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Kunes Auto Group of Macomb

Macomb, IL

3.5
126 Reviews

3200 E Jackson St

Macomb, IL

61455

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126 Reviews of Kunes Auto Group of Macomb

April 02, 2018

They worked very hard and got me approved. Corie did a great job, amazing follow up, could not have been a better experience. I have less than perfect credit, but they worked so hard and got More

by 1rltlae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corie Cole
Apr 04, 2018 -

Kunes Auto Group of Macomb responded

We look forward to your next visit! Take care! We appreciate your positive review about your recent experience with us!

March 28, 2018

Service Very helpful and friendly. I would recommend their sales and service team. I have had only good experiences every time I have visited the dealership. More

by msay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Teel, Rainie Barnes
Apr 10, 2018 -

Kunes Auto Group of Macomb responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2018

Car Service We had the car serviced and tires rotated. We dropped off and went to work and a hour later they called to inform us that the car was ready for us to More

by t.branch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rainie Barnes
Apr 10, 2018 -

Kunes Auto Group of Macomb responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2018

Not very personable This is not my first time at this dealer, yet they treat me like a stranger. I had an appointment yet they had no idea why I was there. They are very More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name unknown.
Mar 28, 2018 -

Kunes Auto Group of Macomb responded

Hi Unhappy, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at 309-837-5757 at your earliest convenience and we will do our best to resolve this with you

March 15, 2018

Overall experience Everyone was so helpful and Dustin got us exactly what we wanted. Highly recommend them to anyone in the future. My husband and I are very pleased wit More

by valleychick92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Teel, Michael Dennis, Kaiser Downs
Mar 20, 2018 -

Kunes Auto Group of Macomb responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2018

Good and timely In and out in a timely manner and appointment was make quickly and was shown were the waiting area was and drinks and popcorn available More

by tiggermpdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not notice their name
Mar 20, 2018 -

Kunes Auto Group of Macomb responded

Tiggermpdf, we really appreciate your positive review! Tiggermpdf, thanks for taking the time to leave a review.

March 14, 2018

Drive Train Issues Had not even had the car a month when it started knocking we found a bent push rod. Called and talked to a few people. Fixed the issue myself. Will ne More

by wendtfamily14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Codie Murray, Dustin Teel
Mar 28, 2018 -

Kunes Auto Group of Macomb responded

Hi Wendtfamily14, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at 309-837-5757 at your earliest convenience and we will do our best to resolve this with you

March 14, 2018

Fast, efficient, Professional service All personnel were friendly and helpful.Appointments are easy to make and as I drive 50 miles to use the service department they are very accommodatin More

by Sherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rainie Barnes
Mar 20, 2018 -

Kunes Auto Group of Macomb responded

Sherman, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Auto Group of Macomb! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2018

They are very flexable with scheduling appointments. Three out of the last ten times I have had my oil changed, the Technician either didn't update my mileage sticker or incorrectly calculated the mileag More

by yngfarm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Protsman, Rainie Barnes
Mar 20, 2018 -

Kunes Auto Group of Macomb responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2018

Above And Beyond We are so pleased with our new Jeep Wrangler Unlimited! Dustin and Alex worked hard to find the exact Jeep to suit our needs. We asked to see 2, locat More

by edald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Teel, Michael Dennis, Kaiser Downs, Alex Dunham
Mar 12, 2018 -

Kunes Auto Group of Macomb responded

Edald, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!