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Koons Woodbridge Hyundai

Woodbridge, VA

3.4
365 Reviews

1880 Opitz Blvd.

Woodbridge, VA

22191

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Showing 365 reviews

January 19, 2025

We had 2 different salesmen. The first one, Calvin , helped us over the phone, but he wasn't working the day we went there. Dedin Abbas was the person who worked with us. He was More

by janasteph
Recommend Dealer
Yes
Employees Worked With
Dedin Abbas, Herbie Rivera
Jan 20, 2025 -

Koons Woodbridge Hyundai responded

Thank you for sharing your experience with Dedin and Calvin at Koons Woodbridge Hyundai! We're delighted to hear they provided such helpful service and went the extra mile by delivering your new Tucson SEL. Enjoy every drive in Maryland!

January 12, 2025

Rob Castro in Service was extremely helpful during the whole process. Helping with the loaner car process, keeping me informed on the engine replacement process and status, gave me reassurance things wer More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Castro
January 06, 2025

Was very happy with the service Paul the tech explain everything to me will return for service More

by escarr14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Watson
Jan 07, 2025 -

Koons Woodbridge Hyundai responded

We are glad to hear that Paul has provided excellent service. Thank you for choosing Koons Woodbridge Hyundai!

December 28, 2024

Michael Watson was a breeze to work with. He was straightforward and helpful. I highly recommend him. More

by ED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Watson, Herbie Rivera
Dec 30, 2024 -

Koons Woodbridge Hyundai responded

We're delighted to hear that Michael made your experience at Koons Woodbridge Hyundai so smooth and straightforward. Thank you for the recommendation!

December 27, 2024

Receptionist courteous. Recommendations and repair work spot on. All much improved from last year’s visit. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Arriaza
Dec 27, 2024 -

Koons Woodbridge Hyundai responded

Mike, we're delighted to hear about your positive experience at Koons Woodbridge Hyundai! It's great to know that our team exceeded your expectations this time around. Thanks for sharing!

December 20, 2024

My consultant, Dedin Abbas was knowledgeable and patient with the process. This was my first car I purchased and he walked me through the whole process. Manager, Rayshawn was helpful as well. I would defini More

by Reenu George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dedin Abbas (consultant), Rayshawn (manager), Alex (finance)
Dec 20, 2024 -

Koons Woodbridge Hyundai responded

Reenu, we're delighted to hear that Dedin and Rayshawn made your first car purchase a smooth experience at Koons Woodbridge Hyundai. Thank you for recommending us! Enjoy your new ride!

December 18, 2024

This dealer is ripping people off . All simple and affordable repairs are transformed to expensive ones . They are not transparent. A simple change of breaks and rotors for suv exceeds More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert, Tina Smith, CBC ADS, Herbie Rivera
Dec 19, 2024 -

Koons Woodbridge Hyundai responded

Joe, it's concerning to hear about your experience with repair costs. We strive for transparency and fair pricing in all our services, so this feedback is important to us. Please reach out directly if you'd like to discuss this further or have any questions. Thank you, Herbie Rivera - General Manager - hrivera@koons.com

December 17, 2024

I got the greatest services from Mr Zachary martin. he has perfect knowledge for customer services. I WAS VERY HAPPY. More

by insoo.ahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 17, 2024 -

Koons Woodbridge Hyundai responded

We're delighted to hear that Zachary provided you with exceptional service at Koons Woodbridge Hyundai! Thank you for sharing your positive experience, and we're glad we could make you happy.

December 09, 2024

I have no problem with the dealership, but no real experience with it outside of the car buying process. I worked with Mohamad, who was very good, professional, and worked hard to answer all my questi More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad E.
Dec 10, 2024 -

Koons Woodbridge Hyundai responded

Steve, we're glad to hear that Mohamad provided you with a professional and helpful car buying experience at Koons Woodbridge Hyundai. If you ever have more questions or need assistance in the future, feel free to reach out!

December 04, 2024

Great job, fast service and friendly staff. Bob Castro as always was a first rate professional. He is one of the best reasons to go there. More

by Jdf_esq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Castro, Tina Smith, CBC ADS, Herbie Rivera
Dec 04, 2024 -

Koons Woodbridge Hyundai responded

We're delighted to hear that Bob and the team at Koons Woodbridge Hyundai provided you with fast service and a friendly experience. Thank you for highlighting what makes our dealership special!

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