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Krenzen Auto Mall

Duluth, MN

4.8
350 Reviews

2500 Mall Drive

Duluth, MN

55811

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350 Reviews of Krenzen Auto Mall

February 06, 2026

Great service & helpful & courteous employees. Easy to schedule & up front about problems discovered that need to be fixed. Service provided in a timely manner. More

by ka.glass61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Garrick
Feb 09, 2026 -

Krenzen Auto Mall responded

Thank you so much for the kind words! We’re glad to hear scheduling was easy and that our team was helpful, courteous, and transparent about your vehicle’s needs. Being upfront and providing timely service is something we take seriously, so it’s great to know that stood out during your visit. We truly appreciate your trust in Krenzen and look forward to helping you again in the future!

February 04, 2026

We met David Henkel when we stopped by honestly, almost on a whim! We weren’t happy with the car we had and he helped us to find a Pathfinder. It handles much better on the winter roads! He is such a very More

by julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David P. Henkel
Feb 05, 2026 -

Krenzen Auto Mall responded

Thank you so much, Julie, for taking the time to share this wonderful review. We’re so glad you stopped in and met David, and that he was able to help you find the right Pathfinder for your needs, especially for our Northland winters. David truly cares about his customers, and it means a lot to hear that he made you feel like family. We’re also happy to hear you’ve had a great experience with our service department. We sincerely appreciate your trust, your kind words, and your recommendation. Please don’t hesitate to reach out if you ever need anything. Enjoy your new ride, and thank you for being part of the Krenzen family!

January 31, 2026

Nothing but a fantastic experience. David and Adam were instrumental in getting me in my Nissan Kicks. Very helpful, and David went above and beyond showing me the ins and outs of my More

by Lcarley4690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Adam
Feb 05, 2026 -

Krenzen Auto Mall responded

Thank you so much for the great review! We’re thrilled to hear you had such a fantastic experience with David and Adam and that they made the process smooth and enjoyable for you. David takes pride in making sure customers feel confident and comfortable with their new vehicles, and it’s great to hear he went above and beyond for you. We truly appreciate your trust in Krenzen and your kind words. Enjoy your new Nissan Kicks, and please let us know if there’s anything we can help with in the future!

December 29, 2025

Krenzen and all staff were exemplary! ! Due to my husbands rave reviews of Krenzen, I decided that I would only buy a car sold by Krenzen no matter what the make and model. I am completely More

by charlene.mcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne, Dave, Matt, Chelsea, the wonderful finance man (sorry can't remember his name). All staff with whom I came into contact without exception.
Jan 05, 2026 -

Krenzen Auto Mall responded

Thank you, Charlene. We’re grateful you put your trust in our team and chose to purchase your vehicle with Krenzen. Hearing that both you and your husband have had positive experiences means a lot to us. Our goal is to deliver knowledgeable service and genuine respect every time, and we’re glad that came through. We appreciate you and look forward to taking care of you for many miles ahead.

December 28, 2025

Krenzen was absolutely amazing in every way possible. Our salesman David H came in on his day off because I had put an interest in regarding a specific vehicle the day before. He was understanding when w More

by Tomieka.defoe2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David H and I cant remember the gentleman in finances name
Jan 05, 2026 -

Krenzen Auto Mall responded

Thank you, Tomieka. We’re glad to hear you had such a positive experience with David and our team. We appreciate you making the trip from the Iron Range and are happy everything was ready for you when you arrived. It’s great to know the process was smooth, finance was able to meet your goals, and that David has continued to support you after the sale. Thank you for choosing Krenzen and for your trust in us. We look forward to working with you again in the future.

December 15, 2025

We had a great experience at Krenzen and enjoyed working with David H. He made the process smooth and relaxed. He was also very helpful and willing to work with our schedules and car needs. We will definite More

by andrewdowningmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Henzel
Dec 15, 2025 -

Krenzen Auto Mall responded

Thank you so much for the great review. We’re glad to hear David made the process smooth and relaxed for you, and that he was able to work around your schedule and find the right fit. We appreciate you choosing Krenzen and look forward to helping you again in the future.

December 02, 2025

David was very helpful and knowledgeable with the sale of our new vehicle. The entire staff at Krenzen was friendly and helpful and we never felt pressured. The whole process went quickly and smoothly. We w More

by Rachael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Dec 04, 2025 -

Krenzen Auto Mall responded

Thank you, Rachael. We’re glad to hear David and the rest of the team made the experience smooth and pressure free. That’s exactly how we want every visit to feel. We appreciate you choosing Krenzen and would be honored to help you again when you’re ready for your next vehicle. Thanks again for the kind words.

November 07, 2025

David Henkel is absolutely the best salesperson! I called him about one thing early on, then entirely switched gears and he was so encouraging and helpful, and got me into the right vehicle for me. More

by jillnadine
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Henkel, Mike Dunphy
Nov 10, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience, Jill! We’re thrilled to hear David made the process easy and enjoyable while helping you find the perfect vehicle. We take pride in our no-pressure approach and fair trade values, and it means a lot that you noticed the difference. We truly appreciate your trust and look forward to welcoming you back to Krenzen Auto Mall in the future! — The Krenzen Team

October 30, 2025

Prompt courteous accurate affordable Love online scheduling and knowledgeable explanations of the services completed as well as the heads up recommendations for future care. More

by Islandlakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
Nov 04, 2025 -

Krenzen Auto Mall responded

Thank you for the great feedback! We’re so glad you enjoyed the convenience of our online scheduling and appreciated the clear communication from our service team. We’ll be here whenever your vehicle needs care again. — The Krenzen Team

October 29, 2025

Jake Boese was an incredible salesperson! I never felt pressured to buy, and at the same time, I felt supported with all my questions and concerns before, during, and after the purchase. I wo More

by BB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Boese, John Shykes
Nov 04, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience! We’re thrilled to hear Jake made your purchase smooth and pressure-free. He truly takes pride in helping customers feel confident every step of the way. We appreciate your recommendation and look forward to seeing you again! — The Krenzen Team

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