Koons White Marsh Chevrolet

Outstanding Service Advisor and Department Brian Hastmann has been my service advisor for more than 10 years. He is professional, friendly, easy going, and a great person all around. Brian expl Brian Hastmann has been my service advisor for more than 10 years. He is professional, friendly, easy going, and a great person all around. Brian explains my repairs to me so that I understand what is being done. Not mechanic talk. He is truthful and does not try to rip me off like other dealerships. He cares about his customers and their wellbeing. I trust what Brian says and this is why I keep returning to have my vehicle serviced at Koons Cheverlot WhiteMarsh. More

Phone hook up My last visit was help hooking up my phone. Brian is always helpful and courteous. I trust him for all my mechanical problems and would recommend h My last visit was help hooking up my phone. Brian is always helpful and courteous. I trust him for all my mechanical problems and would recommend him. More

Great service and honesty!! Recently had my Chevy HHR serviced for a strange noise. I was greeted by Brian Hastmann, who made me feel right at ease that he would help figure out Recently had my Chevy HHR serviced for a strange noise. I was greeted by Brian Hastmann, who made me feel right at ease that he would help figure out what was going on. Brian was very professional and could tell right away that I was upset. He assured me that he would personally see to it that we would figure out the problem and fix it. Turned out to be a small claspy thing that needed tightening. I told him shockingly, “wow, you could have charged me for a new muffler and I wouldn’t have known the difference!” Brian said, “ma’am, I take pride in doing right by my customers and I want them to be able to trust me and the people here!” Well I was impressed by his professionalism and honesty. Not many auto repair places would have done that but Brian made sure I would trust bringing my vehicle there for repair no matter how big or small. I was in and out within an hour. Honestly and kindness go a long way with me and dealers need more service advisors like Brian! More

Always exceptional service I have been dealing with Brian for serveral years for both my vehicles. With every evaluation, Brian goes above and beyond to explain, in detail, wha I have been dealing with Brian for serveral years for both my vehicles. With every evaluation, Brian goes above and beyond to explain, in detail, what is needed to maintain/fix or what his mechanic foresees as a future concern. His knowledge and expertise in the field and with customer service is exemplary. More

Knee issues forced me to trade out of my 2017 Camaro I had a 2017 Camaro that I loved to pieces,However knee problems made it very hard to get in & out of it.I went to Koons Chevy to see what can be done I had a 2017 Camaro that I loved to pieces,However knee problems made it very hard to get in & out of it.I went to Koons Chevy to see what can be done.There I met Buddy Price,. I explained my problem, and told him I was looking at the new Equinox..I had one I liked .And with Buddy's help we got a GREAT deal on My Camaro ,which only had 7,300 miles.He got me top dollar on it And we got my payments on the Equinox where I wanted to be..I will refer anyone that wants to buy a Chevy to go to Koons Chevy & ask for Buddy Price..Thank you so very much Buddy Michael Koehler More

great experience It was a Great experience The staff was very accommodating to our needs and wants. I would definitely recommend Koons Chevrolet to my family and fri It was a Great experience The staff was very accommodating to our needs and wants. I would definitely recommend Koons Chevrolet to my family and friends. More

Smooth sailing! Mike was/is and excellent person to work with. He made the process easy and stressfree! Jerry also made everything really easy! Thanks guys for everyt Mike was/is and excellent person to work with. He made the process easy and stressfree! Jerry also made everything really easy! Thanks guys for everything More

Best Auto Salesman & Service I live in St Charles, Missouri and therefore purchased my Kia Cadenza online. Buddy Price & his management team rendered me the BEST customer service I live in St Charles, Missouri and therefore purchased my Kia Cadenza online. Buddy Price & his management team rendered me the BEST customer service & courtesy I have ever received in purchasing a automobile. I have purchased 10-14 new and/or used cars in my life time (69 years young). From negotiations, to sale to delivery of my Kia, Buddy and his team were the ABSOLUTE BEST, BAR NONE! More

Very nice experience I been looking for a Tahoe for a year. I bee in touch withPreston. And he found me the perfect car. I been to other dealerships in Maryland and Koons I been looking for a Tahoe for a year. I bee in touch withPreston. And he found me the perfect car. I been to other dealerships in Maryland and Koons was the best. Everyone there was very nice and helpful. U would definitely recommend anyone to go there for a car. More

Purchasing a vehicle Glenn Wilkerson did a fantastic job with my sons recent car purchase. We have worked with Mr. Wilkerson for several months now. And finally he was ab Glenn Wilkerson did a fantastic job with my sons recent car purchase. We have worked with Mr. Wilkerson for several months now. And finally he was able to get my son into his dream car. Glenn is very knowledgable, and very personable. I would highly recommend him to find and sell you your dream car! Thanks again Glenn Wilkerson! More