Koons Ford of Annapolis - Service Center

The service dept was excellent and was on time with my repairs My service man was just great repairs My service man was just great More

Great customer service! Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership More

I brought my truck to this dealership for recalls that were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck bac were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck back to the dealership three times to diagnose the issue with no resolution. My truck was running perfectly fine before I brought it into this dealership. I will not recommend or take my truck back to this facility!!!! More

Service is generally great but initially missed the screw in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To th in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To their credit they found a nail in the same tire and thought they were done. I showed them the screw in the tire again and it was quickly taken care of. More

Quality service provided by quality people at quality prices in a quality location and setting. prices in a quality location and setting. More

Mike help with a difficult problem we worked through together to keep the cost down .I have worked with Mike and your diesel group for years will not go any were else. together to keep the cost down .I have worked with Mike and your diesel group for years will not go any were else. More

I've have used many different dealerships over my 30+ years of driving and Annapolis Ford has always provided me with the best experience. years of driving and Annapolis Ford has always provided me with the best experience. More

I have been driving from DC to Koon's Ford Annapolis for years due to the wonderful service they provide. Always met with a smile and professional courtesy. Paula is amazing! years due to the wonderful service they provide. Always met with a smile and professional courtesy. Paula is amazing! More

The best service department for our cars. Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords More

Great sales people. Great service department. Overall fabulous experience. I will and do definitely recommend to others. Great service department. Overall fabulous experience. I will and do definitely recommend to others. More