Kunes Auto Group of Macomb

Kunes Country, nothing but exceptional service If it wasn't for Alex Dunham and Kaiser Downs I'd probably be walking around and taking the bus everywhere. I went to Kunes Country with absolutely no If it wasn't for Alex Dunham and Kaiser Downs I'd probably be walking around and taking the bus everywhere. I went to Kunes Country with absolutely no expectation of being able to get a vehicle as my credit was trashed due to identity theft. my credit score and Sammy Sosa's batting average when he played for the Orioles was about the same... I brought my 2002 Volkswagen Passat as my trade in. What was the condition?...well let's just leave it as the car ran. It took some time for me to get an approval, but these two gentlemen never gave up on me I'm assuming they're related somehow as they look insanely a like. Anyways, I was able to get more for my trade than I ever would have expected! They also gave me the car I wanted that day I didn't have a down payment at the time. They let me take and drive the car for a few weeks until I came up with the money. It truly was a pleasure working with these people. Since then, not only has my credit score has gone up more than 50ish points. My confidence has gone up as well! After my big purchase I was able to grow the kahunas to ask out my smoking hot girlfriend, I've also finally started growing facial hair, not to mention just moved out of my moms basement to an apartment with a Lake side view (also next to a walmart! :D). My life went from mediocre to just slightly above average. long story short, If you're looking to get a great new or used vehicle, then look no further. these guys actually care about their customers and take every detail in to consideration. From the loan life to the amount I was comfortable in spending monthly. heck they even threw in a warranty! keep on keeping on Kunes Country. More

Warranty work We bought our 2016 Fiat 500 Sport from Mike and Greg Kunes at Kunes County in Delavan, Wi. This was their first Fiat sale after acquiring the Fiat Dea We bought our 2016 Fiat 500 Sport from Mike and Greg Kunes at Kunes County in Delavan, Wi. This was their first Fiat sale after acquiring the Fiat Dealership in Macomb, IL. This was the most hassle free vehicle I have ever purchased. We gave the parameters of what we wanted and the Lazer Blue color on Wednesday afternoon and before we got Home they called and said our car would be in Friday afternoon. Between the sit down with Mike and the return to do the paperwork it didn’t even take 20 minutes and we were on our way. Great experience and trouble free shopping. Thank You Mike and Greg Kunes and everyone at Kunes Country. God bless you all More

Brake control Had brake control installed. Noticed the amount wasn't right. Went back in and Kune's made it right without a fight. Install was proper and works Had brake control installed. Noticed the amount wasn't right. Went back in and Kune's made it right without a fight. Install was proper and works and looks good. I didn't catch the gentle man's name that was there that helped me with the price adjustment but he was very courteous and helpful More

They worked very hard and got me approved. Corie did a great job, amazing follow up, could not have been a better experience. I have less than perfect credit, but they worked so hard and got Corie did a great job, amazing follow up, could not have been a better experience. I have less than perfect credit, but they worked so hard and got me approved. More

Service Very helpful and friendly. I would recommend their sales and service team. I have had only good experiences every time I have visited the dealership. Very helpful and friendly. I would recommend their sales and service team. I have had only good experiences every time I have visited the dealership. More

Car Service We had the car serviced and tires rotated. We dropped off and went to work and a hour later they called to inform us that the car was ready for us to We had the car serviced and tires rotated. We dropped off and went to work and a hour later they called to inform us that the car was ready for us to pick up. More

Not very personable This is not my first time at this dealer, yet they treat me like a stranger. I had an appointment yet they had no idea why I was there. They are very This is not my first time at this dealer, yet they treat me like a stranger. I had an appointment yet they had no idea why I was there. They are very unorganized and never seem to know the status of my vehicle's progress. I wish there was another dealer closer. More

Overall experience Everyone was so helpful and Dustin got us exactly what we wanted. Highly recommend them to anyone in the future. My husband and I are very pleased wit Everyone was so helpful and Dustin got us exactly what we wanted. Highly recommend them to anyone in the future. My husband and I are very pleased with our purchase and plan to come back in the future with any vehicle purchase needs as well More

Drive Train Issues Had not even had the car a month when it started knocking we found a bent push rod. Called and talked to a few people. Fixed the issue myself. Will ne Had not even had the car a month when it started knocking we found a bent push rod. Called and talked to a few people. Fixed the issue myself. Will never go back or recommend anyone More

Fast, efficient, Professional service All personnel were friendly and helpful.Appointments are easy to make and as I drive 50 miles to use the service department they are very accommodatin All personnel were friendly and helpful.Appointments are easy to make and as I drive 50 miles to use the service department they are very accommodating. . More