Koons Ford of Annapolis - Service Center

Outstanding customer service my service advisor, Michael K. Excellent routine service performed on my 2919 Mustang!!! Clean and comfortable waiting room. I highly recommend Koons Ford of Annapolis! K. Excellent routine service performed on my 2919 Mustang!!! Clean and comfortable waiting room. I highly recommend Koons Ford of Annapolis! More

Great customer service and support that why I don’t want to go any other dealerships to go any other dealerships More

Continue to patronize this dealership solely due to my experience dealing with John Powell both as a salesman and now as a manager. experience dealing with John Powell both as a salesman and now as a manager. More

Convenient, knowledgeable, committed filled in a need supplied loaner car while my car had to be kept for additional services needed supplied loaner car while my car had to be kept for additional services needed More

Love it , let me know if you got good deals on the mustang , I have a 2021 GT mustang , I have a 2021 GT More

I felt the serice tech was trying to take advantage of me during my visit during my visit More

I had a wonderful experience thanks to Mike Treas. He was attentive and efficient. My service and explanation of service was outstanding. He kept me informed every step of the way and I left a happ He was attentive and efficient. My service and explanation of service was outstanding. He kept me informed every step of the way and I left a happy girl. More

excellent service as always. I have purchased 3 cars from Koons Ford Annapolis and it is the service team that keeps me coming back to Koons! They are very thorough an explain I have purchased 3 cars from Koons Ford Annapolis and it is the service team that keeps me coming back to Koons! They are very thorough an explain everything. I have never felt that i am being talked into a service i do not need. Mike and his team are great! More

Our service writer Mike Treas was very courteous and knowledgeable. He delivered on his word as to the timing of the work to be done. knowledgeable. He delivered on his word as to the timing of the work to be done. More

The mobility Administrator always communicates with me prior to, during and after service visits to ensure my issues are resolved and gives recommendations for preventative service. prior to, during and after service visits to ensure my issues are resolved and gives recommendations for preventative service. More