Kunes Auto Group of Macomb
Macomb, IL
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127 Reviews of Kunes Auto Group of Macomb
Brake control Had brake control installed. Noticed the amount wasn't right. Went back in and Kune's made it right without a fight. Install was proper and works Had brake control installed. Noticed the amount wasn't right. Went back in and Kune's made it right without a fight. Install was proper and works and looks good. I didn't catch the gentle man's name that was there that helped me with the price adjustment but he was very courteous and helpful More
They worked very hard and got me approved. Corie did a great job, amazing follow up, could not have been a better experience. I have less than perfect credit, but they worked so hard and got Corie did a great job, amazing follow up, could not have been a better experience. I have less than perfect credit, but they worked so hard and got me approved. More
Service Very helpful and friendly. I would recommend their sales and service team. I have had only good experiences every time I have visited the dealership. Very helpful and friendly. I would recommend their sales and service team. I have had only good experiences every time I have visited the dealership. More
Car Service We had the car serviced and tires rotated. We dropped off and went to work and a hour later they called to inform us that the car was ready for us to We had the car serviced and tires rotated. We dropped off and went to work and a hour later they called to inform us that the car was ready for us to pick up. More
Not very personable This is not my first time at this dealer, yet they treat me like a stranger. I had an appointment yet they had no idea why I was there. They are very This is not my first time at this dealer, yet they treat me like a stranger. I had an appointment yet they had no idea why I was there. They are very unorganized and never seem to know the status of my vehicle's progress. I wish there was another dealer closer. More
Overall experience Everyone was so helpful and Dustin got us exactly what we wanted. Highly recommend them to anyone in the future. My husband and I are very pleased wit Everyone was so helpful and Dustin got us exactly what we wanted. Highly recommend them to anyone in the future. My husband and I are very pleased with our purchase and plan to come back in the future with any vehicle purchase needs as well More
Good and timely In and out in a timely manner and appointment was make quickly and was shown were the waiting area was and drinks and popcorn available In and out in a timely manner and appointment was make quickly and was shown were the waiting area was and drinks and popcorn available More
Drive Train Issues Had not even had the car a month when it started knocking we found a bent push rod. Called and talked to a few people. Fixed the issue myself. Will ne Had not even had the car a month when it started knocking we found a bent push rod. Called and talked to a few people. Fixed the issue myself. Will never go back or recommend anyone More
Fast, efficient, Professional service All personnel were friendly and helpful.Appointments are easy to make and as I drive 50 miles to use the service department they are very accommodatin All personnel were friendly and helpful.Appointments are easy to make and as I drive 50 miles to use the service department they are very accommodating. . More
They are very flexable with scheduling appointments. Three out of the last ten times I have had my oil changed, the Technician either didn't update my mileage sticker or incorrectly calculated the mileag Three out of the last ten times I have had my oil changed, the Technician either didn't update my mileage sticker or incorrectly calculated the mileage to my next oil change. More