Kunes Auto Group of Macomb
Macomb, IL
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126 Reviews of Kunes Auto Group of Macomb
Magan Cowart was so good to work with. Showed me something I hadn’t even considered and fell in love with it. She took time to get to know me, and what I would like. Thank you Magan! Showed me something I hadn’t even considered and fell in love with it. She took time to get to know me, and what I would like. Thank you Magan! More
Unsafe car and no jack or tire change equipment! Sons car bald front tires LIED about saying they would help. Our truck no jack or tire change equipment! Sales people rude AF! Offering pizza to oth Sons car bald front tires LIED about saying they would help. Our truck no jack or tire change equipment! Sales people rude AF! Offering pizza to other customers but we got offered water or coffee! Demanded more money down 2 weeks after taking possession of our vehicle. More
Our sales person was great but they sold us a un safe car.and refuse to fix it for free because it was as is.and sold us a 3,000 dollar car for 8,000.so unless they change something or make things right car.and refuse to fix it for free because it was as is.and sold us a 3,000 dollar car for 8,000.so unless they change something or make things right I will not be going back. More
Unfortunately they don’t communicate with you. They don’t reply to questions and just ignore the problems. I emailed the owner, GM, sales manager and my sales person and not one of them replied. Is it that h reply to questions and just ignore the problems. I emailed the owner, GM, sales manager and my sales person and not one of them replied. Is it that hard to just communicate. I have never written a bad review before, but I feel like I was forced to based on the nonexistent customer service. I would not recommend Kunes of Macomb to anyone! Literally the worst experience I have ever had at a dealership! More
I was guaranteed they had a specific vehicle in stock that qualified for zero percent financing. So I drove an hour and a half to find out they had no idea where the vehicle was. I don't know if they ev that qualified for zero percent financing. So I drove an hour and a half to find out they had no idea where the vehicle was. I don't know if they ever had it because they acted like they had never seen it. It turned out to be in Wisconsin with a bunch of miles, probably from being swapped between dealerships. They acted as if it was normal and they could get it for me, but I'd have to buy it sight unseen. Also couldn't work with me despite the inconvenience and the extra miles, oh yeah and doesn't qualify for zero percent financing. I will never do business with Kunes Country. More
Corie Cole went the extra mile to give us the best price and answer all our questions. Thank you for great customer service and so did her manager. and answer all our questions. Thank you for great customer service and so did her manager. More
Spent 4 hours with Skyler & Kaiser Monday. Put them through the wringer with my wants and want nots.(lol). They ended up finding me the perfect SUV! Good group of people. Friendly and fun. Thanks gu through the wringer with my wants and want nots.(lol). They ended up finding me the perfect SUV! Good group of people. Friendly and fun. Thanks guys!! Enjoying my new tome ride. More