Kunes Auto Group of Macomb
Macomb, IL
Filter Reviews by Keyword
By Type
127 Reviews of Kunes Auto Group of Macomb
Where’s the zero star? ? I bought a car and had some repairs done to it. during the whole process we have caught them in several lies. My worst experience was when they had ? I bought a car and had some repairs done to it. during the whole process we have caught them in several lies. My worst experience was when they had my car for (three weeks) doing simple, quick repairs. When I picked it up my new front tires were swapped out for used, evenly worn, completely bald, with wires showing. they claimed they didn’t touch the tires and said it must have been from bad alignment, but EXPLAIN HOW they would be bald after not even 300 miles on the new tires I had just put on before taking it in!? REDICULOUS!! I have a free oil change with them but I’m afraid they’ll steal my engine. They have lost my business!!!!!! More
Untrustworthy, Fraudulent practices and will NEVER do business with or send anyone to do business with them. After reviewing other dealerships they own I found that they are ALL the same! business with or send anyone to do business with them. After reviewing other dealerships they own I found that they are ALL the same! More
Truck price online at 49,800 down from 56,800. Actually had a call from a Kunes employee stating it was 49,800. When I called a salesman he said it was actually 52,800, wondered if I would split t Actually had a call from a Kunes employee stating it was 49,800. When I called a salesman he said it was actually 52,800, wondered if I would split the difference, I said no. They said they would honor the 49,800 so I went to try to deal on it with Emmett Hall. General manager did all the negotiating, Emmett was only an observer, unfortunately. General Manager Royce presented me with a price of 62,000. I told him no way we were 10,000 off. I came up to 55k and they came down to 57k and I walked out. Wasted 3 hrs, my brother then told me an aquatance of his would never step foot in a Kunes dealership. Salesman was pissed and fuming about the whole deal. Apologized to me twice and when my brother came back to get me the salesman went out and apologized to him. Far from the Woodrum Chevrolet it used to be. Good faith based company, right?? More
I inquired with another Kunes store Regarding a new Jeep Gladiator that ended up being sold a week prior so my deal fell through because we worked the deal and they later found out it was sold. I inqui Jeep Gladiator that ended up being sold a week prior so my deal fell through because we worked the deal and they later found out it was sold. I inquired with this dealership and simply asked that they would match the trade offer from their sister store. I sent them all the facts and the sheet proving the offer from a reputable employee in their corporate location. I patiently waited 2 hours since it was the last day of the month for them to show me the numbers and total financed amount. They offered me $3500 UNDER what the initial store did only 9 days later. The next day (today) they message me saying $3,500 isn’t a big difference. Are you kidding me? That’s a significant difference. Additionally, they tried charging me Illinois fees on the title and registration that don’t apply to me since I reside out of state. Steer clear of this dealership due to the inconsistency of their trade values and incompetence. More
Kenneth is amazing. He tried so hard to accommodate our wishes. He is the kindest ,most honest salesman. Thank you ken for spending time with my daughter and I. He tried so hard to accommodate our wishes. He is the kindest ,most honest salesman. Thank you ken for spending time with my daughter and I. More