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Koons Woodbridge Hyundai

Woodbridge, VA

3.3
363 Reviews

1880 Opitz Blvd.

Woodbridge, VA

22191

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Showing 363 reviews

July 08, 2022

I went in and spoke with Jordan about an issue I was experiencing and he was very helpful and informative on the matter. This is a very professional shop and I look forward to visiting again in the futu More

by n_szczerba123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Ramirez
Jul 11, 2022 -

Koons Woodbridge Hyundai responded

Thanks for your praise! We're thrilled Jordan welcomed you with professional and knowledgeable assistance that's earned Koons Woodbridge Hyundai your confidence. Until next time!

July 04, 2022

I came in with my wife and purchase two vehicles and Mr. Hassan gave me a xxxx of a deal shout out to him and if you’re in the market for a vehicle you need to come see this guy More

by yahirzoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Hassan
Jul 07, 2022 -

Koons Woodbridge Hyundai responded

Thank you for the awesome 5-star review. All of us at Koons Woodbridge Hyundai appreciate your business and hope you and your wife love your new vehicles!

June 13, 2022

Andre Boykin is such an AMAZING, SINCERE and HELPFUL salesman! My sister and I drove past the dealership late one evening with ZERO expectations of seeing anyone...let's just say we test drove my dream More

by spikeandlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Boykin
Jun 13, 2022 -

Koons Woodbridge Hyundai responded

Wow! Thank you for the rave review. We are thrilled that our team went above and beyond for you and we will surely pass along your kind words to Andre. If you ever need anything else vehicle-related, please come back to Koons Woodbridge Hyundai. We look forward to seeing you! Take care.

June 08, 2022

I appreciate the help and efforts in guiding me to make the best choice. I’m sure I will keep up with you in all the recommended services. More

by Mohamed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, I do appreciate you in helping me searching for the best deal
Jun 08, 2022 -

Mohamed responded

Robert: He's the man of the day. We walked in and just figure out he’s the gentleman we’re going to do business with. I appreciate you man.

Jun 09, 2022 -

Koons Woodbridge Hyundai responded

Thank you for the great review, Mohamed! We are so glad to hear that you had a successful purchase experience working with Robert and the Koons Woodbridge Hyundai team. Drive safely, and we hope to see you back again down the road!

June 07, 2022

I recently bought a used Ford Explorer here, for what I would consider to be a fair deal. However, the negotiation process was quite simply... insulting! I've bought a lot of vehicles in my life and this i More

by John R Howard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 08, 2022 -

Koons Woodbridge Hyundai responded

Hi John. I am sorry to hear that you were frustrated by the negotiation process for your trade-in. We do not run our business to take advantage of customers, and it is concerning to have left this impression. We aim for excellent customer service, and I apologize that we let you down. I will use this as a training opportunity, so if there is anything else we can do for you, please let us know. Best, Andrew Payne - Used Car Manager - 703-490-8170 ext.3014

May 21, 2022

I can’t give you an honest review in 15 words. Give me a call. More

by Homer’s workshop72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy, the person who wrote my work.
May 21, 2022 -

Homer’s workshop72 responded

They did not fix what I took in in for. Charged me for repairs car broke down left me stranded. Had to have it towed back to them. Finally fixed the right part but would not admit their mistake. Had to pay again to get my car back. Koon’s Hyundai dealership in Woodbridge va Has 0 ratings with me fo Not listening to customer Making wrong repairs and refusing to make it right. I should have been refunded the first charge but all they did was make excuses. I do not recommend them to anyone.

May 14, 2022

Great selection of vehicles and the staff is super friendly at Koons Hyundai. Thanks to Andy, he helped us get the items from our trade in we forgot. More

by Michelle D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy B
May 16, 2022 -

Koons Woodbridge Hyundai responded

Michelle, thank you for the great review! We are so glad to hear that you had a successful and accommodating experience working with Andy and the Koons Woodbridge Hyundai team. Drive safely, and we hope to see you back!

April 30, 2022

Koons hyundai does it right, I was greeted by Andy and he was able to get me into my new Hyundai. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy B
May 02, 2022 -

Koons Woodbridge Hyundai responded

Taylor, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Andy. Drive safely, and we hope to see you back again at Koons Woodbridge Hyundai!

April 29, 2022

Glad to see these guys are getting a new building. Great job helping me get my new truck. Thanks Andy. More

by Rick H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy B
Apr 29, 2022 -

Koons Woodbridge Hyundai responded

Rick, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Andy and the Koons Woodbridge Hyundai team. Drive safely, and we hope to see you back!

April 29, 2022

Had an issue with my tags. Called up to Woodbridge Hyundai and Andy was able to help solve the issue. More

by Becca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy B
Apr 29, 2022 -

Koons Woodbridge Hyundai responded

Becca, thank you for the great review! We are so glad to hear that you had such a successful experience working with Andy and the Koons Woodbridge Hyundai team. Drive safely, and we hope to see you back!

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