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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

Overview
Reviews
Vehicles
3.7
663 Reviews
Call Dealership (703) 790-0900

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 663 reviews

February 07, 2023

Went to Koons because they had the model I wanted and good prices! Worked with Juan and Brandon Gonzales. Both very professional, knowledgeable and courteous. Made the purchase and they followed up in a More

by MdBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Brandon Gonzales
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Feb 07, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for your business and a five-star review! It's wonderful to hear that you had a top-notch buying experience with Juan from start to finish. The Koons Tysons Chrysler Dodge Jeep Ram team is grateful for your support, and we hope you enjoy your new ride!

February 07, 2023

Great experience, everybody was easy to work with and responsive throughout the ordering/buying process More

by kevinlynnee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Craig
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Feb 07, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We’re glad we could deliver a 5-star experience. Thanks for working with us here at Koons Tysons Chrysler Dodge Jeep Ram!

January 29, 2023

Out of state buyer, very poor response time, no follow up call's, don't waste your time here customers are truly not valued More

by Skippp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chloe Orcutt
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Feb 01, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

I apologize for the issues you encountered working with us. We strive to deliver a professional and accommodating purchase experience and never intend to inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

January 24, 2023

Marc was a wonderful salesperson and was so patient with me working with him from a long distance. Everything was just so easy. More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan Sales Manager
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Jan 24, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Marc and our team here at Koons Tysons Chrysler Dodge Jeep Ram! We appreciate your business and support and hope to continue business with you in the future!

January 24, 2023

Marc was extremely knowledgeable, courteous, and made buying and trading in our Jeep super easy. . More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan, Chloe Orcutt
Report | Print
Jan 24, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're thrilled Marc could provide a five-star trade-in and buying experience for you, Craig. Thank you for giving Koons Tysons Chrysler Dodge Jeep Ram a glowing review and we wish you many safe and happy miles. Take care!

January 10, 2023

Car order and delivery process was easy. No issues on delivery and all processes were clearly explained. More

by Joeyvt87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Chloe Orcutt
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Jan 10, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Safe travels in your new ride!

January 03, 2023

Craig was responsive, straight forward and easy to deal with. Would definitely use him and Koons again. More

by itlylawboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in Finance and Craig from sales were great.
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Jan 03, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Craig and hope to see you back again at Koons Tysons Chrysler Dodge Jeep Ram. Safe travels!

December 17, 2022

They were very efficient Made the whole buying process very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would defini More

by Lemmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Trocchia, Jasmine Washington, Chloe Orcutt
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Dec 19, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the stellar review! We're happy to hear that our team made your buying process seamless, congrats! We appreciate your business and kind words here at Koons Tysons Chrysler Dodge Jeep Ram!

December 03, 2022

TRASH DO NOT BUY ANY SERVICE FROM KOONS JUST DONT SO IT. COMPLETE WASTE OF TIME AND MONEY More

by samsonmrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trash
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Dec 03, 2022 -

samsonmrobin responded

TRASH

Dec 05, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please give me a call? Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

November 22, 2022

Highly recommend Koons Tysons CDJR. Brandon was friendly, knowledgeable and helpful. We texted and talked several times on Saturday and I was able to purchase my new Rubicon 392 on Su More

by EWhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Gonzales
Report | Print
Nov 22, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Koons Tysons Chrysler Dodge Jeep Ram! We are thankful for your business. Brandon is a great asset to our team and we feel lucky to have him! Enjoy your new Rubicon and we hope to see you in the future!

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