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Koons Ford of Annapolis
Annapolis, MD
1,549 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 30, 2025
Overall good experience.
As mentioned previously, truck could have been delivered cleaner and with front license plate bracket removed as requested (Requires drilling to remo
More
by FordRaptor
Verified Customer
Verified Customer
Employees Worked With
Phat
May 29, 2025
Please change the service center policies on electric
vehicle work. If the only mechanic that works on EV's isn't in, then don't schedule a vehicle drop off on any other day, without notifying the custom
More
by TONY@DLCPA.ORG
Verified Customer
Verified Customer
Employees Worked With
Mark Bowling
May 29, 2025
I recently brought my 2023 Lightning ER Lariat in for
service and couldn’t be more satisfied with the experience. From start to finish, Mark Bowling, Earl, & the tech that worked/ ran diag were professio
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by comrade15
Verified Customer
Verified Customer
Dealership Inventory (298 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free WiFi
- Cable TV
- Pet Friendly
- Drive-In Service
- Express Service
- Shuttle Service
- Vending Machines
- Free Coffee
- After Hours Drop-Off
