Koons White Marsh Chevrolet

Buddy Price at Koons Chevrolet White Marsh is my go to guy for a chevy. This is my second vehicle with him, and both times he went above and beyond to get me the truck I wanted at the best price. Everythi guy for a chevy. This is my second vehicle with him, and both times he went above and beyond to get me the truck I wanted at the best price. Everything I asked for and needed was taken care of above and beyond any reasonable expectation. More

If I could give buddy 25 stars I would. I spoke to him over the phone and he was completely transparent with me about numbers and options. This lead to me driving 3 hours from New York just to get a car. over the phone and he was completely transparent with me about numbers and options. This lead to me driving 3 hours from New York just to get a car. Buddy helped me get out of a negative equity finance and into a beautiful brand new 2021 trailblazer that had more features than my current car I traded in! Definitely recommend Buddy and this dealership. More

My wife wanted a new 2021 Tahoe High Country in Iridescent Pearl White with Brown Mocha interior. We have been trying to locate one since they were released and had no luck. All of the dealerships Iridescent Pearl White with Brown Mocha interior. We have been trying to locate one since they were released and had no luck. All of the dealerships had either already sold their incoming inventory or had extensive markups. I decided to expand my search outside of our home area of hampton VA months ago and still had no luck. During this time I had communication with Kyle at Koons. We gave him our wish list and he went to work. Within the first few days Kyle located a vehicle at another dealership that had everything we wanted. He set up the transfer but at the last minute the other dealership sold it. Kyle continued his search and located a black High Country Tahoe with the right interior color and all of the features we wanted. We decided to proceed with that vehicle and again bad luck struck. The other dealer converted that vehicle into their demo vehicle. Despite the second let down Kyle promised he would do his best to get us what we wanted. Less than a day later Kyle located a the exact High Country Tahoe we wanted but it was in Pennsylvania. To ensure we got this one Kyle personally went to get the vehicle and drive it back that same day because the delivery driver wouldn’t be available until two days later due to bad weather. I would like to thank our salesman Kyle at Koons. He went above and beyond to assist us and was ABSOLUTELY AMAZING. If you’re in the market for a new Chevrolet and want a salesperson who keeps constant communication and values your business I highly recommend Kyle (The Mariano Rivera of Koons). Thanks again. More

These guys at Koons are really fair and honest guys to deal with...they gave me a good deal on my trade and didn't try to pressure me into buying and I was in and out in two hours time. I would definitely deal with...they gave me a good deal on my trade and didn't try to pressure me into buying and I was in and out in two hours time. I would definitely buy from them again. More

Amazing customer service. The communication was outstanding from start to finish I honestly don’t think I’ll have a reason to shop anywhere else in the future. Highly recommend outstanding from start to finish I honestly don’t think I’ll have a reason to shop anywhere else in the future. Highly recommend More

had pretty much lost faith in dealerships. Your service advisor Ms. Lacie is restoring my faith and I hope that all your family members are similar. advisor Ms. Lacie is restoring my faith and I hope that all your family members are similar. More

Very good dealership, friendly workers, reasonable prices and are willing to work with you, my experience was with Ms.Ariel she was very patient and attentive. She went out of here way to insure I had a easy and are willing to work with you, my experience was with Ms.Ariel she was very patient and attentive. She went out of here way to insure I had a easy time purchasing a car. At the end of my experience I was so excited I was moved to tears. I would highly recommend More

Looks like a new staff of service advisors. Not great attitudes. I miss the staff from 6 months ago. They were personable and helpful I will be seeking out a different Chevy dealer for service on my attitudes. I miss the staff from 6 months ago. They were personable and helpful I will be seeking out a different Chevy dealer for service on my camaro Update. Once the service advisor came out to let me know what my car needed she explained each item thoroughly and also offered a finance plan. After the car was ready she again offered services if needed in future and let me know everything else was good with car. I chalk the issue I had initially up to morning rush. There were a lot of customers all at same time. I still think the price was high I will return in future hopefully with a coupon! More

Buddy did a great job making the purchase process easy. He was very responsive and answered all of my questions clearly and honestly online before I came in to finalize the purchase. He was very responsive and answered all of my questions clearly and honestly online before I came in to finalize the purchase. More

Awful nightmare experience that cost our family thousands in just 45 days! Did not pay off our trade in timely. Sales person was clueless and told me to do it myself. Needed 10,000 in repairs on a 45,000 veh in just 45 days! Did not pay off our trade in timely. Sales person was clueless and told me to do it myself. Needed 10,000 in repairs on a 45,000 vehicle after they had the vehicle for 3 weeks! Managers did not care and basically told us we were on our own! Have written to bbb. Do not make the mistake we did purchasing frik this dealer!!! More