Krause Toyota
Fogelsville, PA
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82 Reviews of Krause Toyota
Iwas trested extremely great by Doc and Mary also the car Extremely clean when I picked it up, Great service at this dealer would recommend this dealership as top rated for service. Extremely clean when I picked it up, Great service at this dealer would recommend this dealership as top rated for service. More
This was my first experience shopping solo for a new car (without my husband.) I wanted to take my time car shopping, and had no idea what kind of car I wanted. Hence, I knew my husband would not have pat (without my husband.) I wanted to take my time car shopping, and had no idea what kind of car I wanted. Hence, I knew my husband would not have patience to shop with me. I picked Krause Toyota at random from a booklet I received at the 2013 Greater Lehigh Valley Car Show. Cliff Swoyer met me at the door, and I explained that I was "just looking" and had no idea what I wanted. I looked at two Toyota models that friends had purchased. Then I saw a Prius, and I was intrigued! Cliff was patient and did a wonderful job educating me about hybrid cars! I am now the proud owner of a beautiful red Prius. This was the BEST car buying experience I have ever had! I had myriad questions and Cliff answered them all. He also assured me he would be available for questions in the future and even called the day after the sale to see how I was doing. All of the Krause personnel that I met during the sale process were very courteous and helpful! More
I've worked with Krause Toyota Sales Dept and Service Dept for over 20 years. I have leased, purchased, or serviced five Toyotas over the years from them. Their Sales Dept is knowledgeable and helpful Dept for over 20 years. I have leased, purchased, or serviced five Toyotas over the years from them. Their Sales Dept is knowledgeable and helpful without pressuring their customers. The sales rep I worked with, Joe Castrovillari, was terrific. He made the selection, test drive, and ordering process easy. Krause provided a very fair and honest price for my purchase. Krause's Service Department has always been wonderful. They are meticulous about their work, friendly, and always schedule my vehicle service appointment in a timely manner. I've been to other Toyota dealers in my area. They are no where near the superb caliber of Krause Toyota. More
Fantastic experience with everyone at Krause Toyota. Fantastic experience with everyone at Krause Toyota. This was our third purchase from Krause Toyota in Fogelsville, Pensylvania. Nothing more to be Fantastic experience with everyone at Krause Toyota. This was our third purchase from Krause Toyota in Fogelsville, Pensylvania. Nothing more to be said but great! More
This is the second Toyota we have purchased from Joe. He is friendly, helpful, understands our needs, does not pressure us and gives us the best deal available to him, always well below the sticker price. is friendly, helpful, understands our needs, does not pressure us and gives us the best deal available to him, always well below the sticker price. None of the old-style pressure and hassle. The dealership can hardly be bettered. Their service is excellent, and competitive with smaller garages. On this purchase they called us up later the same day and said they had a new deal from the manufacturer and could give us another thousand dollars of the price we had just paid. How often does that happen? More
Joe Castrovillari was a very pleasant, knowledgeable, and friendly salesperson. This is the third Toyota we have purchased through him at Krause Toyota. We are very happy with our vehicles and are especial friendly salesperson. This is the third Toyota we have purchased through him at Krause Toyota. We are very happy with our vehicles and are especially happy to have a 2012 Prius. We heartily recommend Krause and Joe for anyone who wants a good car or truck. They are friendly had trustworthy. Joe and Emily Vincent More
Until we discovered Krause Toyota, buying a car was always a painful experience. At Krause, however, they make it as stress free as possible. From test-drive to price negotiation to final paperwork, e always a painful experience. At Krause, however, they make it as stress free as possible. From test-drive to price negotiation to final paperwork, everyone along the way is professional and extremely knowledgeable. You never feel pressured to rush into a decision and they make themselves readily available to answer any questions you have once you leave the showroom. Our salesman, Cliff, was exceptional. His knowledge regarding different models and available packages and upgrades was impressive. Once we decided on a vehicle, he located a car with our specific requests and had one at the dealership within a few days! Once the purchase was complete, he spent over a hour with us, reviewing the car's features, connecting our cell phones to the vehicle, and helping us set up entune and other electronic features - a service we would not have received elsewhere. We can't complete this review without stating how wonderful Tara is at explaining payment options and completing final paperwork. Her knowledge is extensive and she is a pleasure to work with. Over the years, we have purchased multiple cars from Krause and have always been very happy customers. More
I had an excellent low-pressure experience. Cliff was thorough in his explanations. He made sure I was comfortable with the car, and financing options. Great job! thorough in his explanations. He made sure I was comfortable with the car, and financing options. Great job! More
I went in just scouting vehicles that were smaller than my Chrysler minivan, with seats that folded flat (for my Lab's comfort), and with better gas mileage than the 24-27 mpg I was getting on my minivan. my Chrysler minivan, with seats that folded flat (for my Lab's comfort), and with better gas mileage than the 24-27 mpg I was getting on my minivan. Doc met me in the showroom and told me the Prius v would meet my requirements. We test drove one, he answered all my questions, and then he sat down with me and we went through the features I wanted/needed and those that I did not so that I didn't pay for more than I needed. He was very patient and thorough. Then I went home to think it through. I had looked at three other vehicles prior so I had comparisons. Doc emailed me a thank you for visiting the dealership, but never gave me a "pressure" to buy line. I appreciated his friendliness, honesty, and professionalism. More
Purchased 2 vehicles, one for business and one for personal. Good customer service with no high pressure tactics. Very good price on both vehicles with no haggling. Between me and my family this is personal. Good customer service with no high pressure tactics. Very good price on both vehicles with no haggling. Between me and my family this is our 5th Toyota from Krause. I highly recommend them. More