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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
645 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 645 reviews

September 14, 2026

Larry gave an exceptionally individualized and expert experience through the whole service. I feel sure I got what I needed, and nothing unnecessary. I will be returning More

by Volvo driver in Baltimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Koons Volvo Cars White Marsh responded

Our service department is glad Larry delivered an individualized, expert experience during your service on your Volvo XC60 Recharge Plug-In Hybrid. Knowing you felt you received exactly what you needed without any extras means a lot to us, and we look forward to your next visit.

September 14, 2026

Thank you for 100% care of diagnostic of problem and correcting within a timely fashion and a fair price. More

by Laymandave22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Koons Volvo Cars White Marsh responded

Accurate diagnostics and prompt repairs on your Volvo XC90 are at the heart of our service approach. Knowing that our attentive care and fair pricing met your expectations means a lot to our service team.

September 14, 2026

Lovely environment and pleasant team. I appreciate their attention to service and detail. Two words More

by miajblom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you found our environment welcoming and our team’s attention to detail impressive means a lot to our service department. Thank you for trusting us with the service on your Volvo XC40.

September 14, 2026

I have been coming to Koons Volvo for more than 2 years. As I continue to keep up with maintenance of my beautiful vehicle, I am more excited about the stella CS from Larry Bond. He is knowledgeable and k More

by CJohnson XC90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Koons Volvo Cars White Marsh responded

After more than two years of trusting us with your Volvo XC90, it’s rewarding to know you appreciate Larry’s knowledgeable and kind service. Thank you for your continued loyalty; we look forward to seeing you at your next maintenance visit.

September 12, 2026

The team is very detailed about the work but not nerdy. It’s very relaxing. More

by winstonphilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Koons Volvo Cars White Marsh responded

Your feedback about our detailed yet approachable care for your Volvo S60 is truly rewarding. Knowing you found the experience relaxing means a lot to our service team.

September 12, 2026

I was treated with respect and professionalism. Sarah was wonderful in interacting with me when I arrived. I was having a State inspection and she explained what needed to be done and why by the t More

by Svabless1
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Koons Volvo Cars White Marsh responded

Your note about feeling respected and informed during the Acura RDX state inspection reflects our service department’s commitment to professionalism and transparency. Larry is pleased he could bring a positive touch when you picked up your vehicle. Your recognition of how we eased a tough situation means a lot to us.

September 12, 2026

Larry in service was kind, prossional and charismatic. I was not impressed with recommending a $400 fuel injection cleaning with such low mileage. Oil change, tire rotation seem reasonable at this point. More

by hagenpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2026

I like the brand Volvo, I like the easy service, I like Larry. It was great More

by bhhopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Koons Volvo Cars White Marsh responded

Our service department is delighted to hear that servicing your Volvo XC60 Recharge Plug-In Hybrid was easy and that Larry made the experience great.

September 11, 2026

I was very distracted the morning you picked up car. Both drivers and especially Larry helped me along to make it a fabulous experience. Thank you all. Rob G More

by partybyterrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Koons Volvo Cars White Marsh responded

Our service team is pleased we could help you through your Volvo XC60 pickup. Hearing that Larry and our drivers turned a hectic morning into a fabulous experience means a lot to us. Thank you for entrusting us with the service of your Volvo XC60.

September 10, 2026

My car is a lemon. I waited 7 weeks for a battery. Then I had a incident when the car came to a halt on the fast lane of I 83 S and the problem was in the battery. The More

by INASINGER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen is 5 star. Great customer service.
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Sep 13, 2026 -

Koons Volvo Cars White Marsh responded

Dear INASINGER, thank you for sharing your experience with us. We sincerely apologize for the issues you've faced with your 2022 Recharge Plug In x60, especially the battery delays and the problems with your radio and GPS. Your feedback is invaluable, and we are committed to improving our service and ensuring the reliability and quality of our vehicles. Please reach out to our support team so we can assist you further and work towards a resolution. We appreciate your trust and hope to serve you better in the future.

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