Just found out they sold us a car with a bent frame. These are dishonest people. This place is just no good.

I strongly recommend avoiding this dealership. While the sales process was okay, the real problems began afterward. I’ve had ongoing issues with a vehicle I leased from here, and the service department has been completely unhelpful. The car has spent more time in the shop than on the road, and I'm now stuck with a vehicle that feels unsafe to drive. To make matters worse, the warranty specialist gave me false assurances about getting a loaner—promised one on Thursday, but by Saturday, I was told there was nothing they could do. The lack of accountability and communication has been frustrating and disappointing. If you're considering doing business here, think twice. The post-sale support is virtually nonexistent, and I wouldn't trust them to stand by their product or their word.

From dealer to dealer I was mislead, taken advantage of and now ignored by my salesman Leo, GSM Patrick, and General Manager. BAD BUSINESS. I was misled into agreeing to a "pull ahead" lease deal under the impression that my remaining payments would be covered in order to transition into a new lease with the dealership. While I understood I would be responsible for standard wear and tear, as well as outstanding property taxes, I was not informed—verbally or otherwise—that I would incur a $932.72 early termination fee, or a $495 turn-in fee, despite leasing a new Jeep through the same dealership and financing company. This lack of transparency feels like a deliberate omission in order to close the deal. Had these fees been disclosed up front, I would have chosen to complete the remainder of my original lease rather than take on nearly $1,430 in unexpected termination charges. Instead, I feel deceived and taken advantage of by Leo and Patrick. I have made multiple attempts to contact the salesman, general sales manager, general manager, and client relations manager via phone and email with no response. This complete lack of communication is not only frustrating—it is unprofessional and unacceptable. I feel thoroughly disrespected by this dealership’s management team and find this extremely disappointing from a publicly traded company.

Could not be happier with the professional and courteous treatment in selecting and buying my Jeep Grand Cherokee

Brian H has always been great to deal with. He is always prompt with his answers.

The finance manager assigned to my sale, Alli Ellis, was dishonest and entirely self-motivated. During our conversation, she was impatient and condescending, I'm told this is her personality in general. I wanted gap insurance and no warranty. She told me that I could not purchase gap insurance without signing up for an extended warranty which is not true. When I waffled on that, she assured me that I could simply call her to cancel the warranty within 30 days, allowing me to keep the insurance without the rest. I agreed to do that because I believed her. I followed through with the plan to cancel, contacted her NUMEROUS times (desk, cell, email) and she refused to respond to anything. Six emails and four voicemails went unanswered over two weeks. I finally contacted other admin people and drove to the dealership to ensure my cancellation was properly submitted. I then contacted her supervisor who also refused to respond. I was told by other employees that I was not the only customer having these issues with their finance team. This seems to be the standard - THEY DO NOT CARE ABOUT CUSTOMERS. If you want to purchase at this dealership, I recommend you go with your guns blazing and don't back down until you get what you want. Expect no support after the sale and know that you'll have to go in person to get what you need.