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Kunes Auto Group of Macomb

Macomb, IL

3.3
127 Reviews

3200 E Jackson St

Macomb, IL

61455

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127 Reviews of Kunes Auto Group of Macomb

December 19, 2024

Where’s the zero star? ? I bought a car and had some repairs done to it. during the whole process we have caught them in several lies. My worst experience was when they had More

by daisymae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Wayne zero stars and Ryan from services zero stars
November 13, 2024

Great service Ask for Dani Great experience at this dealership in Macomb,Illinois. Would recommend this dealership More

by Cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniil"Dani" Pogozhev
Nov 18, 2024 -

Kunes Auto Group of Macomb responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 11, 2024

I bought a vehicle from Kunes and the salesman Dani was very helpful and friendly More

by dennissmit608
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dani, Troy Protsman
Nov 13, 2024 -

Kunes Auto Group of Macomb responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

Good sales team, work with bad credit & get you on the road , ask for Troy , very nice guy . More

by Cards896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Protsman, Corie Cole
Aug 31, 2024 -

Kunes Auto Group of Macomb responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kunes Auto Group of Macomb. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024

Service department is really friendly and got me in and out in good time,and had free water or coffee if needed and snack machines. More

by traciehowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
May 27, 2024 -

Kunes Auto Group of Macomb responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2024

Much better service than the last time. The scheduler I worked with this was great. Very friendly and helpful! More

by lissa.cullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Gould
Apr 05, 2024 -

Kunes Auto Group of Macomb responded

Hello Lissa, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2024

Untrustworthy, Fraudulent practices and will NEVER do business with or send anyone to do business with them. After reviewing other dealerships they own I found that they are ALL the same! More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Royce Lee, Cody Morris
Mar 11, 2024 -

Kunes Auto Group of Macomb responded

Hi Aaron, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (309) 837-5757 so we can understand your situation better in order to try and turn your experience around. Thank you, Kunes Auto Group of Macomb

Mar 16, 2024 -

Aaron responded

Just left the dealership! You have lied to me again. YOU WILL HEAR FROM MY ATTORNEY!!!!?

December 11, 2023

Truck price online at 49,800 down from 56,800. Actually had a call from a Kunes employee stating it was 49,800. When I called a salesman he said it was actually 52,800, wondered if I would split t More

by Jamie Boyer
Recommend Dealer
No
Employees Worked With
Emmett Hall and Royce Lee
Dec 13, 2023 -

Kunes Auto Group of Macomb responded

Jamie Boyer, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (309) 837-5757 so we can work towards a solution. Thank you and have a great day.

September 01, 2023

I inquired with another Kunes store Regarding a new Jeep Gladiator that ended up being sold a week prior so my deal fell through because we worked the deal and they later found out it was sold. I inqui More

by Derrick
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Codie
Oct 28, 2023 -

Kunes Auto Group of Macomb responded

Derrick, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (309) 837-5757 so we can understand your situation better in order to try and turn your experience around. Thank you, Kunes Auto Group of Macomb

Oct 28, 2023 -

Derrick responded

I’d say this response is 2 months late. I purchased elsewhere. The review is clear and needs no further fact finding. The Kunes Auto group is inconsistent and still sitting on the gladiators I inquired about 2 months ago. Good day.

July 06, 2023

Kenneth is amazing. He tried so hard to accommodate our wishes. He is the kindest ,most honest salesman. Thank you ken for spending time with my daughter and I. More

by felinesbypatty
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jul 13, 2023 -

Kunes Auto Group of Macomb responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kunes Auto Group of Macomb. If you have any further questions, please give us a call. We're always happy to help!

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