Kyle Hill Kia
Oklahoma City, OK
130 Reviews of Kyle Hill Kia
Shady!!!! Place is a joke!! We were there two different times trying to test drive a vehicle. First time 3/17/18 they said the battery was bad in the car. Nobod Place is a joke!! We were there two different times trying to test drive a vehicle. First time 3/17/18 they said the battery was bad in the car. Nobody wanted to put one in the vehicle so we could test drive it. Came back on 4/14/18 just to see if the vehicle was still there. It was. We went in to ask to test drive the vehicle and was told that they didn't have the keys and we couldn't test drive the vehicle because they were being audited. The sales guy Mr. Jones was trying to help us and offered to go buy a battery with his own money which I thought was pretty strange. He was not there again the second time. The dealership is very shady! What dealership wouldn't go above and beyond to get you in a car or have a battery in there service center? Shady!!!!!! More
Fantastic People I dealt with Kyle Hill personally on a new vehicle. He listened to me and gave me everything that I asked for with utmost respect. I dealt with Kyle Hill personally on a new vehicle. He listened to me and gave me everything that I asked for with utmost respect. More
Service Department I purchased my Kia there and only have them service it. Service Manager, cashier and all that I see are very attentive and professional, but in a per I purchased my Kia there and only have them service it. Service Manager, cashier and all that I see are very attentive and professional, but in a personable way. I wouldn't go anywhere else. They are the BEST!! More
Classy Service Nothing but class & courtesy when I stepped through the door. Purchased a new car & couldn't be happier with the outcome & service! Definitely recomme Nothing but class & courtesy when I stepped through the door. Purchased a new car & couldn't be happier with the outcome & service! Definitely recommend to anybody on the hunt for a car! More
Kyle Hill KIA = GOOD GUYS! The entire group at Kyle Hill Kia handled my trade/purchase with utmost professionalism and efficiency. I recently purchased a new Optima-sxl with The entire group at Kyle Hill Kia handled my trade/purchase with utmost professionalism and efficiency. I recently purchased a new Optima-sxl with several specific options ... the vehicle was a special order and unfortunately had a delay from the KIA factory (it was NO fault of the KHill Kia crew). They did a good job of keeping me in the loop and when the Optima did arrive ... windows were professionally tinted, vehicle was prepped and ready to roll within a few hours. On the other side of the deal, I was given a very fair trade number right off the bat. I really appreciated that ... It showed me respect! I have had personal emails and calls from both James (sales) and Kyle (owner) to follow-up and make sure that I am happy with everything thus far. The Optima is only 1 week old ... so far so good. A lot of great tech in this little car ... including a fun turbo engine that is getting over 33 mpg on the turnpike. I'll plan to follow up with a future review on the cars "performance", but all-in-all, right now, this purchase feels like a Win-Win! Thank You to Kyle Hill Kia, for treating your customers with old school respect ... and for going the extra mile to make the deal work for me. P.S. - James Clay is as knowledgable as they come on the KIA products ... he has been driving one himself for quite some time. I like that! More
New dealer here, Bob Moore closed Would have been nice to get some kind of notification that this dealership is being run by a shady new dealer. Went in to get my brakes done and oil c Would have been nice to get some kind of notification that this dealership is being run by a shady new dealer. Went in to get my brakes done and oil changed, the service tech there told me that it changed name in mid December and that they don't have any of my records. Now I'm sitting in Another Bob Moore, after I had made an appointment, I still had to give her my name and address, additionally, I saw the prices on line were different then what they had on the board there was about a 20.00 difference, saw the previous reviews, will update if service is worthy... More
Didn't want to even try to help After not receiving any sales assistance at the Kia place in Norman, I called and talked to this Kia place. They promised that they had helpful staff After not receiving any sales assistance at the Kia place in Norman, I called and talked to this Kia place. They promised that they had helpful staff that would be waiting for me when I got there. When I pulled up I was immediately greeted by James Clay. He showed me the basic Kia Soul, and when we went in to do the paperwork, he acted like he wasn't interested. I was upside down in my trade, and he just assumed that I had no money to put down. I could hear the finance guy asking him to ask me about a down payment, but when James came back in the room with me, he told me that they couldn't help me. He then insulted me by saying my car was only worth $1200. So after hearing their advertising on the radio of being upside down in your trade, obviously it was all a lie to get you in their dealership. I have awesome credit (which I have worked hard for), and when I went to leave James told me that I should just go to CarMax across the street! Well James Clay, not only did you not make a sale that day, but you also earned your dealership a bad review! P.S. I went to David Stanley Ford in Midwest City and got $6000 for my trade, and am now the proud owner of a brand new 2015 fully loaded Ford Escape with only 9 miles on it! More
No Complaints James was a pleasure to deal with. They didn't make much money on my purchase, but they still treated me top notch. Would definitely do business again James was a pleasure to deal with. They didn't make much money on my purchase, but they still treated me top notch. Would definitely do business again. More
Pleasant and Great Service I worked with James Clay and got the best service I ever had. He was helpful, friendly, honest and did everything he could do to get me the car I want I worked with James Clay and got the best service I ever had. He was helpful, friendly, honest and did everything he could do to get me the car I wanted. I highly recommend him. I was very disappointed I did not get a survey to fill out because he deserved a 100% rating. I hope to be able to fill out sometime. James will go out of his way to do what it takes to get you the car you want. So he well deserves that rating. More
WORST DEALERSHIP I HAVE EVER DONE BUSINESS WITH!! This dealership sells terrible cars and then tells you it is your job to fix them when you have them a week and the fall apart!! I ill never buy from This dealership sells terrible cars and then tells you it is your job to fix them when you have them a week and the fall apart!! I ill never buy from them again and will make sure that everyone I know stays clear of this place!! If you want a good car, I suggest going elsewhere. More