Kunes Ford of Antioch

Great customer service! Started shopping via internet for a new truck. Steve Z. gave us internet quotes that were very competitive which brought us to the store with an appoi Started shopping via internet for a new truck. Steve Z. gave us internet quotes that were very competitive which brought us to the store with an appointment for a test drive. Once there we were greeted immediately and the car we wished to test drive was ready and waiting. A previous dealership had US waiting about 10 minutes before we could actually drive the truck... with an appointment. Steve Z. was extremely helpful in locating the vehicle we wanted and patient when it came to decision making. We ended up getting a different truck and there was absolutely no pressure to buy extras or drive away in something we could not afford. He didn't try to entice us with rebates or incentives we didn't qualify for and gave us a fair price for the truck we bought. Car buying is not fun, but this was as painless as it gets. More

Great service Jim was a great help to me. I had unusual circumstances and everyone was understanding and extremely helpful, and remained professional at all times. Jim was a great help to me. I had unusual circumstances and everyone was understanding and extremely helpful, and remained professional at all times. I would recommend checking out Kunes Ford for your next car. More

Great people to do business with! Wow what a great place to deal with. Everyone there was very nice & friendly. Aaron Olson emailed back and forth with me immediately after I sent an Wow what a great place to deal with. Everyone there was very nice & friendly. Aaron Olson emailed back and forth with me immediately after I sent an email in. Once at the dealership Andrew Keily gave us Connor to work with. He showed us the vehicle we came in to see and after not liking it he pulled another vehicle for us and that is the 1 we bought. Connor was a no pressure salesman and really tried to make a connection with us . Andrew came and talked to us thoroughly about the vehicle and gave us a great deal on it. This dealership has definitely earned our business! More

No pressure at all! We walked into the dealership for the first time a couple weeks ago. Jon Castleman greeted us at the door and was very friendly. We were just lookin We walked into the dealership for the first time a couple weeks ago. Jon Castleman greeted us at the door and was very friendly. We were just looking and really not looking to purchase. A few days later we decided to make the move and buy a car. Quite honestly, the only reason we went back was because our experience with Jon the first time was so good. He was very friendly and never once pressured us. Because of Jon, we will be coming back in a few months to purchase another vehicle. More

geat experience This was not the normal car dealer experience everyone wants to avoid. It was very low pressure, good information on the vehicle. Friendly service. T This was not the normal car dealer experience everyone wants to avoid. It was very low pressure, good information on the vehicle. Friendly service. This was definitely a "Good Feeling" car experience. More

Great Ford Store and Great salesmean My experience with Bob was excellent! He listened to what I asked for and he delivered. He could not have been more helpful. He worked very hard to My experience with Bob was excellent! He listened to what I asked for and he delivered. He could not have been more helpful. He worked very hard to make the deal work out. More

Sales team Nice sales team no hassles everything was quick and smooth. They explained everything on every step of the way. and they put us where we needed to be Nice sales team no hassles everything was quick and smooth. They explained everything on every step of the way. and they put us where we needed to be to stay in budget. More

Staff very motivated The staff worked extremely hard to make the deal work for me. Frank went above and beyond what I had asked for and I felt both parties got what they w The staff worked extremely hard to make the deal work for me. Frank went above and beyond what I had asked for and I felt both parties got what they wanted. More

I had a great experience ! I had a specific SUV in mind that I was looking for, and found it while searching online. Only problem was the dealership (Kunes of Antioch) was 150 I had a specific SUV in mind that I was looking for, and found it while searching online. Only problem was the dealership (Kunes of Antioch) was 150 miles from my home in Bloomington IL. I sent an email in and right away got a call from Jim Novack who said it would be easy to do business 3 hours away. We negotiated the cost of the car and other details with several emails, texts, some pictures (including my trade-in) and did the entire deal online and over the phone! It was painless! I put a lot of trust in them and the car without seeing it in person, but I felt confident with the whole process, especially after Jim said they are a faith based group. It wasn't a few hours later that Jim's dad Paul left for the trip to my house to drop off my new car and pick up my old one. Paul drove thru the rain and got her 3 1/2 hours later. All done in the same day. Jim and his Dad Paul are just the loveliest people. These are the kind of people you want to do business with. Jim has called to follow up and is available for any questions. I am super happy with my purchase, and the entire experience. More