Koons White Marsh Chevrolet

Outstanding Service We researched the car we were looking for online, at that point we decided to drive to the Whitemarsh Koons Chevrolet. When my family arrived we were We researched the car we were looking for online, at that point we decided to drive to the Whitemarsh Koons Chevrolet. When my family arrived we were greeted by employees who opened the doors for us. Our children waited in the up to date receptions area. We received exceptional service from our Sales Associate Micaiah Wallace. We purchased the spacious and sleek Traverse. David Stahl walked us through the technological features after Sheri finished our thorough financial application and provided our thumb drive for record keeping. More

Dawson is great! My mother just bought a new equinox from Dawson and he was great, very kind. Mom went back a few days later when she couldn't figure out the bluetooth My mother just bought a new equinox from Dawson and he was great, very kind. Mom went back a few days later when she couldn't figure out the bluetooth, he hooked it up for her with a smile, oh and his accent is adorable. I'd recommend buying a car there any day .... More

Great people, very professional and friendly. I had a great experience with my recent purchase. Friendly sales associate and the finance manager made my deal happen as I needed it to. I had a great experience with my recent purchase. Friendly sales associate and the finance manager made my deal happen as I needed it to. More

Best car buying experience ever! New 2019 Blazer RS Over the years I have bought a new vehicle on average every 4-5years and I have to say by far this my best and fastest experience I have ever had. I Over the years I have bought a new vehicle on average every 4-5years and I have to say by far this my best and fastest experience I have ever had. I was dreading going to my local Chevy dealer due to the marathon back and forth games I had to be put through to get my last truck at the price I felt was fair even with no trade complicating the matter. When I saw the new Blazer was coming out I did my research and knew my numbers going in; invoice, employee price, all available incentives and had Carmax appraisals for my trade in my back pocket before I went to the dealership. By chance I mention my vehicle intentions in casual conversation and I was told you gotta go see Buddy, he will fight to get you the right deal. Well first impression I have to admire his relatability no pressure at all personality who let me take it for a test drive on a busy Saturday even though upfront I said I was not ready to buy. Well sure enough a month later I was ready and he squeezed me in and we did the deal between his other appointments. From initial VIN lookup to appraisal and sales manager offer, we had a deal done in less than an hour. Buddy and his team at Koons beat that Carmax appraisal by thousands and offered me a very satisfying deal on the first go around on a brand new vehicle model just delivered in January. They had it detailed and after the paperwork had me out the door 90 minutes later. I know when I hear someone say they are looking for a new Chevy, it’s gonna be you gotta go see Buddy he will take care of you. More

Dawson 100% Dawson is a patient and understanding car salesman. He is a salesman that doesn't pressure the customer in anway. Management could learn a thing or tw Dawson is a patient and understanding car salesman. He is a salesman that doesn't pressure the customer in anway. Management could learn a thing or two from this man, that's how good of a salesman he is. Definitely a chill down to earth kind of dude. He knows how to read and accommodate the customer. I'd say he is very good at his trade and made the car buying experience more pleasant. He deserves a bonus. Especially because he is a 5 star employee. More

GREAT!!! Thanks for all you're help. So glad everything worked out smoothly. Also thank you for offering us the service room to change the car seat over to the Thanks for all you're help. So glad everything worked out smoothly. Also thank you for offering us the service room to change the car seat over to the new car due to rain (: More

Had a great experience I bought a used vehicle and my sales person John Spahn took care of me. He was fair when talking with him and didn't hide anything which is great. Plu I bought a used vehicle and my sales person John Spahn took care of me. He was fair when talking with him and didn't hide anything which is great. Plus being a fellow Devil Dog also was a good thing. More

Great! We spent some time chasing a start stop issue with our 2018 Cruze. Brian Hastmann took his time to explain everything (twice actually, once to me and We spent some time chasing a start stop issue with our 2018 Cruze. Brian Hastmann took his time to explain everything (twice actually, once to me and once to my mother). He looked into possible bulletins and was even able to squeeze us in on a busy Saturday to get the car looked at. Brian left no stone unturned when it came to finding out the issue with our car. I will always go to Koons Chevrolet because of Brian! More

Wonderful experience We had the pleasure of purchasing our new Chevy Trax last night at Koons White Marsh. Micaiah was amazing to work with from the moment we scheduled ou We had the pleasure of purchasing our new Chevy Trax last night at Koons White Marsh. Micaiah was amazing to work with from the moment we scheduled our test drive with him. He went above and beyond to make sure we were satisfied with our choice. The dealership is in spectacular condition and very welcoming. Kelly and Rodney were amazing as well. Thank you for the great experience. More

New Chevy 2500 HD truck The team at Koons was first rate! I know I got the best price on my truck and was in and out in less then two hours! I would recommend the Koons deale The team at Koons was first rate! I know I got the best price on my truck and was in and out in less then two hours! I would recommend the Koons dealership to anyone looking for a new vehicle. More