Koons White Marsh Chevrolet

2500 Chevy HD The dealership was clean and the staff was very professional. We had a good experience. This is our second truck we’ve bought from Koons White Marsh. The dealership was clean and the staff was very professional. We had a good experience. This is our second truck we’ve bought from Koons White Marsh. Buddy was professional and knowledgeable. He answered all our questions and stayed past his quitting time to help us. He walked us through the entire practice. We’re very happy with the service. More

Well Worth the Wait! Morgan has been so supportive and helpful during my trade-in and car-buying process. After months of looking for the right car, Morgan assisted me in Morgan has been so supportive and helpful during my trade-in and car-buying process. After months of looking for the right car, Morgan assisted me in driving away in my dream car. I happily built and purchased a 2019 Chevy Traverse - it wouldn’t have been as smooth of a process without Morgan! She is more than happy to assist you and is very easy to communicate with. Morgan always has a smile on her face and is willing to go the extra mile for her customers. She is highly recommended! More

Knowledgeable, Patient, and Friendly Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't ju Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't just try to sell. She spends the time to understand the needs of the buyer and shares her knowledge about the vehicles available. If you are considering buying a vehicle, give Morgan a chance. She's top notch! More

Top salesperson Morgan My husband and I walked into the showroom at Koons and was greeted by a warm smile (Morgan Anderson) Immediately we felt comfortable. This was our 2nd My husband and I walked into the showroom at Koons and was greeted by a warm smile (Morgan Anderson) Immediately we felt comfortable. This was our 2nd car we have purchased from Koons. Morgan asked the right questions, very knowledgeable and patient. I have been in sales for over 20 yrs and I just wanted to give a big shout out to Morgan and her team of professionals. Excellent service thank you!!!! More

Oil change The staff is super friendly and very efficient and quick. I never have any issues coming in and getting my truck serviced. I’ll keep coming back! The staff is super friendly and very efficient and quick. I never have any issues coming in and getting my truck serviced. I’ll keep coming back! More

Great! Lauren was extremely friendly and informative. She made me feel very comfortable and she explained everything in detail so that I left with a thorough Lauren was extremely friendly and informative. She made me feel very comfortable and she explained everything in detail so that I left with a thorough understanding of the services provided for me. I an extremely comfortable and confident leaving my car in her hands and I will definitely be back again! More

Best buying experience My husband and I had a great experience at Koons. Morgan sold us our new car Nd we never felt preasured. She was extremely knowledgeable of all of the My husband and I had a great experience at Koons. Morgan sold us our new car Nd we never felt preasured. She was extremely knowledgeable of all of the different cars and suvs we looked at. Gave us unbiased advice when we were between cars. And helped negotiate a great deal on our behalf. I will be buying all our vehicles from Koons, as long as Morgan is there. More

Tire Replacement Lauren was super helpful when getting my tires replaced before my vacation. Was fast and understanding of my issue. Helped me get on my way to vacati Lauren was super helpful when getting my tires replaced before my vacation. Was fast and understanding of my issue. Helped me get on my way to vacation in no time! There wasn’t no attitude or hesitation when i said i was in a hurry for my vacation! Would 100% recommend Lauren as my advisor More

Above and beyond! We love Morgan! We had a problem with a suburban that we purchased from a different dealership. Morgan (internet manager) and Claron (sales manager) completely went o We had a problem with a suburban that we purchased from a different dealership. Morgan (internet manager) and Claron (sales manager) completely went out of their way for our family! Let me say this, as someone who has bought many new cars, houses, campers, and as someone who works in a sales field. I have never had anyone be so dilligent in their communication, follow up, integrity, and professionalism as Morgan and Claron at Koons Chevrolet in White Marsh. We will absolutely be back, i already sent my cousin to Morgan to purchase a new silverado and she delivered the same customer excellence with him that she did with us. If your somebody who hates buying a car because of the sales tactics and games that some dealers play... save yourself the frustration and go straight to Morgan at Koons Chevy. If Koons Chevy ownership reads this, dont ever let Morgan leave... people like her are hard to come by. If she ever does leave, please know i will do my best to hire her at my business. I just cant say enough about how impressed i was with her and her staff. More

Service with a smile Brian constantly goes above and beyond what he’s required to do. No matter what the issue is it gets taken care of. Wouldn’t think of taking my truck Brian constantly goes above and beyond what he’s required to do. No matter what the issue is it gets taken care of. Wouldn’t think of taking my truck anywhere else More