Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

dishonest sales practice purchased a car (cash) from mt. Carroll location from Julie Rush. after communicating with her and mike over a 2 wk period, I grew trust in them and I purchased a car (cash) from mt. Carroll location from Julie Rush. after communicating with her and mike over a 2 wk period, I grew trust in them and I decided to buy the car and have it delivered to me in Belleville IL. BIG MISTAKE! they informed me the car needed back breaks and tie rod. ok, no prob. received the car and it had several big ticket items to fix. notified Robert Blake and they sent a check for half of the repairs. took the car back to my mechanic to start repairs and he discovered the entire undercarriage was rusted away. there is actually no place to jack the car up bc it just crumbles from the rust. he had to get a different jack to fix the brakes. took the car to my body repair shop and he said the frame was totally rusted away making it too dangerous to drive. called kunes again, and Dennis Cramer said " sorry, we can't help you" I have requested to talk to or meet with Greg kunes several times and was denied each time. requested a copy of their inspection on the car but they won't send it. Tony Wheatley offered to give me credit towards any car they have, but why would I want to do business with them again? btw, during the two wks of tele. conversations with Julie Rush, I asked her, amount other thing if there was any rust on the car and she said, oh no, there's no rust on the car, just clear cost peel. these ppl are very dishonest, and deceitful. they did not disclose this damage when I asked. I as m a disabled USAF vetetan, with 20 yrs of military service. I am a single parent with a son in college and these ppl literally stole my money. pls, do not buy a used car from them without getting an independent mechanical and body inspection. if you're reading this and would like more info, or documented proof of my allegations, pls feel free to contact me at 618-257-0711, land line, or txt/call 618-971-5586. you may also email me at ktyxes1@att.net. do far I've involved the states attorney, BBB and the Veterans Administration, Ford/ Lincoln headquarters and Iam in the process of retaining an attorney. buyer pls beware More

New used car I can't thank Julie Rush enough for working with us for the last 6 months to make sure we were in the best possible car for our family. It was such a I can't thank Julie Rush enough for working with us for the last 6 months to make sure we were in the best possible car for our family. It was such a great experience! Friendly and beyond helpful! More

Good service Good experience. Pat was Strait forward and easy to work with. Pat worked with us to find the best vehicle that fit our needs and budget. Happy with o Good experience. Pat was Strait forward and easy to work with. Pat worked with us to find the best vehicle that fit our needs and budget. Happy with our purchase! Also was pretty kid friendly which was a bonus since we brought our 3 year old in with us. More

My new car We bought a new 2017 Ford Escape. Pete Smith was our salesman. He found us the car we were looking for. He is a great salesman. Would recommend him We bought a new 2017 Ford Escape. Pete Smith was our salesman. He found us the car we were looking for. He is a great salesman. Would recommend him to all customers. More

Great service as always! The ease of doing business at Kunes is very appreciated! Brandon was our salesman and he never put the pressure on and found us exactly what we were l The ease of doing business at Kunes is very appreciated! Brandon was our salesman and he never put the pressure on and found us exactly what we were looking for! More

Great experience Great customer service they found the right vehicle for us I cannot ask anymore from the sales person who help me to her bosses I went in looking for Great customer service they found the right vehicle for us I cannot ask anymore from the sales person who help me to her bosses I went in looking for all-wheel-drive vehicle And that's what I walked out with More