back and never do, customer service people are rude, avoid buying any trailer from here, horrible place. Paying for a trailer I can't even use and enjoy! More