
Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 663 reviews
My name is Brian Grubbs from Richmond, Va. I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I receive I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I received from Koon’s Dodge, Tyson. From building and ordering on December 10th, to picking up my Charger Redeye on February 27, everything went very smooth. My salesman, Ash, was very informative, patient, and thorough, through this process. The sales manager, Thomas Higgins wanted to also make sure my buying experience was the best possible. Last, but certainly not least, Marwa in finance helped get me the best interest rate and worked on the figures for me to secure an extended warranty and a maintenance plan that I’m very happy with. Having a 2 1/2 hour drive home Sunday afternoon, not wanting to have possible rock chips on my finder wells before getting my car wrapped, Ash went to the body shop, picked up some auto body tape, and taped my finder wells to protect them. I thought that was going above and beyond what was expected. I would most definitely buy from Koon’s Dodge again when the time arrives that I am looking for another vehicle. Thank you to all the staff I dealt with. More
Craig Benner and the finance manger, Ralph were both exceptional in the delivery of my 2022 Ram!! Craig made the ordering and delivery process seamless, and he is incredibly knowledgeable and patient! C exceptional in the delivery of my 2022 Ram!! Craig made the ordering and delivery process seamless, and he is incredibly knowledgeable and patient! Craig also worked me an exceptional deal! Ralph worked exceptionally hard to secure amazing finance terms and exceptional extended warranty services!! Both of them (Craig and Ralph) should be commended for going above and beyond and making my car buying process a first-class one!!! If you want a second to none, no pressure, easy and exceptional buying experience and are looking for a Dodge, Jeep or Ram, come to this dealership and ask for Craig/Ralph, you will not be disappointed !!!! More
I bought my Ram 2500 from Rasheed. He was very helpful and patient. I have never had such a great experience with any other dealership. My husband and I were amazed with the quality o He was very helpful and patient. I have never had such a great experience with any other dealership. My husband and I were amazed with the quality of people that work there. Everyone was very nice. We would recommend this dealership to anyone looking for a vehicle. More
Best price anywhere. No question about that. Might not be the most white glove service ever, but at the price I got I really don't mind or care. Thanks Craig. No question about that. Might not be the most white glove service ever, but at the price I got I really don't mind or care. Thanks Craig. More
I factory ordered my new 4xe with craig. He was so helpful. I highly recommend craig and brian. It was a pleasure working with you guys thanks He was so helpful. I highly recommend craig and brian. It was a pleasure working with you guys thanks More
Bought my 19 ram 3500 new in March 2020. Deal and salesman were ok. I bought an extended warranty to cover everything. I’m now over 13k in repairs, tow bills, and rentals in 2 years. Not a s Deal and salesman were ok. I bought an extended warranty to cover everything. I’m now over 13k in repairs, tow bills, and rentals in 2 years. Not a single cent was covered. Every time I call and ask about repair coverage I’m out on hold for 20-30 minutes before I just hang up. More
Between Marc, Tyler my salesman and Ralf in finance I was able to get the car I’ve always dreamed of owning. 21 SRT Hellcat Hellraisin color beautiful car. Felt like they could’ve did better on my trade 2020 able to get the car I’ve always dreamed of owning. 21 SRT Hellcat Hellraisin color beautiful car. Felt like they could’ve did better on my trade 2020 scat with 12,000 miles but they are one of the biggest Hellcat and Scat dealers around so I’m still happy. Never felt pressured to buy at any time. More
They were absolutely easy to deal with. I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even del I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even delivered my Gladiator, picked up my trade-ins. The finance department emailed me & FedEx'd my documents. It has never been that easy when I've purchased vehicles in the past. More
Victor Sorto, our service advisor, was excellent, as always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address cust always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address customer vehicle concerns and to maintain contact and provide timely updates is exemplary. We always ask for Victor by name for all of our service needs and he is an invaluable asset to your organization. More