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Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

Mt Carroll, IL

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214 Reviews

764 W Commercial St

Mt Carroll, IL

61053

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214 Reviews of Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

September 29, 2017

Professionalism Julie was very professional and knowledgeable in selling me a car. She found me a good vehicle with great rebates and considered my tough situation. More

by KatieHuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush
Oct 04, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Katiehuston, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

Oct 04, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Katiehuston, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2017

Awesome Dealer, Awesome Sales Lady and Awesome vehicle A couple weeks ago i decided to trade cars to get a new jeep with back up camera and four wheel drive> Although I had currently had a compass, had More

by Michael Schnierla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush
Sep 26, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Michael Schnierla, we are so happy to read such a great review about Kunes' Country Auto Group, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Sep 26, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Michael Schnierla, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

August 20, 2017

My first truck Kunes was amazing, They were fair on price and since my credit was not as good as I wanted it to be they were still able to get me into my dream truck More

by My first truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Smith, Robert Drake
Aug 28, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

First trucks are the best! Congratulations and thank you for letting us help through the process,

August 19, 2017

The fix to our disaster! Our SUV hit a tree when it fell across the highway. I had just begun a new job that required me to travel in a personal vehicle and was leaving the s More

by Michelle Jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Smith
Aug 28, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

We're so glad you're OK! Thanks for the note and enjoy your new job and new vehicle!

August 16, 2017

Great Experience and Top-notch staff Best experience ever had with a dealer and Julie Rush the best sales person I have ever encountered. A top rating for honestly and trustfulness. More

by JWils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush, Tammy Burkholder
Aug 28, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Thanks for the note - we appreciate it.

August 03, 2017

Great Experience and Helpful Staff My experience was great. Both Pat and Tammy took the time to inquire as to what I was looking for, what price range was, and to get a better understan More

by Tball007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Connor, Tammy Burkholder
Aug 28, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

We're so glad we could help. Thanks for the opportunity, and we look forward to seeing you again.

August 01, 2017

Great service! Kunes gad a great selection of new ans used vehicles, I found the perfect car. The sales & management personal were great to work with, they were help More

by Jeepgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Prowant, Julie Rush
Aug 28, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Thanks, Jeep Girl!

July 22, 2017

Ford F-250 SD - A great truck and a great deal. I would like to thank Pete Smith for all of his help with the Ford F-250 that I recently purchased from Kunes Country in Mt. Carroll. Being from out o More

by RobF250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Smith
Jul 31, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Thank you for the positive feedback! Enjoy your new Ford F-250!

July 21, 2017

Great Everyone was just nice helpful and not pushing ! It was a pleasure dealing with everyone! They took their time with all my questions and looked for th More

by Blueyesel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Connor, Robert Drake
Jul 31, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

This is great to hear! We appreciate your business. :)

July 05, 2017

dishonest sales practice purchased a car (cash) from mt. Carroll location from Julie Rush. after communicating with her and mike over a 2 wk period, I grew trust in them and I More

by ktyxes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike ?, Allyson, Tony Wheatley, Robert Blake, Dennis cramer, Robert Drake, Julie Rush
Jul 10, 2017 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Katie, we don't want to discuss all of the details here, but we have firmly offered you to take this vehicle back and get you into another. We recondition nearly all of our vehicles and have a great reputation for that. When we sell vehicles AS-IS, there are repairs needed. When you first contacted us, your mechanic said they needed $500, which we gave you... this damage was noticed after that, and we have indeed offered to get you into another vehicle. Please understand, when vehicles are sold, licensed and titled, we can't take returns like a shirt... they need to be re-sold, re-titled, etc. I'm sorry we cannot seem to satisfy you with that, but the offer get you into another vehicle with a credit of your purchase price still stands.

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