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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
939 Reviews

939 Reviews of Koons Ford of Annapolis - Service Center

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November 21, 2022

Grateful for the service team at Koon’s Ford of Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They More

by DBARCINIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Perry
November 20, 2022

Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More

by KIDD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! More

by Charl1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More

by BBOOTH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av More

by BLOCKNTACKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

I did not have an appointment, my battery was bad I had to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. More

by sadsamdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Van Manley was a pleasure doing business with on the purchase of my new F450. More

by nllewellyn
Recommend Dealer
Yes
Employees Worked With
Van Manley
November 18, 2022

I’ve always had a good experience with this dealership. My most recent visit was for a recall issues. I was in and out in no time. More

by TMDY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley
November 18, 2022

In general it seems the scheduling is a bit unorganized but when I let the men know that I was waiting for my car he was able to have my oil change and tire with Tatian done in a quick manner More

by PaulMurphyAnnapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Brewer
November 18, 2022

Pick up was on time. Personnel were very nice. All work was completed in a timely manner. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Brewer
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