Koons Woodbridge Hyundai

Great service, very friendly service reps, and service manager. If you want people to fill out these forms quit dictating how many words they should use. manager. If you want people to fill out these forms quit dictating how many words they should use. More

This dealership provides excellent customer service, great deals, friendly staff, and a smooth car buying experience. great deals, friendly staff, and a smooth car buying experience. More

John did an excellent job, he was patient with me as I was hesitating on my decision was hesitating on my decision More

Moh was the kindest and most considerate salesman I have ever worked with when purchasing a vehicle. He was patient and never pushy. I appreciate him and his sales manager as well as the financing departmen ever worked with when purchasing a vehicle. He was patient and never pushy. I appreciate him and his sales manager as well as the financing department that assisted me. More

Everyone were very pleasant, waiting area was comfortable, and the entire visit went very smoothly comfortable, and the entire visit went very smoothly More

Koons Hyundai Woodbridge uses some shady practices. Car was advertised as Certified Pre-owned for a certain price, but when you get down to the numbers, they add $1,000 to the price they quoted to c Car was advertised as Certified Pre-owned for a certain price, but when you get down to the numbers, they add $1,000 to the price they quoted to cover the Certification through Hyundai. We asked what happens if the car doesn't pass Maryland Inspection, we were told it passed Virginia's, it should pass Maryland's. When it didn't pass Maryland's inspection due to tire tread, this was their used car sales manager's response: "As a Virginia dealer we do not guarantee any out of state inspection as every state has different guidelines for completion. You can be assured that your vehicle had gone through the proper level of preparation under the state of VA but no additional repairs will be completed." While they are very nice while you are buying the car, after it is an as-is sale and they are unwilling to do anything after the sale. They sold the car with tires that wouldn't pass Maryland Inspection and shouldn't have passed Virginia Inspection either. They also screwed their license plate holder and temporary tag directly to the front bumper partially covering the Front Collision Assistance sensor, I had to purchase a front license plate holder from Hyundai and install it myself, they no longer return emails or phone calls. More

The process went smoothly. The sales team was wonderful and explained the whole process of what was going on. I will definitely go back for my next purchase. The sales team was wonderful and explained the whole process of what was going on. I will definitely go back for my next purchase. More

I recently brought in my new Palisade (only 120 miles) due to a check engine light and low engine oil warning. Robert in the service department was professional, courteous, and very helpful throughout the due to a check engine light and low engine oil warning. Robert in the service department was professional, courteous, and very helpful throughout the visit. The technician verified that the oil level was correct and ran multiple diagnostic tests but found no underlying issues. He reset the check engine sensor, and Robert explained that if the warning reappears, I should call to schedule another appointment—at which point Woodbridge Hyundai will provide a loaner vehicle while they investigate further. Overall, I was very pleased with the prompt, professional support and the reassurance provided—especially given that this is a brand-new hybrid Palisade. More

Daniel was amazing to work with and they made the whole process of buying a car easy. process of buying a car easy. More

They were courteous, professional, and kept me up to date on the status of the vehicle's repair. They installed a recall/update and fixed my check engine light at no charge. on the status of the vehicle's repair. They installed a recall/update and fixed my check engine light at no charge. More