Koons White Marsh Chevrolet

Above and beyond normal service. Lauren Strine and Casey Adkins helped me get my car repaired on a Saturday since this is my only vehicle. They could have made me wait until Monday si Lauren Strine and Casey Adkins helped me get my car repaired on a Saturday since this is my only vehicle. They could have made me wait until Monday since I didn’t have a appointment. But these two worked together to get my car back to me Saturday. I would compare these two as the chic fil a on car service. They were very friendly and compassionate to my needs. More

I love Koons Chevrolet My experience with Koons Chevrolet at White Marsh was awesome and over the top. My guy Ed Ridgley made me feel so comfortable. He stayed with a smile My experience with Koons Chevrolet at White Marsh was awesome and over the top. My guy Ed Ridgley made me feel so comfortable. He stayed with a smile on his face and made the process so easy without any pressure. If anyone is looking to buy a vehicle go and see Ed. I left Koons with a smile on my face. More

Thanks Koons Chevy and Preston Straub What a great experience from beginning to end!! When we arrived Preston was waiting outside with our new car. He had it detailed so it looked amazin What a great experience from beginning to end!! When we arrived Preston was waiting outside with our new car. He had it detailed so it looked amazing inside and out. Preston’s professionalism, always being available and exceptional customer service will bring us back when it is time to buy another car. Lee (in Finance) was amazing too — he provided us with a phenomenal interest rate as well as extended warranty and ”gas-and-go” coverages!! To end our wonderful and easy experience, Preston walked us out, made sure all was well and took a great picture of our happy, silly family!! Thanks again and cheers! More

Delightful and refreshing experience Having been in a sales career the past 30 years and also having purchased more new cars than I care to remember, my experience working with Koonns' sa Having been in a sales career the past 30 years and also having purchased more new cars than I care to remember, my experience working with Koonns' sales person, Preston Straub, was head and shoulders above any prior car purchase I've completed. Preston was most patient with the timing of my purchase and remained in touch with me for several months never 'stepping over the line' and always being there when I had questions. His blend of professionalism and personal touch translated into a most delightful experience, Koons is most fortunate to have him on their Team! More

Amazing Andrew Hamilton helped me through all my questions and concerns. He took his time and made me feel like I was his only customer of the day. He was gre Andrew Hamilton helped me through all my questions and concerns. He took his time and made me feel like I was his only customer of the day. He was great in explaining all the financing options & how to get the best value for our trade & best approval on a loan. What a great experience. I am extremely happy with Koons, and if you need a vehicle I would recommend you to see Andrew. More

Awesome experiences, very caring, hardworking staff, great Very ckean and very helpful, great smiles, they make you feel welcome. I have purchase other cars here before and i keep coming back. The service cent Very ckean and very helpful, great smiles, they make you feel welcome. I have purchase other cars here before and i keep coming back. The service center is great . Very attentive to my concerns on my car issues. My over all experience is wonderful. More

Easy courteous service We came into the dealership knowing exactly what we wanted and the group at Koons made it easy for us to do just that. We will definitely be back! We came into the dealership knowing exactly what we wanted and the group at Koons made it easy for us to do just that. We will definitely be back! More

Wonderful experience My husband & I had a great experience. We went in to get my car appraised & we left out with a brand spanking new car. It took a few short hours. Our My husband & I had a great experience. We went in to get my car appraised & we left out with a brand spanking new car. It took a few short hours. Our sales man Ed Ridgley & his coworker Dennis who was shadowing were wonderful to work with. Ed worked hard to get us the best deal. We appreciate his patience & his ability to listen & how he was able to help us pick out the best car for us. More

Excellent service Brian was extremely attentive and explained every detail of the service. Overall he made the experience the best of any dealership I’ve ever been to! Brian was extremely attentive and explained every detail of the service. Overall he made the experience the best of any dealership I’ve ever been to! More

Satisfied Customer Excellent service! The staff was very friendly and helpful with my purchase. I would recommend anyone looking for a car to visit this dealership, you Excellent service! The staff was very friendly and helpful with my purchase. I would recommend anyone looking for a car to visit this dealership, you won’t be disappointed! More