Koons Woodbridge Hyundai
Woodbridge, VA
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Buyers beware. I have been shopping for a new car for 3 weeks and asked for a quote for a 2022 fully loaded Santa Fe. I spoke with a yourng salesperson that I will leave nameless because I don't think thi weeks and asked for a quote for a 2022 fully loaded Santa Fe. I spoke with a yourng salesperson that I will leave nameless because I don't think this was his fault as he is just an internet sales representative that gets his quotes from and actual salesperson. When I received the quote, there was a market adjustment price...which is ridiculous but I understand it is a sellers market so whatever...but I also noticed they gave me an MSRP price that already includes a freight charge...but then they turned around and charged me a 2nd $1295 freight charge. Not cool Koons Woodbridge Hyundai! You folks have lost my business for sure and I hope you lose more based off of this review. It's no wonder your rating on dealerrater.com is in the low 3's. Stop assuming customers are ignorant and stupid and try to be honest for once in your life. And before you say this was a mistake...don't bother because your salesperson told me the first freight charge is factory to port and the 2nd freight charge is from port to dealership. Shame on you Koons Woodbridge Hyundai! More
Great Dealership. From the product specialist to the managers. Took care of me and even offered to get me snacks while we were going to the process. Every Sales person greeted me even though I was not w managers. Took care of me and even offered to get me snacks while we were going to the process. Every Sales person greeted me even though I was not working with them. More
Ayoub was the best! Honestly have never had a salesperson like him went about and beyond for me. Overall this was the best Hyundai dealership as a whole. like him went about and beyond for me. Overall this was the best Hyundai dealership as a whole. More
Came in was looking for a car for my wife was greeted by a gentleman named Mohammed took very good care of me and even brought me coffee when we came in just want to give to do the special shout-out and say a gentleman named Mohammed took very good care of me and even brought me coffee when we came in just want to give to do the special shout-out and say thank you More
Great dealership overall! Such amazing staff and wonderful environment! I want to personally commend my salesperson (Dedin), and the finance manager (Dequan) for making this transaction as smooth as wonderful environment! I want to personally commend my salesperson (Dedin), and the finance manager (Dequan) for making this transaction as smooth as can be! More
Awesome Customer Service. Staff was very friendly and professional. Very transparent also with everything they are doing. Way to go guys, you earned not only my business but everyone I know will now be g professional. Very transparent also with everything they are doing. Way to go guys, you earned not only my business but everyone I know will now be going to you guys. More