Kunes Mad City Mitsubishi of Madison - Service Center

Buyer beware here they happy to sell your young Daughter her 1st car. Went for a ride in and told her the backend has a clunking sound. She took it in they said it was the wear on the back tires. I told her her 1st car. Went for a ride in and told her the backend has a clunking sound. She took it in they said it was the wear on the back tires. I told her take to a reputable tire shop. They looked at it and said it was the broken sway bar links make the noise. A. The do not back the cars they sell. B. The mechanic shop thought she was young she would know the difference. So I was folks buyer beware! Drive to another dealership and buy your car. More

OIL CHANGE DISASTER! BEWARE! I bought my car from Kunes, new, earlier this year, 2024. Part of the welcome package was a free oil change through the Kunes Mitsubis BEWARE! I bought my car from Kunes, new, earlier this year, 2024. Part of the welcome package was a free oil change through the Kunes Mitsubishi dealership. I had my first oil change and a month later the oil drain plug FELL OUT of my car on the highway on the way to work! Talk about a mess of a morning. It is BEYOND disappointing that the technicians do not know how to simply change oil properly. I can’t imagine what other parts of their service department are lacking. I was fortunate enough to have towing coverage through Mitsubishi. I was forced to miss work, had to waste my morning in the dealership while they checked the engine. They brought my car in, put a new drain plug in, refilled the oil and “ok”ed the engine. There were NO apologies and they did nothing to make the situation right. Had I been driving a few minutes more, or less diligent, my NEW car might have been completely inoperable due to a technicians incompetence. More

Service was great go see Tamarra Taylor ! Great customer service and hospitality. Beautiful smile ! Ask for Tamarra Taylor. Great customer service and hospitality. Beautiful smile ! Ask for Tamarra Taylor. More