Koons Ford of Annapolis - Service Center

I contacted the Service Department about having my car brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the d brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the date and time for the appointment and a text as well. More

Darian has been a great service manager. He always keeps me informed and is proactive. He always keeps me informed and is proactive. More

Mike did a great job keeping me informed on the status of my F250. I will be back in the future for all my service needs. my F250. I will be back in the future for all my service needs. More

I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More

Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! was his usual professional self in getting me the service I needed. Thank you ! More

Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-average and my vehicle is serviced frequently. The vehicle is the tool relied on to transport my family, and I trust Mike and the Koons Ford to take care of it. Overall rating is excellent! More

Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More

I did not have an appointment, my battery was bad I had to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. More

Horrible! They tried to charge me for work that was not authorized, they had no parts to complete the factory recalls with no idea on when the parts would be i They tried to charge me for work that was not authorized, they had no parts to complete the factory recalls with no idea on when the parts would be in. They looked at a customer-initiated recall for the front end and could not explain to me what was or how it could be repaired, and the adaptive steering issue could not be fixed and stated that the parts could be up to a year away. More

Van Manley was a pleasure doing business with on the purchase of my new F450. purchase of my new F450. More