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Kunes Ford of Antioch

Antioch, IL

2.9
749 Reviews

104 Rte 173

Antioch, IL

60002

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Showing 749 reviews

August 27, 2015

A very positive and easy to work with dealership! First the salesman (my salesman) Bob Heath. Extremely helpful and very knowledgable... this the 3rd vehicle I have bought from Bob at this dealership More

by Fordman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Heath, Jesse Jaramillo
August 26, 2015

Scam Artists They all lie. They scam you on price, let you buy vehicles with problems and then after you discover them they make you pay. They are degrading and More

by Tiffany Occleshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerome Witt, Andrew Kiely, Tony Walus, Jon Castleman
Oct 10, 2015 -

Kunes Ford of Antioch responded

We're very sorry that you feel that way, and that is certainly not the experience we expect to deliver to our dealerships. If there's any way we can make your experience better and give us another chance, please let us know.

August 26, 2015

Best dealer I ever bought from If you're in the market for a car, ask for Steve Zradicka. In all my experiences with purchasing cars, this man is honest, he listens, does not pressu More

by yahtzee Doreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brougham, Jesse Jaramillo, Steve Zradicka
August 23, 2015

Fair & Honest Car dealerships are sketchy, but I didn't pick up that vibe here. Although I felt like my trade-in value was low (it did need work to resell... proba More

by Teachlit123
Recommend Dealer
Yes
Employees Worked With
Mark "Max" Ganong
August 23, 2015

great took great care of us and made it easy to put us into a new edge which we love. john was a great help and will work with you More

by old guy72
Customer Service
Recommend Dealer
Yes
Employees Worked With
shop manager, Jon Castleman, Jesse Jaramillo
August 20, 2015

Brought used 2011 Ford Van, arrived with dinged windshield! Purchased 2011 Ford Van remotely by pictures on the Internet. The van did not have a dinged windshield when I purchased it. After being driven to Sout More

by Southern IL Internet Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Kiely
Aug 21, 2015 -

Kunes Ford of Antioch responded

The vehicle was delivered at no charge, after delivery Barb contacted us and expressed her disappointment in the cleanliness of the vehicle and the fact that it only had a quarter tank of gas. The Sales Representative offered to reimburse for a carwash, understanding that after the long trip the vehicle was no longer clean. Later, we were contacted about a chip in the windshield and agreed to have the chip repaired. The customer took the vehicle in for the chip repair and was not comfortable in having it repaired. Windshield chip repair is a common practice of insurance companies and dealers. I personally spoke with Barb at this time and stated that I would be happy to assist her with $200 dollars to satisfy all concerns. She requested that the windshield be replaced so I offered to split it with her 2/3 on our part and 1/3 on hers and to assist me with getting a quote. After speaking with Barb again, it is apparent that she was assuming that we were going to call and arrange for the repair. We don't have contacts 400 miles from our store. Barb gave me the name of a glass shop in Bellville and they will be installing on Monday.

August 11, 2015

Great experience We just finished purchasing an F-150 Ford truck. The dealership and sales person we dealt with was very professional and personable. The atmosphere wa More

by Kylie2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in financing was great to work with. , Mark "Max" Ganong
August 07, 2015

it was good bob heath is a good salesman he alot about ford and he explained and help me set up everything on my new ford f150 pickup More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brougham, Bob Heath
July 28, 2015

Buying a new Ford Truck Bob Heath My salesman went out of His way looking for the vehicle I wanted. He began looking for the vehicle to match my criteria and after several da More

by GEB324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Janowski III, Bob Heath
July 28, 2015

Amazing dealership Tracy, Tony and Scott all went above and beyond to make my dream car happen. I have never had a company work so hard for business and treat me with su More

by fran.freund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Pedersen , Tony Walus
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