Back

Kunes Auto Group of Macomb

Macomb, IL

3.5
126 Reviews

3200 E Jackson St

Macomb, IL

61455

Directions

By Type

126 Reviews of Kunes Auto Group of Macomb

September 08, 2022

Magan Cowart was so good to work with. Showed me something I hadn’t even considered and fell in love with it. She took time to get to know me, and what I would like. Thank you Magan! More

by Nancy1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magan Cowart
Sep 11, 2022 -

Kunes Auto Group of Macomb responded

Hello Nancy, thank you for your kind review; we are happy to pass along your comments to Megan and all the team here at Kunes Auto Group of Macomb! Thank you again for leaving us this response!

August 22, 2022

Emmett busted his butt to find us the perfect vehicle and we are very pleased with our truck!!!! Thank you sooo much we love it!!!!! More

by Jennifer Worthington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet
Aug 25, 2022 -

Kunes Auto Group of Macomb responded

Jennifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes Auto Group of Macomb. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

Unsafe car and no jack or tire change equipment! Sons car bald front tires LIED about saying they would help. Our truck no jack or tire change equipment! Sales people rude AF! Offering pizza to oth More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmet , Michael Dennis, Robb Davis
Jul 13, 2022 -

Kunes Auto Group of Macomb responded

Hi Chad, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not satisfied with your visit.

Jul 13, 2022 -

Chad responded

Typical “generic”/fake apology. Read other reviews probably get the same fake crap!

Jul 13, 2022 -

Chad responded

Not even a” how can we fix this??” Just shows you what kind of place this is! Buyer beware!

February 24, 2022

Our sales person was great but they sold us a un safe car.and refuse to fix it for free because it was as is.and sold us a 3,000 dollar car for 8,000.so unless they change something or make things right More

by Dlshirley23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Davis
May 03, 2022 -

Kunes Auto Group of Macomb responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (309) 837-5757. We look forward to hearing from you.

December 05, 2021

Good service, prompt service, and I didn’t wait very long. I would come back. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Percy
Dec 24, 2021 -

Kunes Auto Group of Macomb responded

Jim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes Country Auto Group of Macomb.

September 08, 2021

Unfortunately they don’t communicate with you. They don’t reply to questions and just ignore the problems. I emailed the owner, GM, sales manager and my sales person and not one of them replied. Is it that h More

by Unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Dennis, Troy Protsman, Wayne Woolverton, Skyler McKinley, Royce Lee
Sep 08, 2021 -

Unhappy customer responded

Please just do your job!!

September 05, 2021

I was guaranteed they had a specific vehicle in stock that qualified for zero percent financing. So I drove an hour and a half to find out they had no idea where the vehicle was. I don't know if they ev More

by Noneya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
Sep 15, 2021 -

Kunes Auto Group of Macomb responded

Hi Noneya, we regret to hear that your recent experience was anything less than exceptional. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Kunes Country Auto Group of Macomb

August 28, 2021

Best service in town ask for emitt hall when you go in best dealer ever More

by lilboedbe91197
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmett hall
Sep 06, 2021 -

Kunes Auto Group of Macomb responded

Lilboedbe91197, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

Corie Cole went the extra mile to give us the best price and answer all our questions. Thank you for great customer service and so did her manager. More

by cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corie Cole
Sep 06, 2021 -

Kunes Auto Group of Macomb responded

Cindy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2021

Spent 4 hours with Skyler & Kaiser Monday. Put them through the wringer with my wants and want nots.(lol). They ended up finding me the perfect SUV! Good group of people. Friendly and fun. Thanks gu More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detail dude. Didn't catch his name 5 stars, Michael Dennis, Kaiser Downs, Skyler McKinley
Aug 24, 2021 -

Kunes Auto Group of Macomb responded

Hi Linda! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.