Koons White Marsh Chevrolet

The people here were excellent !! They always made sure I knew what was going on and explained everything thoroughly. Would definitely return to this dealership !! knew what was going on and explained everything thoroughly. Would definitely return to this dealership !! More

I purchased a 2012 Chevy Cruze (red) and my son purchased Chevy 2012 Cruze (white). Randy was friendly not pushy, he LISTENED to what I wanted, he was knowledgeable about the product, from paint colors ha Chevy 2012 Cruze (white). Randy was friendly not pushy, he LISTENED to what I wanted, he was knowledgeable about the product, from paint colors have different cost, to the technology that was installed in the vehicle. Christine (financial associate) did not pressure me to add extra warranties and was extremely empathetic, courteous, and polite. The Grand Finale is: in less than 3 hours my son and I drove two new Cruze’s home with a full tanks of gas, cars washed and our first oil change is on the house. More

Joe was very helpful and informative. Very knowledgable. We asked for very specific details in our new car, and he found us a car with everything we wanted. I would recommend the dealership and Joe Zumbo to We asked for very specific details in our new car, and he found us a car with everything we wanted. I would recommend the dealership and Joe Zumbo to anyone who needs a car. More

Dan Cahill was a pleasure to work with. I called in advance to let him know what type of car I was looking for and he found a perfect match and brought it to the dealership within 48 hours of my reques advance to let him know what type of car I was looking for and he found a perfect match and brought it to the dealership within 48 hours of my request. When I got to the dealership he was on top of all the paperwork and made my experience very easy. I would recommend Dan as a salesman when shopping at Koons Chevrolet. The management and finance was extremely helpful and informative during my purchase. I would definitely recomment Koons Chevrolet, White Marsh to all of my family and friends. Thanks to all that helped make my experience delightful!! More

Great place. Very helpful with any questions I had while purchasing the vehicle. Lamont Anderson was very helpful and would definitely do business again. A++ purchasing the vehicle. Lamont Anderson was very helpful and would definitely do business again. A++ More

It was a very pleasant experience when my wife and I walked into Koons Chevrolet in white Marsh maryland. Mr. Harris made himself available to assist us. we were both happy he did. we purchase what we walked into Koons Chevrolet in white Marsh maryland. Mr. Harris made himself available to assist us. we were both happy he did. we purchase what we were looking for, with an easy transaction. Thanks, Gary...James&Greta More

Jarryd was very helpful and understanding with my situation. He made the whole transaction as seamless as possible. Even when it came to finalizing the deal it did it with the same enthusiasm as whe situation. He made the whole transaction as seamless as possible. Even when it came to finalizing the deal it did it with the same enthusiasm as when I first walk into the showroom. Being in the customer service/sales industry Jarryd exemplifies what I teach everday/ More

The customer service at Koon’s Chevy @ White Marsh was exceptional, professional, beyond my expectation. I just came in to view a few trucks but because of the outstanding customer service by Kelly Paris exceptional, professional, beyond my expectation. I just came in to view a few trucks but because of the outstanding customer service by Kelly Paris I purchase a truck. Kelly was very versed in the business and left me with none of my questions unanswered. I had a hard decision on which truck to purchase, I was advised with all of the fact to assist me with my decision. My experience with the finance officer Sheri Rohal was wonderful. Everything went very well and I was very satisfied with my experience and will recommend Koon’s in the future to family and friends. Thanks' A.Fitch Belcamp Md. More

I am giving my experience a 5+ the customer service was exceptional, professional, beyond my expectation. I just came in to view a few cars I looked up on the internet and to my suprise in a matter of hou exceptional, professional, beyond my expectation. I just came in to view a few cars I looked up on the internet and to my suprise in a matter of hour ONLY because of the outstanding customer service I purchase an automobile. The staff I worked with was very versed in the business and left me with none of my questions unanswered. I struggled with my decison on which vehicle to purchase, I was advised with all of the fact to assist me with my decision. I am in sales and I believe customer service is very important and the first impression is always the impression which will last. I will refer my clients, friends and family to this dealership. Armondo Graham, Sam, Thank you one of the best experiences in purchasing my autombile. Very pleased customer, Iris More

My name is John and I am from Africa. I have never bought a car before and so, this was my first experience with KOONS at White Marsh, MD. I can certainly assure you that it was a great experience at both pr a car before and so, this was my first experience with KOONS at White Marsh, MD. I can certainly assure you that it was a great experience at both professional and personal levels! The Customer Service was great. Be sure to be contacted in less than an hour as soon as you inform them that you need a car. My wife and I felt respected and cared for beyond our expectations. Trust me on this:I spent there over 5-6 hours, enough time to justify my observation. Did I say 5 6? Oh yeah, My credit score had a few issues. I had a short credit history and a low credit limit. There seemed to be little hope on our side but Joe Zumbo one of KOONS sales representative and a very enthusiastic gentleman told us not to worry. He promised us that he was going to do everything possible to get us the car we wanted with good terms. Him and his colleagues worked so hard and they kept me informed at every level of the process. KOONS at White Marsh, MD is trust worthy. I have heard stories about people being tricked into yoyo financing and stuff or ending up with a sub standard car. I bought a Saturn Vue 2007, everything is just as they said it was. They take care of everything to assure satisfaction. 100% Inspection, Registration,car title, financing, car wash and servicing all in one place. I thought this was awesome. Just drove off with my new car and they took (or had taken) care of everything. I was told and advised on what to sign on the contract. When I went home I reviewed the contract and it was perfect! So yes I trust KOONS and I intend to do further business with them. If you wish to buy a car I highly recommend KOONS and talk to Joe Zumbo for even a greater experience. John Elkton, MD More