Kunes Ford of Antioch

Efficient and friendly I was impressed with the quick responce when I emailed that I was interested in a vehical. I also was impressed with Jon finding a way to make it work I was impressed with the quick responce when I emailed that I was interested in a vehical. I also was impressed with Jon finding a way to make it work and assuring me of the quality of the vehical I was purchasing and then working with the price I have available as well as getting it delivered. This was a great experience. More

Positive Experience and no pressure It was an absolute pleasure to work with Horace Cartwright on finding and securing a new F250 super duty King Ranch truck. nothing was around the imm It was an absolute pleasure to work with Horace Cartwright on finding and securing a new F250 super duty King Ranch truck. nothing was around the immediate area and before I returned home Horace located several vehicles for my consideration. Absolutely no pressure salesmanship and service! When I picked up the vehicle the tire pressure light came on ( cols outside temps?) and service dept corrected immediately. More

Fantastic service We came to this dealership as if by fate - we were dissatisfied with the service we were receiving at another Ford dealership, and reached out as a Ha We came to this dealership as if by fate - we were dissatisfied with the service we were receiving at another Ford dealership, and reached out as a Hail Mary to Kunes Ford late one evening. We received our first response within an hour, whereas with the last dealer we waited three days for a solid response. My husband was able to meet with Max (Mark Ganong) the following morning to guarantee a deal. Max understood our situation with the other dealer and worked quickly and efficiently to provide us with a deal that was too good to refuse. He and Tom (Fohr) stayed late into the evening to put us in the car that very night. Our first time with a lease, they made the process quick and painless. We cannot say enough about our time with Kunes, and are grateful for all of their hard work and commitment to putting us in a car that will fit with the needs of our family. More

No Pressure Dealer Great experience with no pressure as there is in many Dealerships. Gave me a fair trade price and showed me their price on a new F250. Went shopping a Great experience with no pressure as there is in many Dealerships. Gave me a fair trade price and showed me their price on a new F250. Went shopping around and found them to be not the lowest but the nicest to deal with. When I returned to rethink their price they where more than happy to meet the price I had. One of the best experiences I have had in a while. Great Team working there. More

2nd Time buyer I recently bought a 2013 Ford Escape from Kunes after having previously bought a new 2008 Escape from them. I found the sales person (Jon Castleman) t I recently bought a 2013 Ford Escape from Kunes after having previously bought a new 2008 Escape from them. I found the sales person (Jon Castleman) to be very helpful and knowledgeable. He went out of his way to make the experience a good one and even followed up some extras, like extending the Sirrus Radaio subscription for 3 months. Very happy with everything! More

First time buyer Steve and his associates were very kind, helpful, and knowledgeable. My daughter was buying her first vehicle. They helped educate her and guide her Steve and his associates were very kind, helpful, and knowledgeable. My daughter was buying her first vehicle. They helped educate her and guide her through the process. we never felt rushed or pressured to seal a deal. We were all pleased! More

Bought a new 2015 F-250 Very easy to deal with. Found what I was looking for, had it transferred to his dealership, and even offered to deliver to my home. Great experience. Very easy to deal with. Found what I was looking for, had it transferred to his dealership, and even offered to deliver to my home. Great experience. More

Loyalty is more important than the bottom dollar. My name is Jason and this is the 8th (2 new and 6 used) vehicle purchased from this dealership. Unfortunately due to a financial hardship that I have My name is Jason and this is the 8th (2 new and 6 used) vehicle purchased from this dealership. Unfortunately due to a financial hardship that I have been challenged with recently I had to downsize payments. I had a 2013 f150 xlt supercrew, remote start, linex, 20" chrome rims, and two tone paint. This was my dream truck I purchased new in 2014 so I got a great deal. It was very painful for me to give it up and get a smaller vehicle. Jon Castleman made me feel as comfortable as I could be and did a very fair deal that made it easier to deal with the loss of my baby (truck). Over the course of a couple days he found the perfect Explorer Sport Trac with low miles and made it work. Jon had called me from his personal cell after hours to give me info and see how things were and what he could do to help, he even came in on his day off to handle this deal. I later found out that Jon goes to the church I used to attend years ago and I can say he is a man who walks the walk. Tom Fohr has been the finance guru that has helped with the last few purchases from Kunes. He is not pushy with the sales of all the extras (protection plans, and gap ins.) He is always very thorough explaining the details of our agreement. Buying a car can be a scary venture especially a used one. The world has lost its business, consumer loyalty relationship. Kunes does a great job reviving that, "Loyalty is more important than the bottom dollar." Many Thanks, Jason Lasko More

Great job What a difference a saleman makes! We went to the chevy dealer first. It was freezing out and he had us in the parking lot talking about what car w What a difference a saleman makes! We went to the chevy dealer first. It was freezing out and he had us in the parking lot talking about what car was the best for us. Never even got inside a car there. Bob at the Ford dealer was great. He had us come inside first and talk and deciphered our needs down to a couple of options. Let us test drive them both after he heated the cars us. He really wanted us to get the car that was best for us. The entire experience was excellent. I would highly recommend the dealership, they provide a warranty over and above Fords. And ask for Bob he the best. We ended up getting the Ford Flex and I couldnt be happier with it. Lots of room. More

Not your typical dealership Kunes Country Ford is by far the best dealership in Lake County! Kunes was my fourth and last dealership to visit over the course of a month and I cou Kunes Country Ford is by far the best dealership in Lake County! Kunes was my fourth and last dealership to visit over the course of a month and I couldn't be more impressed. After dealing with overly aggressive stalker salesman at other dealers, I was truly impressed with the Kunes family!!! I walked in with less than perfect credit, expecting very little, and was lucky enough to encounter Jon Castleman. Jon told me, as I have retold to many, "We aren't just trying to make the sale, we want to find the car that fits your needs as well as your budget. When you leave you are more than a customer, you're family." After my experience with both Jon and Tony (finance manager) I can honestly say Kunes is the only dealership that will treat you like family! More