Kunes Auto Group of Macomb
Macomb, IL
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126 Reviews of Kunes Auto Group of Macomb
Had and issue, got it fixed. We just bought a car from Kunes and noticed one of our tires wasn't holding air. My wife called them and within a day, we had the car in and fixed fre We just bought a car from Kunes and noticed one of our tires wasn't holding air. My wife called them and within a day, we had the car in and fixed free of charge. More
Sales staff No pressure on the sale, also the dealership had previously.repaired another truck that I owned, and still use daily with excellent repair and fair pr No pressure on the sale, also the dealership had previously.repaired another truck that I owned, and still use daily with excellent repair and fair pricing financing by Jason Falbo was extremely helpful!! More
Dedicated to sales We worked with Corie Cole. We came up late (our fault) and couldn’t get a deal worked out. Corie did not give up or consider us a lost cause. She wor We worked with Corie Cole. We came up late (our fault) and couldn’t get a deal worked out. Corie did not give up or consider us a lost cause. She worked hard to find us a car to help us out of a terrible vehicle we were upside down in. She found us a brand new vehicle -less than what we are paying now. She stayed in touch and didn’t back down on her word. She understands her customers and goes above and beyond. Even offered us lunch when we came up to finish our deal. Codie was also exceptiona with finishing up our paperwork and has us out in no time! More
Excellent work Every thing was fine and was very satisfied with the results and yes we will most likely be back in the future thank you very much Every thing was fine and was very satisfied with the results and yes we will most likely be back in the future thank you very much More
Purchase from hours away Mark Klewer and Zach helped find a truck for myself and get financing. They even delivered the truck right to my front door. All within a few days. Wi Mark Klewer and Zach helped find a truck for myself and get financing. They even delivered the truck right to my front door. All within a few days. Will definitely do business with these guys again!!! More
Great service! Everyone was so nice to work with and the process was so much easier than I anticipated. Best car buying experience I have had! I would definitely bu Everyone was so nice to work with and the process was so much easier than I anticipated. Best car buying experience I have had! I would definitely buy from them again! More
Routine oil change The experience itself was ok. Kunes allowed me to use a discount coupon from a competitor. However, there were a few things I wasn't happy with. When The experience itself was ok. Kunes allowed me to use a discount coupon from a competitor. However, there were a few things I wasn't happy with. When I called to make my appt, I mentioned that I would need a new cabin filter. I asked if they could do that at the same time and was assured it would be no problem. However, upon completing the service, I was informed that I "need to replace the cabin filter " and would have to make an appt to bring it back as they don't carry that particular filter. I wasn't happy about that since I was leaving the following day for a long trip and really didn't want to smell stale air the entire trip. Also, several miles down the road my "service engine oil soon" warning came on. They had apparently not reset whatever it is that needs reset when an oil change takes place. AND, I realized that they didn't even put a sticker in the window so I would know when it's time for my next oil change. Fortunately, since I was leaving on a long road trip, I had reset my trip meter. So, I do have an idea of when my next oil change is due. BUT, I'm not happy that I now have to plan to spend another afternoon or morning doing what should have been taken care of in the original visit. I live 35 miles from KUNES, so it means allowing 1 1/2 hrs for travel plus another hour in the shop. I realize it may seem like little things, but my time is invaluable to me. More
AMAZING SERVICE!!!!! I took my car in to have a few things fixed and have an oil change. Rainie Barnes was so helpful and when they found something else wrong with my car I took my car in to have a few things fixed and have an oil change. Rainie Barnes was so helpful and when they found something else wrong with my car she explained everything and told me the best way to get everything fixed and stay within my budget. I will definitely bring my car back any time I need something done!!! Everyone in the service department was WONDERFUL!!!! More
Service Scheduling service appointments are easy and they work around my schedule. I appreciate the pickup and return service for my vehicle while I am at wor Scheduling service appointments are easy and they work around my schedule. I appreciate the pickup and return service for my vehicle while I am at work. More
Kunes Country Troy Protsman does NOT fit the old cliche "never trust a used car salesman"! He was genuine, honest, and very trustworthy!! We sat at his desk, and Troy Protsman does NOT fit the old cliche "never trust a used car salesman"! He was genuine, honest, and very trustworthy!! We sat at his desk, and he crunched numbers, re-crunched numbers, and came up with great ideas, which ended up being my car! Definitely will ask for Troy next time I'm ready to trade. I would also like to add that Kunes service department/customer service is ALSO great! No hesitation going back to Kunes. Thanks y'all!!!!! More