Koons Ford of Annapolis - Service Center

Mike Treas, as always, was great. He delivered the service that was promised in a timely and professional manner. He delivered the service that was promised in a timely and professional manner. More

Everyone is so nice to me. ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when I roll into the service bay....and I appreciate it. More

Great service, great service people. Very timely and easy to schedule service appointments on line. Very timely and easy to schedule service appointments on line. More

Work is always done as fast as possible and with good quality. Mike Treas is a wonderful service advisor. quality. Mike Treas is a wonderful service advisor. More

Always a pleasure working with Mike. Great communication. The online scheduling was cumbersome and difficult. Great communication. The online scheduling was cumbersome and difficult. More

Problem with long crank not fixed. Tech guessed at it. I will provide documentation on next visit of what the real fix is. Mike Treas is always great to work with Tech guessed at it. I will provide documentation on next visit of what the real fix is. Mike Treas is always great to work with More

The service folks are all very friendly and work is always done right. I recommend them. always done right. I recommend them. More

Service was great for this trip. My car was done on time and they had great communication. My car was done on time and they had great communication. More

Mike Mattson is/was concerned with any issue I had/have. He's of the opinion, when your happy he's happy. That's a good business relationship. His obligation to me and the corporation is fair. He's of the opinion, when your happy he's happy. That's a good business relationship. His obligation to me and the corporation is fair. More

Work is always done promptly and with good quality. Mike Treas is a great service advisor. Mike Treas is a great service advisor. More